Customer Service & Support Jobs in Nigeria
With 162 current job vacancies, the customer service and support sector presents a steady array of opportunities for job seekers. Openings are diverse and include roles such as Customer Service Representative, Customer Service Officer, and Sales Representative, providing a range of functions for prospective employees. This field also includes some remote opportunities, offering flexibility for those seeking to work from home.
Salary & benefits
Among roles that advertise a salary, typical pay ranges from NGN 70,000 to NGN 150,000 per month, reflecting the market's competitive nature for customer service and support positions. Senior roles can earn upwards of NGN 250,000, offering an attractive incentive for experienced professionals. Common benefits often include health insurance, transport allowances, and opportunities for career advancement.
Skills & experience
A HND is the most common requirement, with degree also accepted, reflecting the educational standards employers expect. Strong skills in communication and interpersonal skills are essential, as these roles require clear communication and effective problem-solving abilities. Most roles ask for 1 year of experience, with some requiring 2 years. Job opportunities are primarily at entry level, providing a broad entry point for new workers.
Key responsibilities & tasks
Junior roles typically involve direct interaction with customers, handling inquiries, resolving complaints, and processing orders efficiently. These roles focus on maintaining a high level of customer satisfaction and delivering prompt assistance. In contrast, senior roles are responsible for overseeing customer service teams, developing strategies to enhance service delivery, and analysing customer feedback to drive improvements across the department.
Industries & companies
The top industries actively recruiting include retail, fashion & FMCG, hospitality & hotel, and IT & Telecoms. Employers such as E-direct are notable for their active hiring in this sector. While there is a range of hiring industries, the demand for customer service roles is evenly split across various companies, ensuring diverse employment options for job seekers.
File Solutions Limited
Customer Service & Support
3 weeks ago
The customer support representative will serve as the first point of contact for customers, handling inquiries, transaction complaints, account issues and providing excellent support across all communication channels.
Recruitment Hub Ng
Customer Service & Support
3 weeks ago
We are seeking a motivated and results-driven Sales Representative to join our team. The ideal candidate will be responsible for driving sales, building strong client relationships, and achieving revenue targets. This role requires excellent communication skills, a proactive attitude, and the ability to thrive in a competitive market.
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R & R
Customer Service & Support
3 weeks ago
We are seeking a responsible, accountable and professional Customer Service Representative that will attend to client inquires regarding event planning, bookings, and services via walk-in, phone, email, and social media.
R & R
Customer Service & Support
3 weeks ago
We are hiring a professional, dedicated and responsible Customer Service Representative in our prestigious company who will attend to walk-in client inquiries regarding event planning, bookings and services via walk-in, phone, email, and social media.
FactBase Consulting Limited
Customer Service & Support
3 weeks ago
The Loan Officer will identify and recruit qualified borrowers, assess loan applications to determine creditworthiness, explain loan terms clearly to customers, maintain accurate loan records, and build strong client relationships to support timely repayment and drive business growth.
Richwill Premiere Innovations
Customer Service & Support
3 weeks ago
We’re hiring an Customer Service Representative to join our team and ensure smooth order processing and delivery coordination. The ideal candidate is detail-oriented, professional, and an excellent communicator with a science- or health-related background, and is dedicated to providing a seamless customer experience.
Capinta Consult Limited
Customer Service & Support
3 weeks ago
A reputable Cosmetics Mall located on Abuloma Road, Port Harcourt, is seeking an Experienced Female Supervisor to oversee daily business operations, coordinate staff activities, and ensure excellent customer service. The ideal candidate must possess strong leadership and administrative skills, be highly organized.
3 weeks ago
The Laundry Attendant is responsible for washing, drying, ironing, folding, and organizing hotel linens, towels, uniforms, and guest laundry. The role ensures all laundry items are cleaned to the highest standard, handled with care, and delivered promptly while maintaining a clean, safe, and organized laundry.
Customer Service & Support
3 weeks ago
We are seeking a professional and customer-focused Customer Service Representative to deliver exceptional customer experiences by responding to inquiries, resolving complaints, and maintaining positive client relationships. The successful candidate must possess excellent communication skills and a passion for customer satisfaction.
Kenex Konsults International
Customer Service & Support
3 weeks ago
The Waitress is responsible for providing exceptional customer service by welcoming guests, taking food and beverage orders, serving meals promptly, and ensuring a pleasant dining experience. The role involves maintaining cleanliness in the dining area, handling customer inquiries professionally, processing payments where required.
DexNova consulting limited
Customer Service & Support
3 weeks ago
We are seeking a proactive and detail-oriented Backend Support Officer to provide operational support to our Field Support Officers (FSOs) and ensure the smooth coordination of backend activities. The successful candidate will be responsible for reporting, logistics coordination, inventory management, issue resolution.
Sunlite Digital Concept
Customer Service & Support
3 weeks ago
Marketing Manager is responsible for developing and executing marketing strategies that increase brand awareness, attract customers, and drive business growth. They oversee marketing campaigns, manage budgets, conduct market research, analyze consumer trends, and collaborate with sales and other departments to achieve organizational goals.
DexNova consulting limited
Customer Service & Support
3 weeks ago
The Field Support Officer (FSO) is responsible for providing on-site operational and technical support to merchants and agents. The role ensures the seamless deployment, maintenance, and optimal performance of POS payment terminals while delivering excellent customer service and supporting business growth within the assigned territory.
Kapolite Care Home Limited
Customer Service & Support
3 weeks ago
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across several communication channels.
Kapolite Care Home Limited
Customer Service & Support
3 weeks ago
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels.
Smart Grace Business Enterprise
Customer Service & Support
3 weeks ago
We are looking for a master multi-tasker with excellent communication skills and an upbeat attitude. Candidates should be able to assist management and all visitors to the company by handling office tasks, providing polite and professional assistance via phone, mail, and e-mail, making reservations or travel arrangements, and generally being a ...
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