Customer Service & Support Jobs in Lagos
The customer service and support job market in Lagos currently features 108 available jobs. This suggests a moderate demand for professionals in this field. Job seekers will find opportunities in roles such as Customer Service Representative, Customer Service Officer, and Front Desk Officer, among others. While these jobs are centered in Lagos, some may offer flexible working arrangements, including remote options, depending on the employer and specific job role.
Salary & benefits
Among roles that advertise a salary, typical pay ranges from NGN 70,000 to NGN 150,000 per month. Additionally, senior roles can earn upwards of NGN 250,000. Common benefits often include health insurance, pension plans, and paid leave, contributing to an attractive package for prospective employees.
Skills & experience
The information here reflects customer service and support roles more broadly. A OND is the most common requirement, with HND also accepted. Essential soft skills include communication and problem-solving. Most roles ask for 1 year of experience, with some requiring 2 years. Additionally, roles are mostly at entry level, providing a great entry point into the job market.
Key responsibilities & tasks
Junior roles typically involve managing customer communications through various channels, resolving basic queries, and maintaining customer records. These responsibilities help ensure a seamless customer experience and support the overall service strategy. Senior roles are responsible for managing customer service teams, developing service strategies, and liaising with management to implement improvements. They also play a crucial role in policy development and resource management to enhance customer satisfaction.
Industries & companies
The top industries actively recruiting include retail, fashion & FMCG, banking, finance & insurance, and hospitality & hotel. The customer service sector sees a wide range of opportunities across various industries, indicating a dynamic and diverse job market.
Today
We seek to hire a suitable candidate for this role.
Anonymous Employer
Customer Service & Support
Today
The Client Service Lead is the operational owner of the end-to-end client journey and front desk operations at our company. This role ensures a premium client experience from initial enquiry to post-service follow-up, while leading the front desk team, maintaining operational excellence, ensuring accurate reporting, and driving client satisfact ...
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2 days ago
We are seeking an experienced CRM Specialist to manage and optimise customer engagement, retention and lifecycle marketing initiatives. The ideal candidate will have strong hands-on experience working with CRM tools and a solid understanding of the sports betting/online gaming industry.
2 weeks ago
We are seeking a Collection Officer to fill this role
Tres-Azul Integrated Services Limited
Customer Service & Support
2 weeks ago
We are hiring focused and reliable individuals to join our global gaming operations team. Successful candidates must be disciplined, responsive, and consistent to ensure client satisfaction and be ready to learn and improve daily. We are seeking disciplined and detail-oriented individuals to join our gaming operations team.
1 month ago
Licensed by the Nigerian Securities & Exchange Commission and the Nigerian Stock Exchange, this fully operational investment bank and securities trading firm is looking for a knowledgeable and eloquent client relations officer to oversee our client interactions and service touchpoints. You will serve as our clients’ main advocate, making sure t ...
Anonymous Employer
Customer Service & Support
1 month ago
We are looking for someone with interpersonal skills who is passionate about delivering exceptional customer experiences. The successful candidate will receive on-the-job training and will be responsible for handling customer inquiries, resolving issues, supporting sales activities, and ensuring customers have a positive experience with the com ...
Dunni Essentials
Customer Service & Support
1 month ago
We are looking for a friendly, smart, and customer-focused customer support & store assistant to join our team in Ikeja. The ideal candidate should enjoy interacting with customers, have a positive attitude, and be passionate about delivering excellent service while achieving sales targets.
Smart Grace Business Enterprise
Customer Service & Support
Today
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels
Luminate Zone Consulting
Customer Service & Support
Yesterday
Our client is seeking to hire a Import & Customer Service Executive to manage freight quotation requests, provide timely and accurate pricing, support customer enquiries, and coordinate with carriers, agents, and internal teams to ensure a smooth process from quotation to shipment execution.
Yesterday
This role is ideal for someone who understands that hospitality goes beyond simply serving food and drinks. The Waitress will be expected to anticipate guests’ needs, pay close attention to detail, communicate professionally, and provide service with grace and composure.
Gap Financial Technologies Ltd
Customer Service & Support
Yesterday
We are seeking a results-driven Customer Relationship Officer to drive customer acquisition, loan sales, portfolio growth, collections, and customer satisfaction. The ideal candidate will build strong SME client relationships while ensuring quality portfolio management and compliance with credit processes.
Swift Consulting
Customer Service & Support
2 days ago
We are seeking a professional, friendly, and client-focused Customer Relationship Officer to join our client’s IT firm. The successful candidate will be responsible for building and maintaining strong client relationships, addressing client needs and concerns, providing information about the company’s products and services, and ensuring
Estrada International Staffing Solutions
Customer Service & Support
2 days ago
We are seeking a friendly, attentive, and customer-focused Customer Service Representative to join our restaurant team. The successful candidate will be responsible for ensuring a positive customer experience by attending to enquiries, resolving complaints, taking feedback, and supporting smooth day-to-day customer interactions.
Familyfun Concept LTD
Customer Service & Support
2 days ago
The Game Arcade Manager is responsible for the overall commercial and operational performance of the arcade. The role requires strong leadership, excellent customer-service skills, financial discipline and hands-on supervision of staff and gaming operations.
Swift Consulting
Customer Service & Support
3 days ago
We are seeking a professional, friendly, and customer-focused Customer Service Officer The successful candidate will be responsible for attending to customer inquiries, resolving complaints, providing information about the company’s products and services, and ensuring a positive customer experience.
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