Customer Service & Support Jobs in Nigeria
With 170 current job vacancies, the customer service and support sector presents a steady array of opportunities for job seekers. Openings are diverse and include roles such as Customer Service Representative, Customer Service Officer, and Sales Representative, providing a range of functions for prospective employees. This field also includes some remote opportunities, offering flexibility for those seeking to work from home.
Salary & benefits
Among roles that advertise a salary, typical pay ranges from NGN 70,000 to NGN 150,000 per month, reflecting the market's competitive nature for customer service and support positions. Senior roles can earn upwards of NGN 250,000, offering an attractive incentive for experienced professionals. Common benefits often include health insurance, transport allowances, and opportunities for career advancement.
Skills & experience
A degree is the most common requirement, with OND also accepted, reflecting the educational standards employers expect. Strong skills in communication and problem-solving are essential, as these roles require clear communication and effective problem-solving abilities. Most roles ask for 2 years of experience, with some requiring 1 year. Job opportunities are primarily at entry level, providing a broad entry point for new workers.
Key responsibilities & tasks
Junior roles typically involve direct interaction with customers, handling inquiries, resolving complaints, and processing orders efficiently. These roles focus on maintaining a high level of customer satisfaction and delivering prompt assistance. In contrast, senior roles are responsible for overseeing customer service teams, developing strategies to enhance service delivery, and analysing customer feedback to drive improvements across the department.
Industries & companies
The top industries actively recruiting include retail, fashion & FMCG, hospitality & hotel, and IT & Telecoms. While there is a range of hiring industries, the demand for customer service roles is evenly split across various companies, ensuring diverse employment options for job seekers.
Peachy Talent Solutions
Customer Service & Support
2 weeks ago
Customer Service Manager
iLotBet
Customer Service & Support
2 weeks ago
iLOTBET is seeking a proactive and customer-focused Customer Service Representative to join our dynamic team. The ideal candidate will be responsible for delivering excellent customer support while ensuring a seamless experience for our users across multiple communication channels. This is a full time-onsite role.
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Whot Studios Limited
Customer Service & Support
2 weeks ago
The Customer Relationship Manager will be responsible for providing timely, professional and solution-focused support to Whot Studios customers and players across multiple communication channels.
Luxury Luchy Wears
Customer Service & Support
2 weeks ago
An Administrative Assistant supports the day-to-day operations of an office and helps management run smoothly. You are the "engine room" of the company - handling paperwork, coordination, and logistics so other teams can focus on their core work. You’ll find Admin Assistants in corporate offices.
Orange Finance Hub
Customer Service & Support
2 weeks ago
We are looking for a smart, highly efficient, and very fast-learning female to join our team as a WhatsApp Customer Support Officer. This is a full-time home-office position. The role is based in a private residence with a dedicated office space within the home. Applicants must therefore be comfortable working professionally in a home-office en ...
B.Y Mafit Ltd
Customer Service & Support
2 weeks ago
We seek to hire a suitable candidate to fill in the position of a customer service representative
Koloxo West Africa
Customer Service & Support
2 weeks ago
We are seeking a proactive, detail-oriented Administrative & Marketing Executive to join our team. The ideal candidate will be responsible for verifying property listings, supporting administrative operations, and promoting our products through direct outreach to prospective clients.
2 weeks ago
Receptionist is responsible for welcoming visitors, handling calls and inquiries, managing appointments and providing general administrative support to ensure smooth daily office operations.
Haven X Fitness Gym Ltd
Customer Service & Support
2 weeks ago
We are looking for a friendly, professional, and organized Front Desk Receptionist to provide excellent service to members and visitors while supporting the smooth daily operation of the gym. As the first point of contact, you will play an important role in creating a welcoming environment and positive member experience.
Zora Communications
Customer Service & Support
2 weeks ago
A Customer Support Representative assists customers by handling enquiries, resolving complaints, and providing information about products and services. The role serves as a key point of contact between the company and its customers, ensuring timely support, customer satisfaction, and a positive customer experience.
Pomovina Fresh
Customer Service & Support
2 weeks ago
The Customer Experience & Business Development Executive is responsible for creating an excellent customer experience while actively driving sales and business growth. The role involves responding to customer enquiries, converting leads into paying customers, following up with existing customers, building relationships with corporate clients.
Pelmay Global Solutions Limited
Customer Service & Support
2 weeks ago
Our client, a reputable Retail - Home Furnishing and Lifestyle company, is seeking to hire a customer-focused and reliable Cashier to join its team. The successful candidate will be responsible for handling customer transactions efficiently while providing excellent customer service.
3 weeks ago
The customer success associate plays a critical role in ensuring that every parent and student who engages with Tuteria has a seamless, delightful, and impactful learning experience. He/She will serve as the primary point of contact for clients, managing onboarding and ensuring client satisfaction throughout the learning journey.
JV Management Consulting Limited
Customer Service & Support
3 weeks ago
The Ticketing Officer will be responsible for handling flight reservations, ticket issuance, rebooking, cancellations, and other travel-related booking services. The role involves providing accurate information to customers, responding to enquiries, processing transactions, and ensuring a smooth and satisfactory booking experience.
Vts Advisory Limited
Customer Service & Support
3 weeks ago
A fast-growing distribution company is seeking an energetic and target-driven Sales Representative in Akure, Ondo State. The role involves acquiring customers, managing existing accounts, selling and distributing products, and achieving assigned sales targets.
Vts Advisory Limited
Customer Service & Support
3 weeks ago
A fast-growing distribution company is seeking an energetic and target-driven Sales Representative in Ado-Ekiti, Ekiti State. The role involves acquiring customers, managing existing accounts, selling and distributing products, and achieving assigned sales targets.
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