Customer service & support - We are hiring an professional , experienced and dedicated Customer Experience Officer in our prestigious company, who will attend to customers and handle enquires professionally
Customer Service & Support Jobs in Nigeria
195 jobs found
Customer Service & Support Jobs in Nigeria
With 195 current job vacancies, the customer service and support sector presents a steady array of opportunities for job seekers. Openings are diverse and include roles such as Customer Service Representative, Sales Representative, and Customer Service Officer, providing a range of functions for prospective employees. This field also includes some remote opportunities, offering flexibility for those seeking to work from home.
Salary & benefits
Among roles that advertise a salary, typical pay ranges from NGN 70,000 to NGN 150,000 per month, reflecting the market's competitive nature for customer service and support positions. Senior roles can earn upwards of NGN 250,000, offering an attractive incentive for experienced professionals. Common benefits often include health insurance, transport allowances, and opportunities for career advancement.
Skills & experience
A degree is the most common requirement, with OND also accepted, reflecting the educational standards employers expect. Strong skills in communication and attention to detail are essential, as these roles require clear communication and effective problem-solving abilities. Most roles ask for 2 years of experience, with some requiring 1 year. Job opportunities are primarily at entry level, providing a broad entry point for new workers.
Key responsibilities & tasks
Junior roles typically involve direct interaction with customers, handling inquiries, resolving complaints, and processing orders efficiently. These roles focus on maintaining a high level of customer satisfaction and delivering prompt assistance. In contrast, senior roles are responsible for overseeing customer service teams, developing strategies to enhance service delivery, and analysing customer feedback to drive improvements across the department.
Industries & companies
The top industries actively recruiting include hospitality & hotel, retail, fashion & FMCG, and manufacturing & warehousing. While there is a range of hiring industries, the demand for customer service roles is evenly split across various companies, ensuring diverse employment options for job seekers.
Forklift Operator
Haida Agricultural Technology Nigeria Limited
Customer service & support - Forklift operator will be to operate and manage loading and unload materials and deliveries, and move them to and from storage areas, machines, and loading feeds. A forklift operator must be attentive to safety protocols and have prior experience operating forklift equipment.
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Customer Experience Representative
ORIKI GROUP
Customer service & support - We are seeking a friendly and customer-focused Customer Experience Representative to attend to customer inquiries, provide timely support, and ensure a positive customer experience.
Front Desk Officer
Ellasot Consulting
Customer service & support - Ellasot Consulting is recruiting on behalf of a reputable organization for an experienced and strategic Front Desk Officer to oversee the organization's functions. The Front Desk Officer will serve as the first point of contact for customers and visitors at the Organization.
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Technician
Solarvy
Customer service & support - The Technician is responsible for providing technical support for installation, configuration, testing, commissioning, maintenance and repair of solar power systems and related equipment supplied or recommended by Solarvy. The role ensures that every assessment result provided by solarvy is properly explained for the customer.
Customer Experience Executive
Nonsman Global Systems Ltd
Customer service & support - To deliver exceptional customer experiences by welcoming and engaging customers, identifying their needs, providing accurate product information, and recommending suitable products to support purchasing decisions.
Customer Experience Manager
Ellasot Consulting
Customer service & support - Ellasot Consulting is recruiting on behalf of a reputable organization for an experienced and strategic Customer Experience Manager to oversee the organization's functions. The Customer Experience Manager will be responsible for ensuring that customers have an enjoyable, seamless, and memorable experience with the organization.
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Sales Closer
Capinta Consult Limited
Customer service & support - We are seeking a results-driven Sales Closer who can convert prospective customers into paying clients, negotiate effectively, and consistently achieve sales targets.
Storkeeper
Capinta Consult Limited
Customer service & support - We are seeking an organized and reliable Storekeeper to manage inventory, monitor stock movement, maintain accurate records, and ensure proper storage and accountability of goods.
Customer service & support - We are seeking a customer-focused and proactive Customer Service Intern currently undergoing the National Youth Service Corps (NYSC) programme. The ideal candidate should have good communication and interpersonal skills, a positive attitude, and the ability to attend to customer enquiries while ensuring a positive customer experience.
Customer Service Officer
Staffora Global
Customer service & support - A premium bakery specialising in cinnamon rolls, handcrafted drinks, and baked treats is seeking a polite, organised, and customer-focused Customer Service Officer to manage customer enquiries and support order processing.
Sales Representatives
Odevaspiv
Customer service & support - As a Customer Service Representative (CSR)/Sales Rep, you will serve as the primary point of contact between our organization and its customers. Your main responsibility is to ensure a positive and satisfying customer experience by addressing inquiries, resolving issues, and providing assistance.
Customer Service Representative
Dariola Foods And Logistics Ltd
Customer service & support - The Customer Service is responsible for managing customer interactions and operational updates within the CRM system. This role ensures accurate documentation of invoices, shipment monitoring, and customer communications. The coordinator supports both sea and air cargo operations by updating records, tracking shipments
Digital marketing virtual internship
Yuubee Original
Customer service & support - As an SEO & Marketing Intern at GAO Tek. Inc, you will play a crucial role in supporting our digital marketing efforts, with a primary focus on Search Engine Optimization (SEO). This internship is designed to provide you with hands-on experience in the dynamic and ever-evolving field of digital marketing. You will work closely with our experienced
IT Support Specialist
MIM Finance Company
Customer service & support - Our client, Starma is seeking an experienced IT Support Engineer (2nd/3rd Line) to provide remote technical support to its UK business clients.
Outlet Sales Attendant
Staffora Global
Customer service & support - A premium bakery specialising in cinnamon rolls, handcrafted drinks, and indulgent baked treats is seeking a friendly, organised, and customer-focused Outlet Sales Attendant.
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