Customer service & support Jobs in Nigeria
With 159 current job vacancies, the customer service and support sector presents a steady array of opportunities for job seekers. Openings are diverse and include roles such as Customer Service Representative, Customer Service Officer, and Receptionist, providing a range of functions for prospective employees. This field also includes some remote opportunities, offering flexibility for those seeking to work from home.
Salary & benefits
Among roles that advertise a salary, typical pay ranges from NGN 70,000 to NGN 150,000 per month, reflecting the market's competitive nature for customer service and support positions. Senior roles can earn upwards of NGN 250,000, offering an attractive incentive for experienced professionals. Common benefits often include health insurance, transport allowances, and opportunities for career advancement.
Skills & experience
A degree is the most common requirement, with HND also accepted, reflecting the educational standards employers expect. Strong skills in communication and problem-solving are essential, as these roles require clear communication and effective problem-solving abilities. Most roles ask for 1 year of experience, with some requiring 2 years. Job opportunities are primarily at entry level, providing a broad entry point for new workers.
Key responsibilities & tasks
Junior roles typically involve direct interaction with customers, handling inquiries, resolving complaints, and processing orders efficiently. These roles focus on maintaining a high level of customer satisfaction and delivering prompt assistance. In contrast, senior roles are responsible for overseeing customer service teams, developing strategies to enhance service delivery, and analysing customer feedback to drive improvements across the department.
Industries & companies
The top industries actively recruiting include retail, fashion & FMCG, hospitality & hotel, and real estate. Employers such as E-direct are notable for their active hiring in this sector. While there is a range of hiring industries, the demand for customer service roles is evenly split across various companies, ensuring diverse employment options for job seekers.
Hitouch Consultancy LTD
Customer Service & Support
1 week ago
Hitouch Global Ltd is looking for a dynamic and articulate educational consultant to join their team in Abuja & Lagos. In this role, you will be responsible for counselling and guiding students through their academic journeys and navigating study-abroad pathways. The position is open to candidates with a degree who possess excellent communicati ...
Downtown Grill Nigeria
Customer Service & Support
1 week ago
We're looking for a smart, friendly, and customer-oriented Customer Support Representative to join our takeout restaurant team.
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Downtown Grill Nigeria
Customer Service & Support
1 week ago
We're looking for a smart, friendly, and customer-oriented Customer Support Representative to join our takeout restaurant team.
Downtown Grill Nigeria
Customer Service & Support
1 week ago
We're looking for a smart, friendly, and customer-oriented Customer Support Representative to join our takeout restaurant team.
Ify Klozet & Fashion
Customer Service & Support
1 week ago
We are currently seeking a Sales & Customer Service Officer to manage customer engagement, drive sales, and maintain positive client relationships. This role requires a proactive, organized, and customer-focused individual who can also manage online sales interactions and digital engagement.
Customer Service & Support
2 days ago
The front desk executive serves as the first point of contact for all visitors, customers, partners, employees, and stakeholders interacting with Telairvision. The role is responsible for delivering a world-class customer and visitor experience by ensuring professional reception services, efficient administrative support, and exceptional custo ...
1 month ago
To support the day-to-day operations of the Bank’s electronic business channels and related services by monitoring transactions, resolving service issues, supporting channel performance, and ensuring efficient customer service delivery in line with operational standards and regulatory requirements.
FnV Lifestyle
Customer Service & Support
1 month ago
FnV Lifestyle is a health lifestyle brand that helps Nigerian families eat better one meal at a time. We make fresh fruits and vegetables convenient: washed, cut, and ready for your kitchen. Our flagship channel is owned kiosks near major supermarkets in Port Harcourt, supported by home delivery, subscriptions, and B2B catering. We are pre- ...
1 month ago
We are seeking a highly professional and polished luxury client advisor to represent our prestigious international fashion brand in Lagos. The successful candidate will deliver exceptional, personalized, and concierge-level service to high-net-worth clients, consistently upholding the brand’s standards of excellence, exclusivity, and sophistica ...
Vin Logistic Service
Customer Service & Support
1 month ago
We are seeking an experienced female customer service officer who will act as the first point of contact for customers while taking ownership of client relationships and service delivery. This role requires more than traditional customer service. We are looking for someone with a partnership mindset, someone who treats the business with the sa ...
Cakes and Cream
Customer Service & Support
1 month ago
We are looking for a customer-oriented representative. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.
Tres-Azul Integrated Services Limited
Customer Service & Support
2 months ago
We are hiring focused and reliable individuals to join our global gaming operations team. Successful candidates must be disciplined, responsive, and consistent to ensure Client satisfaction and Be Ready to learn and improve daily. We are seeking disciplined and detail-oriented individuals to join our gaming operations team. This role involves e ...
Yousheng Group
Customer Service & Support
2 months ago
We are seeking a female customer service representative. The customer service representative will be responsible for engaging with company users through outbound phone calls, providing support, gathering feedback, and ensuring user retention. The ideal candidate must have excellent communication skills, a positive attitude, and the ability to m ...
Dignity Finance and Investment Ltd
Customer Service & Support
2 months ago
We are seeking a results-driven relationship manager to build strong client relationships, drive loan sales, mobilise deposits, and ensure timely repayments.
Dignity Finance and Investment Ltd
Customer Service & Support
2 months ago
We are hiring an experienced relationship manager (payroll lending) with a strong background in payroll lending to drive loan disbursement, deposit mobilisation, and portfolio growth within the civil servant and salaried segment.
Richwill Premiere Innovations
Customer Service & Support
Today
We’re hiring an Customer Service Representative to join our team and ensure smooth order processing and delivery coordination. The ideal candidate is detail-oriented, professional, and an excellent communicator with a science- or health-related background, and is dedicated to providing a seamless customer experience.
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