Customer Service & Support Jobs in Nigeria

To handle customer queries via Social Media, Web Chat, E-mail and Phone; to educate customers on our products and processes. The Customer service Executive is responsible for daily interactions with customers across all channels. Ensuring professionalism across all touchpoints and timely engagement to ensure customers are responded to almost im ...

Our firm a growing company based in Lekki, Lagos is a professional channel partner and distributor for a prestigious global lighting technology solutions brand. We seek a qualified candidate to fill this role.

Customer Experience team is responsible for repeat business with existing customers and works with the Business Development team towards the referral program. The Customer Experience Analyst operates assigned portfolio higher power capacity sites to ensure a better energy experience for customers by building customer engagement & relationship.

We are looking for a customer-oriented service representative. The target is to ensure excellent service standards.

You have the options to either work from our office or choose to work remotely or online.

We are looking for an organized salon receptionist to provide customer and administrative support for our company. In this role, you will be required to greet and welcome clients, secure bookings, manage appointment schedules, process transactions, and assist with sales and marketing.

We are looking to hire a Call Centre Quality Assurance Supervisor who will monitor inbound, outbound calls & email responses to assess agents demeanour, technical accuracy, customer service performance, and conformity to company policies and procedures.

We are looking to hire a Customer Service Agent(Ghanian) who will answer inbound calls, make outbound calls, and respond to customers' emails and chats.

We are looking to hire a Call Centre Quality Assurance Officer who will be in charge of monitoring and evaluating Agent daily performance including inbound and outbound calls, email, live-chat, and voicemail real time and historical.

Zylus Group International is a fast-growing real estate firm in Nigeria. It is a privately owned and internationally recognized business organization with an interest in Real Estate Investment, Property Sales, Human Capital Development, Agriculture, Infrastructure and General Construction, Property Valuation, Designs and Printing, Media, Transp ...

We are currently recruiting for this position. Applicant must be living within Lekki/Ajah axis.

Our lifestyle company requires a Business Support & Client Experience personnel that will provide business support and positive client experience aligned with business objectives. The ideal candidate possesses sound communication skills, interpersonal skills and a proven track record of high performance in customer support.

The Insurance sector in Nigeria is booming and is slated to grow exponentially; We are the leading player in this industry with the largest and the most profitable business network in Nigeria.

Our growing publication is searching for an experienced Line Editor to join our creative team. Your ultimate goal will be to provide exceptional, informative and appealing content to attract our targeted audience and build customer loyalty. You will perform a range of tasks including evaluating proofs, setting publication goals, designing content.

The primary responsibility of the User Experience and Support Head at The Company is to research, analyze, plan, develop and manage the delivery of desired user experience values to subscribers and users of the company’s technology offerings: websites, portals, mobile apps, intranets, and other web applications. This necessarily entails provid ...

Our company a Marketing Agency is in need of an experienced and resourceful Client Service Manager to provide excellent customer service, develop a strong relationship with clients, and coordinate with the internal team to ensure timely fulfillment of product orders/services. A professional with a track record of creating long-term value for th ...

We’re looking for a highly skilled customer service representative to join our team, managing inbound and outbound phone calls, email requests, and face to face interaction with a friendly, helpful approach.

The successful candidate will handle customer care and front desk functions; they will track vehicles in the field and match shipment orders with requests. Help customers with complaints and questions, give customers information about our services.

Help desk support specialists are the go-to people for providing technical assistance and support related to computer systems, hardware, and software. They are responsible for answering queries and addressing system and user issues in a timely and professional manner.

- Clear and persuasive communication skills - Empathy - Friendly/warm personality - Ability to use positive language - Patient and attentive - Problem-solving skills - Self-control and patience