Customer Service & Support Jobs in Lagos
The customer service and support job market in Lagos currently features 109 available jobs. This suggests a moderate demand for professionals in this field. Job seekers will find opportunities in roles such as Customer Service Representative, Customer Service Officer, and Sales Representative, among others. While these jobs are centered in Lagos, some may offer flexible working arrangements, including remote options, depending on the employer and specific job role.
Salary & benefits
Among roles that advertise a salary, typical pay ranges from NGN 70,000 to NGN 150,000 per month. Additionally, senior roles can earn upwards of NGN 250,000. Common benefits often include health insurance, pension plans, and paid leave, contributing to an attractive package for prospective employees.
Skills & experience
The information here reflects customer service and support roles more broadly. A degree is the most common requirement, with HND also accepted. Essential soft skills include communication and attention to detail. Most roles ask for 1 year of experience, with some requiring 2 years. Additionally, roles are mostly at entry level, providing a great entry point into the job market.
Key responsibilities & tasks
Junior roles typically involve managing customer communications through various channels, resolving basic queries, and maintaining customer records. These responsibilities help ensure a seamless customer experience and support the overall service strategy. Senior roles are responsible for managing customer service teams, developing service strategies, and liaising with management to implement improvements. They also play a crucial role in policy development and resource management to enhance customer satisfaction.
Industries & companies
The top industries actively recruiting include retail, fashion & FMCG, recruitment, and hospitality & hotel. The customer service sector sees a wide range of opportunities across various industries, indicating a dynamic and diverse job market.
Super Global Consulting
Customer Service & Support
3 weeks ago
We are looking for a friendly, patient, and customer-focused Customer Service Representative to serve as the first point of contact for customers, respond to enquiries, resolve complaints, and ensure a positive customer experience.
Deepthink Global Concept Ltd
Customer Service & Support
3 days ago
We are hiring an engaging Live Stream Host for our office in Victoria Island, Lagos. You will host live sales, interact with viewers, promote products and drive valid transactions.
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Anonymous Employer
Customer Service & Support
1 week ago
The Sales, Customer Experience & Operations Specialist will support our day-to-day commercial operation by converting customer interest into sales, processing and fulfilling orders accurately, maintaining reliable stock and sales records, and delivering a high-quality customer experience from first enquiry through delivery and after-sales suppo ...
Deepthink Global Concept Ltd
Customer Service & Support
2 weeks ago
We need individuals who are well spoken, friendly, persuasive, empathetic, someone who has a passion to work and who has a positive mindset.
Cakes and Cream
Customer Service & Support
1 month ago
We are looking for a customer-oriented representative. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.
Anonymous Employer
Customer Service & Support
1 month ago
The Client Service Lead is the operational owner of the end-to-end client journey and front desk operations at our company. This role ensures a premium client experience from initial enquiry to post-service follow-up, while leading the front desk team, maintaining operational excellence, ensuring accurate reporting, and driving client satisfact ...
1 month ago
We are seeking an experienced CRM Specialist to manage and optimise customer engagement, retention and lifecycle marketing initiatives. The ideal candidate will have strong hands-on experience working with CRM tools and a solid understanding of the sports betting/online gaming industry.
2 months ago
We are seeking a Collection Officer to fill this role
Tres-Azul Integrated Services Limited
Customer Service & Support
2 months ago
We are hiring focused and reliable individuals to join our global gaming operations team. Successful candidates must be disciplined, responsive, and consistent to ensure client satisfaction and be ready to learn and improve daily. We are seeking disciplined and detail-oriented individuals to join our gaming operations team.
2 months ago
Licensed by the Nigerian Securities & Exchange Commission and the Nigerian Stock Exchange, this fully operational investment bank and securities trading firm is looking for a knowledgeable and eloquent client relations officer to oversee our client interactions and service touchpoints. You will serve as our clients’ main advocate, making sure t ...
Today
As a Customer Service Representative (CSR)/Sales Rep, you will serve as the primary point of contact between our organization and its customers. Your main responsibility is to ensure a positive and satisfying customer experience by addressing inquiries, resolving issues, and providing assistance.
Dariola Foods And Logistics Ltd
Customer Service & Support
Today
The Customer Service is responsible for managing customer interactions and operational updates within the CRM system. This role ensures accurate documentation of invoices, shipment monitoring, and customer communications. The coordinator supports both sea and air cargo operations by updating records, tracking shipments
Yuubee Original
Customer Service & Support
Today
As an SEO & Marketing Intern at GAO Tek. Inc, you will play a crucial role in supporting our digital marketing efforts, with a primary focus on Search Engine Optimization (SEO). This internship is designed to provide you with hands-on experience in the dynamic and ever-evolving field of digital marketing. You will work closely with our experienced
MIM Finance Company
Customer Service & Support
Today
Our client, Starma is seeking an experienced IT Support Engineer (2nd/3rd Line) to provide remote technical support to its UK business clients.
Hugo Global Express Logitics Ltd
Customer Service & Support
Today
The Customer Care Representative is responsible for handling customer inquiries, resolving complaints, and providing accurate information about products and services. This role ensures a positive customer experience by delivering timely, professional, and effective support through phone, email, chat, or in person.
Gabtar Investment Ltd
Customer Service & Support
Today
The Customer Service Representative is responsible for providing excellent service to customers by responding to inquiries, resolving complaints, and ensuring a positive customer experience. The role involves effective communication, problem-solving, and maintaining strong customer relationships while representing the company professionally.
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