Customer Service & Support Jobs in Lagos
The customer service and support job market in Lagos currently features 104 available jobs. This suggests a moderate demand for professionals in this field. Job seekers will find opportunities in roles such as Customer Service Representative, Customer Service Officer, and Sales Representative, among others. While these jobs are centered in Lagos, some may offer flexible working arrangements, including remote options, depending on the employer and specific job role.
Salary & benefits
Among roles that advertise a salary, typical pay ranges from NGN 70,000 to NGN 150,000 per month. Additionally, senior roles can earn upwards of NGN 250,000. Common benefits often include health insurance, pension plans, and paid leave, contributing to an attractive package for prospective employees.
Skills & experience
The information here reflects customer service and support roles more broadly. A HND is the most common requirement, with OND also accepted. Essential soft skills include communication and problem-solving. Most roles ask for 1 year of experience, with some requiring 2 years. Additionally, roles are mostly at entry level, providing a great entry point into the job market.
Key responsibilities & tasks
Junior roles typically involve managing customer communications through various channels, resolving basic queries, and maintaining customer records. These responsibilities help ensure a seamless customer experience and support the overall service strategy. Senior roles are responsible for managing customer service teams, developing service strategies, and liaising with management to implement improvements. They also play a crucial role in policy development and resource management to enhance customer satisfaction.
Industries & companies
The top industries actively recruiting include retail, fashion & FMCG, hospitality & hotel, and IT & Telecoms. Specific employers like E-direct are also actively hiring. The customer service sector sees a wide range of opportunities across various industries, indicating a dynamic and diverse job market.
Dunni Essentials
Customer Service & Support
4 days ago
We are looking for a friendly, smart, and customer-focused customer support & store assistant to join our team in Ikeja. The ideal candidate should enjoy interacting with customers, have a positive attitude, and be passionate about delivering excellent service while achieving sales targets.
1 month ago
To support the day-to-day operations of the Bank’s electronic business channels and related services by monitoring transactions, resolving service issues, supporting channel performance, and ensuring efficient customer service delivery in line with operational standards and regulatory requirements.
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Vin Logistic Service
Customer Service & Support
2 months ago
We are seeking an experienced female customer service officer who will act as the first point of contact for customers while taking ownership of client relationships and service delivery. This role requires more than traditional customer service. We are looking for someone with a partnership mindset, someone who treats the business with the sa ...
Cakes and Cream
Customer Service & Support
2 months ago
We are looking for a customer-oriented representative. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.
Today
A Dispatch Driver is responsible for the safe and timely pickup and delivery of packages while ensuring excellent customer service. The role involves planning efficient routes, verifying deliveries, maintaining accurate records, and ensuring the assigned vehicle is clean, roadworthy, and operated in compliance with traffic regulations and company p
Ceptua International Limited
Customer Service & Support
Yesterday
We are seeking a friendly, customer-focused, and proactive Customer Service Representative to join our team. The successful candidate will serve as the first point of contact for customers, responding to inquiries, resolving complaints, and providing accurate information about our products and services.
Jedopab Consult Limited
Customer Service & Support
4 days ago
A start-up advertising and marketing communications agency is seeking a highly motivated, experienced and results-driven Client Service Manager to drive client relationships, business growth and project execution within the agency.
PGE Travels and Educations Consulting Limited
Customer Service & Support
6 days ago
We are seeking a smart, proactive, and motivated Graduate Trainee Intern (NYSC Corps Member) to join our team. The ideal candidate should have studied Mass Communication, Marketing, Business Administration, or a related field, with a strong interest in marketing, customer engagement, business development, and communication.
R & R
Customer Service & Support
6 days ago
We are hiring a responsible, accountable and friendly Customer Service Representative in our company, who will welcome and attend to customers in a warm and professional manner.
Geoinfotech Resources Limited
Customer Service & Support
6 days ago
The Lead & Client Engagement Executive is responsible for managing inbound inquiries, nurturing prospects, ensuring timely follow-ups, and maintaining continuous engagement with clients post-sale to drive conversion, satisfaction, and repeat business. This role acts as the bridge between prospects, sales execution, and client retention.
Ultraceeti Africa
Customer Service & Support
6 days ago
Acts as the primary point of contact between a company and its clients to ensure satisfaction and build brand loyalty
Gabtar Investment Ltd
Customer Service & Support
1 week ago
The Customer Service Representative is responsible for providing excellent service to customers by responding to inquiries, resolving complaints, and ensuring a positive customer experience. The role involves effective communication, problem-solving, and maintaining strong customer relationships while representing the company professionally.
17thlane Nigeria
Customer Service & Support
1 week ago
We are looking for a proactive and detail-oriented Creative Studio Assistant to support daily operations in a fast-paced fashion studio. The ideal candidate will assist with admin tasks, studio coordination, and basic content creation while ensuring smooth workflow and excellent customer support.
Whip-Smart Service Providers Limited
Customer Service & Support
1 week ago
The Client & Staff Relationship Officer is responsible for managing relationships between the company, its clients, and deployed staff. The role ensures excellent client satisfaction, staff engagement, prompt resolution of workplace issues, compliance with company policies, and smooth day-to-day operations at client sites.
R & R
Customer Service & Support
1 week ago
We are hiring a responsible, dedicated and professional customer service representative in our prestigious company who will, attend to walk-in and online customers professionally.
1 week ago
A reputable hotel is seeking to hire an experienced, dedicated, and result-oriented Hotel Manager to oversee the daily operations of the hotel and ensure excellent service delivery. The daily operations of the hotel and ensures a smooth run, motivating hotel staff.
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