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Customer Service & Support Jobs in Lagos

108 Jobs Found

The customer service and support job market in Lagos currently features 108 available jobs. This suggests a moderate demand for professionals in this field. Job seekers will find opportunities in roles such as Customer Service Representative, Customer Service Officer, and Front Desk Officer, among others. While these jobs are centered in Lagos, some may offer flexible working arrangements, including remote options, depending on the employer and specific job role.

Salary & benefits

Among roles that advertise a salary, typical pay ranges from NGN 70,000 to NGN 150,000 per month. Additionally, senior roles can earn upwards of NGN 250,000. Common benefits often include health insurance, pension plans, and paid leave, contributing to an attractive package for prospective employees.

Skills & experience

The information here reflects customer service and support roles more broadly. A OND is the most common requirement, with HND also accepted. Essential soft skills include communication and problem-solving. Most roles ask for 1 year of experience, with some requiring 2 years. Additionally, roles are mostly at entry level, providing a great entry point into the job market.

Key responsibilities & tasks

Junior roles typically involve managing customer communications through various channels, resolving basic queries, and maintaining customer records. These responsibilities help ensure a seamless customer experience and support the overall service strategy. Senior roles are responsible for managing customer service teams, developing service strategies, and liaising with management to implement improvements. They also play a crucial role in policy development and resource management to enhance customer satisfaction.

Industries & companies

The top industries actively recruiting include retail, fashion & FMCG, banking, finance & insurance, and hospitality & hotel. The customer service sector sees a wide range of opportunities across various industries, indicating a dynamic and diverse job market.

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C&I Global Limited

Lagos Full Time NGN 70,000 - 150,000

Customer Service & Support

Today

C

We seek to hire a suitable candidate for this role.

Easy apply

Anonymous Employer

Lagos Full Time NGN 250,000 - 400,000

Customer Service & Support

Today

The Client Service Lead is the operational owner of the end-to-end client journey and front desk operations at our company. This role ensures a premium client experience from initial enquiry to post-service follow-up, while leading the front desk team, maintaining operational excellence, ensuring accurate reporting, and driving client satisfact ...

Easy apply

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Anonymous Employer

Lagos Full Time Confidential

Customer Service & Support

2 days ago

We are seeking an experienced CRM Specialist to manage and optimise customer engagement, retention and lifecycle marketing initiatives. The ideal candidate will have strong hands-on experience working with CRM tools and a solid understanding of the sports betting/online gaming industry.

Easy apply

Tenn MFB

Lagos Full Time NGN 70,000 - 150,000

Customer Service & Support

2 weeks ago

T

We are seeking a Collection Officer to fill this role

Easy apply

Tres-Azul Integrated Services Limited

Lagos Full Time NGN 150,000 - 250,000

Customer Service & Support

2 weeks ago

T

We are hiring focused and reliable individuals to join our global gaming operations team. Successful candidates must be disciplined, responsive, and consistent to ensure client satisfaction and be ready to learn and improve daily. We are seeking disciplined and detail-oriented individuals to join our gaming operations team.

Easy apply

Anonymous Employer

Lagos Full Time Confidential

Customer Service & Support

1 month ago

Licensed by the Nigerian Securities & Exchange Commission and the Nigerian Stock Exchange, this fully operational investment bank and securities trading firm is looking for a knowledgeable and eloquent client relations officer to oversee our client interactions and service touchpoints. You will serve as our clients’ main advocate, making sure t ...

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Anonymous Employer

Lagos Full Time NGN 150,000 - 250,000

Customer Service & Support

1 month ago

We are looking for someone with interpersonal skills who is passionate about delivering exceptional customer experiences. The successful candidate will receive on-the-job training and will be responsible for handling customer inquiries, resolving issues, supporting sales activities, and ensuring customers have a positive experience with the com ...

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Dunni Essentials

Lagos Full Time NGN 70,000 - 150,000

Customer Service & Support

1 month ago

D

We are looking for a friendly, smart, and customer-focused customer support & store assistant to join our team in Ikeja. The ideal candidate should enjoy interacting with customers, have a positive attitude, and be passionate about delivering excellent service while achieving sales targets.

Easy apply

Smart Grace Business Enterprise

Lagos Internship & Graduate NGN 70,000 - 150,000

Customer Service & Support

Today

S

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels

Easy apply

Luminate Zone Consulting

Lagos Full Time NGN 150,000 - 250,000

Customer Service & Support

Yesterday

L

Our client is seeking to hire a Import & Customer Service Executive to manage freight quotation requests, provide timely and accurate pricing, support customer enquiries, and coordinate with carriers, agents, and internal teams to ensure a smooth process from quotation to shipment execution.

Easy apply

H-Ville Consultancy

Lagos Full Time NGN 70,000 - 150,000

Customer Service & Support

Yesterday

H-Ville Consultancy

This role is ideal for someone who understands that hospitality goes beyond simply serving food and drinks. The Waitress will be expected to anticipate guests’ needs, pay close attention to detail, communicate professionally, and provide service with grace and composure.

Easy apply

Gap Financial Technologies Ltd

Lagos Full Time NGN 250,000 - 400,000

Customer Service & Support

Yesterday

Gap Financial Technologies Ltd

We are seeking a results-driven Customer Relationship Officer to drive customer acquisition, loan sales, portfolio growth, collections, and customer satisfaction. The ideal candidate will build strong SME client relationships while ensuring quality portfolio management and compliance with credit processes.

Easy apply

Swift Consulting

Lagos Full Time NGN 150,000 - 250,000

Customer Service & Support

2 days ago

S

We are seeking a professional, friendly, and client-focused Customer Relationship Officer to join our client’s IT firm. The successful candidate will be responsible for building and maintaining strong client relationships, addressing client needs and concerns, providing information about the company’s products and services, and ensuring

Easy apply

Estrada International Staffing Solutions

Lagos Full Time NGN 70,000 - 150,000

Customer Service & Support

2 days ago

E

We are seeking a friendly, attentive, and customer-focused Customer Service Representative to join our restaurant team. The successful candidate will be responsible for ensuring a positive customer experience by attending to enquiries, resolving complaints, taking feedback, and supporting smooth day-to-day customer interactions.

Easy apply

Familyfun Concept LTD

Lagos Full Time NGN 150,000 - 250,000

Customer Service & Support

2 days ago

Familyfun Concept LTD

The Game Arcade Manager is responsible for the overall commercial and operational performance of the arcade. The role requires strong leadership, excellent customer-service skills, financial discipline and hands-on supervision of staff and gaming operations.

Easy apply

Swift Consulting

Lagos Full Time NGN 70,000 - 150,000

Customer Service & Support

3 days ago

S

We are seeking a professional, friendly, and customer-focused Customer Service Officer The successful candidate will be responsible for attending to customer inquiries, resolving complaints, providing information about the company’s products and services, and ensuring a positive customer experience.

Easy apply

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