Responsibilities:.

HR Administration & People Operations Support:

Maintain organized employee records, role documents, contracts, offer letters, probation documents, and HR templates.
Support onboarding and offboarding processes, including document collection, access coordination, welcome communication, and exit checklists.
Track probation timelines, confirmation dates, performance review dates, contract renewal dates, and other key employee milestones.
Assist with preparing HR letters, including offer letters, salary adjustment letters, confirmation letters, warning letters, probation letters, and termination documentation.
Coordinate employee data updates across Google Workspace, HR folders, spreadsheets, and internal trackers.
Ensure HR documents are properly filed, version-controlled, and easy to retrieve.
Support compliance with company policies, employee handbook requirements, and internal operating procedures.

Recruitment & Hiring Coordination:

Help coordinate hiring pipelines for open roles across the company.
Post job descriptions on approved platforms and organize incoming applications.
Screen candidates for basic role requirements and prepare shortlists for manager or CEO review.
Schedule recruiter screens, technical interviews, CEO interviews, and follow-up conversations.
Maintain candidate trackers, interview notes, test submissions, and hiring status updates.
Communicate professionally with candidates throughout the hiring process.
Prepare offer letters, onboarding documents, and new hire checklists after hiring decisions are made.

Performance Management Coordination:

Help coordinate monthly and quarterly performance review cycles.
Track completion of manager reviews, self-assessments, peer assessments, and performance documentation.
Follow up with managers and employees to ensure required performance documents are completed on time.
Maintain trackers for employee goals, KPIs, probation status, Green/Yellow/Red performance ratings, and improvement plans.
Assist in organizing weekly, monthly, and quarterly performance documents in Google Docs/Sheets.
Ensure performance review documentation is complete, properly named, and filed in the correct folders.
Support the CEO in preparing performance-related communication and follow-up action items.

Internal Communication & Follow-Up:

Monitor internal follow-ups across WhatsApp, Slack, Google Docs, email, and other company communication channels as assigned.
Ensure important messages, approvals, blockers, and action items are not missed.
Help prepare internal announcements, reminders, policy updates, and staff communication.
Follow up with team members on overdue deliverables, missing updates, incomplete documents, or required responses.
Escalate delays, risks, or non-responsiveness to the CEO when necessary.
Maintain a clear and professional communication style across all company interactions.

Administrative & Operational Support:

Maintain company trackers, admin documents, HR folders, templates, and operating checklists.
Support basic vendor, supplier, consultant, and contractor documentation where needed.
Assist with meeting documentation, action logs, departmental updates, and recurring operating rhythms.
Help coordinate signatures, approvals, file sharing, and document routing.
Support special projects assigned by the CEO, especially those involving documentation, organization, coordination, and follow-through.

Requirements:

2–5 years of experience in HR administration, recruitment coordination, or people operations.
Strong written communication skills.
Excellent organization, follow-up, and task-tracking ability.
High discretion and ability to handle confidential information.
Strong attention to detail.
Comfortable working remotely and communicating frequently through WhatsApp, Slack, email, and Google Workspace.
Ability to manage multiple small but important tasks without dropping details.
Strong sense of ownership, urgency, and accountability.
Comfortable working directly with a busy CEO in a fast-paced startup environment.

Preferred Qualifications:

Experience in a startup, remote team, or fast-moving company.
Familiarity with Google Docs, Google Sheets, Google Drive, Slack, WhatsApp, and basic project/task trackers.
Experience coordinating hiring processes, onboarding, employee documentation, or performance review cycles.
Basic understanding of HR best practices, confidentiality, and employee lifecycle processes.
Prior experience supporting teams across Nigeria, the US, Canada, or other international markets is a plus.

Key Skills & Competencies:

Success Metrics:

HR documents are complete, accurate, and easy to retrieve.
Hiring pipelines are organized and candidate communication is timely.
Onboarding, probation, confirmation, and offboarding processes are properly tracked.
Monthly and quarterly performance review documents are completed on time.
Internal reminders and follow-ups reduce missed deadlines across the company.
The CEO spends less time chasing documents, updates, schedules, and administrative details.

First 90-Day Expectations:

Organize all active HR folders, employee records, and key templates.
Create or improve onboarding, probation, confirmation, and offboarding checklists.
Support at least one complete hiring pipeline from posting to candidate coordination.
Coordinate the company’s recurring performance review documentation cycle.
Establish a reliable rhythm for reminders, task tracking, meeting notes, and follow-ups.
Demonstrate strong confidentiality, responsiveness, and execution discipline.

Ideal Candidate Profile:

The ideal candidate is not passive or reactive.
They are structured, discreet, fast, and dependable.
They notice loose ends, follow up without being repeatedly reminded,
Help create order around the CEO and the company’s people operations.
They should be comfortable sending reminders, chasing updates, organizing documents, and escalating issues professionally.
They must be able to work in a remote environment where proactive communication is critical.

What This Role Is Not:

This is not a strategic Head of HR role.
This is an execution-heavy support role for someone who can handle HR coordination, documentation discipline, and strong follow-through.

Human Resource Associate

Kenkeputa