Every marketing effort without good service delivery personnel leads to de-branding. This is because marketing brings customers to the service point while good service delivery helps retain our customers.
Business Intelligence helps to expand dramatically the power of Excel by helping to discover relationships and trends in data, quickly analyze huge amount of data, provide holistic view of company data and making users less dependent on IT department.
We believe in facilitating learning. We will go beyond simply instructing participants to the actual creation of high-energy group discussions, roleplays, along with other tools and techniques to create a multi cerebral learning experience. Training shall include experience-sharing, group work, practices and presentations. Participants will have an opportunity to discuss ideas and present solutions. Theory 40%; Practical 60%
Participants will learn the process that is necessary to follow in order for them to be ready to deliver high impact presentations to an international audience. Check lists will be provided to help guide participants to this end.
This Crisis Management Workshop provides organizations with a focused, swift and powerful process for managing the crisis. It allows individuals to slow down, reflect, think, feel, and together, create a solution that endures
This workshop is designed to address the positive impact of work ethics-the nerve centre of corporate governance and productivity. It will also bring participants to a level of being able to express their own individuality and getting the best results while working in a corporate environment, without hurting anybody
This highly interactive seminar is designed to empower ambitious individuals who are looking for ways to enhance their performance, broaden their role and develop the managerial aspects of their position.
This workshop is designed to address the leadership challenges of top executives of your organization.The course identifes techniques to improve one's interpersonal interaction skills in leading by example, emotional intelligence, problem solving, personal/group motivation and effective communication in verbal/ non-verbal patterns.
One of the biggest reasons software development projects fails is incorrect and inadequate user requirements gathering and business process analysis. In Nigeria there is a huge gap in this area, as much emphasis has been placed on furnishing Project Managers with the relevant technical and soft skills to perform effectively in their roles however the critical role of the Business Analyst has been somewhat overlooked.
It is said that data is the new oil, thus a very valuable resource. With the growth of digital technologies and economies, a lot of data is generated daily; these need to be properly captured, stored, managed and manipulated for business efficiency, security and competitive advantage.
Web/Software solutions are now the foundation of every aspects of life – from work, home to everyday living thus it is essential that we understand how to properly use, build and manage them to be successful and compete effectively in the digital economy and to strategically position ourselves for the future. We train participants on how to build, manage and maintain professional international standard websites.
Business Systems Analysis is the process of studying a procedure or business operation to identify its goals and purposes and create systems and procedures that will achieve them in the most efficient way
Are the rules of management changing. Does it still suffice for Accountants to simply know how to plan, organize, control and direct? New research is now revealing that the climate the Accountants creates within the team/organization supports influences the ability to generate results.
Are the rules of management changing. Does it still suffice for Front Desk Executives to simply know how to plan, organize, control and direct? New research is now revealing that the climate the Front Desk Executives creates within the team/organization supports influences the ability to generate results.
ISO 9001 QMS Auditor / Lead Auditor training course sets out the criteria for a quality management. Through this course, you will learn the tools and techniques of how to plan, lead and report audits within your own organization, your suppliers or third-party organizations.
This social media marketing training in Nigeria will teach you to use social media marketing tools as well as create content for social, best practices for cross-platform integrated campaign and more. You will learn topics such as how social media platforms can help businesses expand reach, drive revenues and increase brand exposure.