Customer Service & Support Jobs in Nigeria
With 187 current job vacancies, the customer service and support sector presents a steady array of opportunities for job seekers. Openings are diverse and include roles such as Customer Service Representative, Customer Service Officer, and Sales Representative, providing a range of functions for prospective employees. This field also includes some remote opportunities, offering flexibility for those seeking to work from home.
Salary & benefits
Among roles that advertise a salary, typical pay ranges from NGN 70,000 to NGN 150,000 per month, reflecting the market's competitive nature for customer service and support positions. Senior roles can earn upwards of NGN 250,000, offering an attractive incentive for experienced professionals. Common benefits often include health insurance, transport allowances, and opportunities for career advancement.
Skills & experience
A degree is the most common requirement, with OND also accepted, reflecting the educational standards employers expect. Most roles ask for 2 years of experience, with some requiring 1 year. Job opportunities are primarily at entry level, providing a broad entry point for new workers.
Key responsibilities & tasks
Junior roles typically involve direct interaction with customers, handling inquiries, resolving complaints, and processing orders efficiently. These roles focus on maintaining a high level of customer satisfaction and delivering prompt assistance. In contrast, senior roles are responsible for overseeing customer service teams, developing strategies to enhance service delivery, and analysing customer feedback to drive improvements across the department.
Industries & companies
The top industries actively recruiting include retail, fashion & FMCG, hospitality & hotel, and IT & Telecoms. While there is a range of hiring industries, the demand for customer service roles is evenly split across various companies, ensuring diverse employment options for job seekers.
Swift Consulting
Customer Service & Support
1 month ago
We are seeking a professional, friendly, and customer-focused Customer Service Officer The successful candidate will be responsible for attending to customer inquiries, resolving complaints, providing information about the company’s products and services, and ensuring a positive customer experience.
D’xplorer Cakes and Catering Services Ltd
Customer Service & Support
1 month ago
The Customer Service Representative attends to customers, handles enquiries, processes orders, resolves complaints, and provides accurate product information. The role ensures excellent customer service through prompt communication, accurate transactions, and effective issue resolution. The representative maintains positive customer relationships.
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Diamond Shine
Customer Service & Support
1 month ago
Diamond Shine is seeking a sharp and results-driven professional to drive client acquisition, maintain strong customer relationships, and increase brand awareness for our cleaning and drone cleaning services. The ideal candidate will identify new business opportunities and manage client engagement
Baams Creatives Ltd
Customer Service & Support
1 month ago
The role involves responding to customer enquiries, converting and following up leads, maintaining accurate sales, customer and inventory records, coordinating order processing and dispatch, performing daily bookkeeping, and supporting general operational activities.
Synergy Nigeria Ltd
Customer Service & Support
1 month ago
We are seeking a results-driven Marketing Manager to develop and implement marketing strategies that increase brand awareness, attract customers, and drive business growth. The ideal candidate will manage campaigns, conduct market research, oversee promotional activities, strengthen customer engagement, and monitor marketing performance.
Swift Consulting
Customer Service & Support
1 month ago
We are seeking a Customer Support Officer who will serve as a key point of contact between the company and its customers, ensuring that enquiries, complaints, and service-related issues are handled promptly and professionally.
Tulips n Lilies Confectionery
Customer Service & Support
1 month ago
The Customer Experience Officer is the first point of contact for customers. He/She is responsible for attending to customers’ enquiries and creating awareness of available products through various communication channels such as online chats, emails, phone calls, and social media platforms.
Laundroville laundry and drycleaning
Customer Service & Support
1 month ago
The Head, Customer Service is responsible for leading and managing the Customer Relations Officers (CROs) to deliver exceptional service experiences at every customer touchpoint. The role exists to build and sustain strong customer loyalty and drive retention
Laundroville laundry and drycleaning
Customer Service & Support
1 month ago
The Customer Relations Officer is responsible for delivering a consistently excellent service experience to every customer who visits, calls, or contacts the business online. The role exists to be the friendly, reliable first point of contact for customers, ensuring their enquiries, orders, and concerns are handled promptly and professionally.
1159 Realty
Customer Service & Support
1 month ago
1159 Realty Nigeria Limited is looking to hire a Customer Service Officer to join our Customer Success Team in Ilorin.
1 month ago
The Housekeeper is responsible for maintaining the cleanliness, hygiene, and overall appearance of guest rooms and other assigned areas of the hotel.
The Embroidery Hub
Customer Service & Support
1 month ago
We are seeking to hire a Customer Service Representative to join our team.
1 month ago
We are seeking to hire a Sales Representative to join our team.
The Crestlite Limited
Customer Service & Support
1 month ago
We are seeking to hire a Personal Assistant to join our team.
Stretch-it Concepts Limited
Customer Service & Support
1 month ago
Our client who is a premium Luxury Shortlet & Serviced Apartment in Magodo, Lagos, is seeking an experienced and digitally savvy Shortlet Operations & Digital Marketing Officer to manage its online presence, property visibility, bookings and promotional activities.
O.Peenice Adio Global Enterprise
Customer Service & Support
1 month ago
A Customer Service Representative interacts with customers to handle inquiries, resolve complaints, provide product or service information, and ensure customer satisfaction. They serve as the link between the organization and its customers.
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