Customer Service & Support Jobs in Nigeria

As a Contact Center Agent, you will be the first point of contact between our clients and their customers. This role is multifaceted and customer-focused, covering functions such as: customer support, telesales, collection & debt recovery.

We are hiring a qualified and experienced Chinese-English Translator to join our team.

Responsible for assisting customers, promoting products, and delivering excellent customer service to support sales goals.

The Customer Service Representative is responsible for delivering excellent customer support by responding to inquiries, addressing complaints, and helping customers understand products and services. This role involves answering phone calls, emails, chats, or in-person queries, ensuring customers receive accurate information and timely solutions.

A Customer Service Representative (CSR) is responsible for delivering excellent service by handling customer inquiries, resolving complaints, and providing accurate information about a company’s products or services. The role focuses on building positive customer relationships, ensuring customer satisfaction and supporting business growth.

We are looking for motivated Sales Attendants to support store operations, assist customers, and ensure product displays and aisles are always well-organized.

We are seeking smart and customer-friendly Cashiers to process sales accurately, manage payments, and ensure smooth checkout experiences in a new supermarket environment.

We are recruiting on behalf of Capival Investment Limited, a versatile and creative professional who is well-grounded in customer service, social media management, and content creation. The ideal candidate must be an excellent writer, highly creative, and able to engage audiences while professionally managing customer interactions

This is the primary point of contact with our company for a client. The duties and responsibilities of a CSR typically include managing incoming calls and customer service inquiries, generating sales leads that develop into new customers, and identifying and assessing customer needs to achieve satisfaction.

Our company needs a qualified customer service representative who will be the first point of contact for customers, providing prompts and courteous assistance to inquiries, complaints, and service request.

The CSS representatives will manage customer enquiries, ensuring prompt resolution of issues, they will serve as the primary liaison between customers and the technical team, fostering excellent customer relationships and ensuring satisfaction.

The CSS representatives will manage customer enquiries, ensuring prompt resolution of issues, they will serve as the primary liaison between customers and the technical team, fostering excellent customer relationships and ensuring satisfaction.

The Contact Centre Agent handles inbound and outbound customer interactions via phone calls, WhatsApp, and emails. The role focuses on resolving enquiries promptly, providing accurate information, documenting interactions, and ensuring a positive customer experience in line with service standards.

We are seeking a Customer Support / Telemarketer to join us.

The Toll-Free Line Officer will be responsible for managing incoming and outgoing calls on the organization’s toll-free hotline. The officer will handle sensitive complaints, provide accurate information to callers, document feedback, and escalate urgent protection cases in a timely and confidential manner.

We are seeking for professional Customer Support person to handle inquiries, reg, assist talents and parents, manage feedback, and ensure excellent communication across all channels. This role is crucial to maintaining a smooth relationship with our members and the public, particularly during registrations, training, and showcase events.