Customer Service & Support Jobs in Lagos
The customer service and support job market in Lagos currently features 114 available jobs. This suggests a moderate demand for professionals in this field. Job seekers will find opportunities in roles such as Customer Service Representative, Customer Service Officer, and Customer Support Officer, among others. While these jobs are centered in Lagos, some may offer flexible working arrangements, including remote options, depending on the employer and specific job role.
Salary & benefits
Among roles that advertise a salary, typical pay ranges from NGN 150,000 to NGN 250,000 per month. Additionally, senior roles can earn upwards of NGN 250,000. Common benefits often include health insurance, pension plans, and paid leave, contributing to an attractive package for prospective employees.
Skills & experience
The information here reflects customer service and support roles more broadly. A degree is the most common requirement, with HND also accepted. Most roles ask for 2 years of experience, with some requiring 1 year. Additionally, roles are mostly at entry level, providing a great entry point into the job market.
Key responsibilities & tasks
Junior roles typically involve managing customer communications through various channels, resolving basic queries, and maintaining customer records. These responsibilities help ensure a seamless customer experience and support the overall service strategy. Senior roles are responsible for managing customer service teams, developing service strategies, and liaising with management to implement improvements. They also play a crucial role in policy development and resource management to enhance customer satisfaction.
Industries & companies
The top industries actively recruiting include retail, fashion & FMCG, hospitality & hotel, and IT & Telecoms. The customer service sector sees a wide range of opportunities across various industries, indicating a dynamic and diverse job market.
SGMALL
Customer Service & Support
Yesterday
We are looking for a friendly, patient, and customer-focused Customer Service Representative to serve as the first point of contact for customers, respond to enquiries, resolve complaints, and ensure a positive customer experience.
Cakes and Cream
Customer Service & Support
1 week ago
We are looking for a customer-oriented representative. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.
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Anonymous Employer
Customer Service & Support
3 weeks ago
The Client Service Lead is the operational owner of the end-to-end client journey and front desk operations at our company. This role ensures a premium client experience from initial enquiry to post-service follow-up, while leading the front desk team, maintaining operational excellence, ensuring accurate reporting, and driving client satisfact ...
3 weeks ago
We are seeking an experienced CRM Specialist to manage and optimise customer engagement, retention and lifecycle marketing initiatives. The ideal candidate will have strong hands-on experience working with CRM tools and a solid understanding of the sports betting/online gaming industry.
1 month ago
We are seeking a Collection Officer to fill this role
Tres-Azul Integrated Services Limited
Customer Service & Support
1 month ago
We are hiring focused and reliable individuals to join our global gaming operations team. Successful candidates must be disciplined, responsive, and consistent to ensure client satisfaction and be ready to learn and improve daily. We are seeking disciplined and detail-oriented individuals to join our gaming operations team.
1 month ago
Licensed by the Nigerian Securities & Exchange Commission and the Nigerian Stock Exchange, this fully operational investment bank and securities trading firm is looking for a knowledgeable and eloquent client relations officer to oversee our client interactions and service touchpoints. You will serve as our clients’ main advocate, making sure t ...
Anonymous Employer
Customer Service & Support
1 month ago
We are looking for someone with interpersonal skills who is passionate about delivering exceptional customer experiences. The successful candidate will receive on-the-job training and will be responsible for handling customer inquiries, resolving issues, supporting sales activities, and ensuring customers have a positive experience with the com ...
Dunni Essentials
Customer Service & Support
2 months ago
We are looking for a friendly, smart, and customer-focused customer support & store assistant to join our team in Ikeja. The ideal candidate should enjoy interacting with customers, have a positive attitude, and be passionate about delivering excellent service while achieving sales targets.
Today
The Customer Support Specialist will provide timely and effective support to customers, troubleshoot basic issues, handle complaints, and ensure customer concerns are resolved professionally.
Today
The Client Support Officer will assist clients with their enquiries, requests, and concerns while ensuring that they receive timely and professional support.
SGMALL
Customer Service & Support
Today
We are looking for a Customer Relationship Officer to build and maintain strong relationships with customers, understand their needs, and support customer retention and satisfaction.
Today
We are seeking a helpful and reliable Customer Assistant to support customers with enquiries, basic requests, and general assistance while ensuring a welcoming customer experience.
Customer Service & Support
Yesterday
The Customer Service Manager will be responsible for managing client communication and coordinating customer requests from intake through completion, collection, or delivery, ensuring accuracy, professionalism, and timely service at every stage.
Funmak'S Emporium
Customer Service & Support
2 days ago
A Customer Service Representative (CSR) acts as the primary point of contact between an organization and its clients. The core focus of this role is to resolve customer inquiries, enhance brand loyalty, and maximize customer satisfaction
Culate Wears
Customer Service & Support
3 days ago
The candidate will follow up with customers after purchase, call all dormant customers, follow up with delivery and give necessary information and updates to customers, celebrate customers and oitch offers to them.
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