Customer Service & Support Jobs in Nigeria
With 170 current job vacancies, the customer service and support sector presents a steady array of opportunities for job seekers. Openings are diverse and include roles such as Customer Service Representative, Customer Service Officer, and Sales Representative, providing a range of functions for prospective employees. This field also includes some remote opportunities, offering flexibility for those seeking to work from home.
Salary & benefits
Among roles that advertise a salary, typical pay ranges from NGN 70,000 to NGN 150,000 per month, reflecting the market's competitive nature for customer service and support positions. Senior roles can earn upwards of NGN 250,000, offering an attractive incentive for experienced professionals. Common benefits often include health insurance, transport allowances, and opportunities for career advancement.
Skills & experience
A degree is the most common requirement, with OND also accepted, reflecting the educational standards employers expect. Strong skills in communication and problem-solving are essential, as these roles require clear communication and effective problem-solving abilities. Most roles ask for 2 years of experience, with some requiring 1 year. Job opportunities are primarily at entry level, providing a broad entry point for new workers.
Key responsibilities & tasks
Junior roles typically involve direct interaction with customers, handling inquiries, resolving complaints, and processing orders efficiently. These roles focus on maintaining a high level of customer satisfaction and delivering prompt assistance. In contrast, senior roles are responsible for overseeing customer service teams, developing strategies to enhance service delivery, and analysing customer feedback to drive improvements across the department.
Industries & companies
The top industries actively recruiting include retail, fashion & FMCG, hospitality & hotel, and IT & Telecoms. While there is a range of hiring industries, the demand for customer service roles is evenly split across various companies, ensuring diverse employment options for job seekers.
R & R
Customer Service & Support
3 weeks ago
We are hiring a responsible and professional Customer Service Representative for our prestigious company who will attend to customers’ inquiries and requests.
3 weeks ago
Essential is a newly launching technology company developing innovative digital solutions designed to make everyday business activities easier and more efficient. We are looking for confident, energetic, and results-driven individuals to join our field sales team. The successful candidates will visit businesses, shops, markets, and other com ...
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Flawless Aesthetic Center
Customer Service & Support
3 weeks ago
We are seeking a polished and customer-focused Front Office professional to deliver an exceptional client experience, manage appointments and inquiries, support client follow-ups and bookings, and maintain smooth front-office operations while upholding our premium service standards.
Chevan Resources Int’l Ltd.
Customer Service & Support
4 weeks ago
We are seeking to hire for the role of a Supervisor
Swift Consulting
Customer Service & Support
4 weeks ago
We are looking for a reliable, honest, and customer-focused Cashier to join our client's team across two locations. The successful candidates will be responsible for handling financial transactions accurately, attending to customers professionally, and maintaining the smooth daily operations of the business.
Emador Nigeria Integrated Resources
Customer Service & Support
4 weeks ago
We are seeking to hire a Customer Service Representative who is responsible for assisting customers by answering questions, resolving complaints, processing orders, and providing information about products or services. They communicate through phone, email, chat, or in person to ensure customer satisfaction.
Peopleplus NG
Customer Service & Support
4 weeks ago
This is a premium wellness and lifestyle destination committed to creating exceptional experiences for every guest. We are looking for a warm, polished, highly organized, and commercially aware Front Desk & Guest Experience Officer to become an important part of our guest journey.
Sabeni inter-connect calls limited
Customer Service & Support
4 weeks ago
We are seeking to hire a Customer Care Operator to join our team.
Callboxs Nigeria
Customer Service & Support
4 weeks ago
We are hiring German Call Center Customer Service Representatives to join our growing customer support team. In this full-time, on-site role based in Abuja, you will handle customer inquiries, complaints, and support requests on behalf of our clients. You will engage with customers via phone and email in Spanish and English.
Ify Klozet & Fashion
Customer Service & Support
1 month ago
We are currently seeking a Sales & Customer Service Officer to manage customer engagement, drive sales, and maintain positive client relationships. This role requires a proactive, organized, and customer-focused individual who can also manage online sales interactions and digital engagement.
Dariola Foods And Logistics Ltd
Customer Service & Support
1 month ago
We are looking for an experienced cargo operations coordinator with strong knowledge of the cargo business and the ability to lead and coordinate daily operations. The ideal candidate will coordinate the warehouse assistants and give daily report of the day's work.
Marshal Star Security
Customer Service & Support
1 month ago
A reputable Private Security company in Kaduna metropolis is seeking a competent, organized, and professional female to fill the position of Customer Service and Bidding preparation Officer.
Bluewave New Energy Technology
Customer Service & Support
1 month ago
As the Call Center Officer, you are responsible for overseeing the call centre operations. Your focus will be on verifying customer information, coordinating with cross-functional teams, and achieving a 25% conversion rate of potential clients
LP & Engineering
Customer Service & Support
1 month ago
The Organization Representative will act as an independent representative of eZine Learning within an assigned organization or professional community. Representatives will educate leaders and members about Ezine Learning’s services and benefits, facilitate user registrations, support onboarding, and help members make effective use of the platform.
LP & Engineering
Customer Service & Support
1 month ago
The Campus Representative will act as an independent brand ambassador for eZine Learning within an assigned campus or educational community. Representatives will introduce students, staff, and community members to Ezine Learning, explain its features and benefits, encourage new-user registrations, and support users with the platform.
HrmOffice Limited
Customer Service & Support
1 month ago
We are seeking a professional and customer-focused Customer Support Officer to provide supplier support through phone calls, email, and other communication channels, while assisting with supplier registration, documentation review, renewals, product code requests, and related enquiries.
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