Customer Service & Support Jobs in Nigeria

We are looking for a Telesales Marketer to help contact potential and existing customers via phone to promote products or services and secure sales. The role is strictly physical in our contact centre in Ibadan, full-time and not remote..

Smart DNA is a leading DNA testing center in Nigeria, providing relationship testing, immigration DNA services, and wellness DNA tests with the highest standards of accuracy and confidentiality. We're seeking professional DNA Sample Collection Officer to provide convenient home collection services for clients in Lagos.

The Customer Service Executive (CSE) serves as the first point of contact between the organisation and its clients or customers. The role involves providing accurate information, resolving inquiries, and ensuring a positive customer experience through professional communication and efficient problem-solving.

We are seeking an experienced and empathetic Customer Support Manager to lead our support team, optimize customer experience, and develop scalable processes for resolving issues efficiently. This role will ensure our users feel heard, supported, and satisfied—across phone, WhatsApp, email, and platform chat.

A Customer Service Representative serves as the primary point of contact between the company and its customers. The role involves handling inquiries, resolving complaints, processing orders, and providing accurate information about products or services. The CSR ensures customer satisfaction and maintains a positive company image.

The Social Media Manager/Digital Officer on a 6 months contract that will manage the supermarket’s digital presence, oversee content for in-mall display screens, train support staff, and deploy innovative strategies to boost visibility, engagement, and business growth.

You’ll be the friendly first contact for customers—replying to messages and calls across Instagram/Facebook/TikTok, WhatsApp, SMS, and phone. You’ll process orders, answer questions, resolve complaints, and handle returns/exchanges while keeping customers updated.

You’ll be the friendly first contact for customers, replying to messages and calls across Instagram/Facebook/TikTok, WhatsApp, SMS, and phone. You’ll process orders, answer questions, resolve complaints, and handle returns/exchanges while keeping customers updated. This role is for fresh Graduates or early career candidates looking for an oppor ...

The Front Desk Manager at Mods Salon is responsible for overseeing the daily operations of the reception and customer service functions. This role ensures that every client receives a warm, professional, and memorable experience from the moment they make an inquiry to the completion of their service.

The Customer Service Representative is responsible for providing exceptional support to customers by responding to inquiries, resolving issues, and offering product or service information. This role serves as the primary point of contact between the company and its clients, ensuring a positive customer experience.

The Call Center & Sales Support Supervisor will oversee both outbound sales operations and after-sales customer support. This role aims to drive revenue growth through efficient lead conversion, customer engagement, and strong coordination between the sales, marketing, and service teams.

We seek a suitable candidate for this position.

The potential candidate is responsible for interfacing with clients.must be smart and good looking. Must have a good command of English language and have good communication skills. The preferred candidate must be a great team player and can work with little or no supervision. The preferred candidate is responsible for handling the check in and out

We’re looking for a proactive, organized, and people-focused Customer Service Agent to join our growing retail team. The ideal candidate will handle customer inquiries and complaints, manage online and phone orders, and coordinate deliveries within Lagos and across Nigeria.

As a Customer Support Representative, you will be part of a team that helps resolve customer, rider, and vendor issues over multiple channels. You will be responsible for providing exceptional customer service and resolving enquiries and issues related to Chowdeck deliveries. You will act as the main point of contact for our customers, ensuring ...

The Customer Relationship Officer serves as the first point of contact for all visitors and customers, providing professional and efficient service both in person and over communication channels. The role involves managing front desk operations, building and maintaining positive relationships with customers and agents, and addressing inquiries.