Customer Care Representative
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New
Immediate Start
Job summary
The Customer Care Representative is responsible for interacting with customers to provide information, respond to inquiries, and resolve issues related to the company’s products and services. The ideal candidate will ensure a positive customer experience by handling complaints efficiently and offering accurate solutions.
Min Qualification:
Degree
Experience Level:
Entry level
Experience Length:
No Experience/Less than 1 year
Working Hours:
Full Time
Job descriptions & requirements
Responsibilities:
- Interact with customers to provide information,
- Respond to inquiries and resolve issues related to the company’s products and services.
- Ensure a positive customer experience by handling complaints efficiently and offering accurate solutions.
Requirements:
- Must have graduated from a recognised higher institution.
- Must possess a valid NYSC discharge or exemption certificate.
- A basic knowledge of computer operations and internet use is required.
- Willingness to learn; training on the company’s products and services will be provided.
- Must have good verbal and written communication skills.
- Strong customer service and problem-solving skills.
- Must be patient, polite, and customer-focused.
- Ability to work under pressure and handle customer complaints professionally.
- Must be reliable, honest, and detail-oriented.
- Ability to work independently and as part of a team.
- Must be willing and available to work on Saturdays.
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