Customer Service & Support Jobs in Lagos
Customer Service & Support Jobs in Lagos
The customer service and support job market in Lagos is currently offering a variety of opportunities, with 104 current job vacancies available. There is a steady demand for roles such as Customer Service Representative, Customer Care Representative, and Customer Service Officer, reflecting the essential function of these positions across multiple industries. With a broad range of openings, job seekers can explore different career paths in this dynamic field.
Salary & Benefits
In the customer service and support sector in Lagos, salaries typically fall within the NGN 70,000 - 150,000 band, which is the most common range for these roles. A significant portion of positions also offer salaries in the NGN 150,000 - 250,000 range, providing a variety of options for potential candidates. For those seeking senior roles, salaries can reach up to the NGN 250,000 - 400,000 band. Common benefits in the industry may include health insurance, performance bonuses, and professional development opportunities, although these can vary by employer.
Skills & Experience
A degree is the most common requirement for customer service and support roles in Lagos, with an OND also being widely accepted. Familiarity with Microsoft Office is often expected for effective performance in these roles. Key soft skills sought after by employers include communication, attention to detail, and problem-solving. Most positions require experience at the 1 year level, with a significant number also looking for 2 years experience. Job levels predominantly start from entry level, but there are opportunities for advancement to more senior positions.
Key Responsibilities & Tasks
In customer service and support roles, junior employees commonly handle tasks such as responding to customer queries and addressing customer concerns promptly. They are often involved in maintaining customer satisfaction through effective communication and issue resolution. Senior roles, on the other hand, may involve overseeing larger teams, developing customer service strategies, and ensuring the implementation of company policies to enhance customer experiences. These positions often require a strong understanding of market trends and customer behavior to drive service improvements.
Industries & Companies
The top industries actively recruiting include retail, fashion & FMCG (21% of listings), hospitality & hotel (17%), and healthcare (10%). Companies such as R & R, E-direct, and HDT Nigeria Limited are notably hiring for customer service and support roles. The data suggests a diverse distribution of opportunities across various industries, with a few prominent employers leading the recruitment efforts.
Digital Health Innovations Ltd
Customer Service & Support
Yesterday
Digital Health Innovation is hiring a Field Operator to support the rollout of its digital health platform, sign up and manage partner laboratories. This is an entry-level opportunity; full training will be provided. The candidate will visit laboratories, support staff in using the platform, and ensure accurate digitisation of medical test result
1 week ago
To support the day-to-day operations of the Bank’s electronic business channels and related services by monitoring transactions, resolving service issues, supporting channel performance, and ensuring efficient customer service delivery in line with operational standards and regulatory requirements.
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2 weeks ago
We are seeking a highly professional and polished luxury client advisor to represent our prestigious international fashion brand in Lagos. The successful candidate will deliver exceptional, personalized, and concierge-level service to high-net-worth clients, consistently upholding the brand’s standards of excellence, exclusivity, and sophistica ...
Vin Logistic Service
Customer Service & Support
2 weeks ago
We are seeking an experienced female customer service officer who will act as the first point of contact for customers while taking ownership of client relationships and service delivery. This role requires more than traditional customer service. We are looking for someone with a partnership mindset, someone who treats the business with the sa ...
Cakes and Cream
Customer Service & Support
4 weeks ago
We are looking for a customer-oriented representative. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.
Tres-Azul Integrated Services Limited
Customer Service & Support
1 month ago
We are hiring focused and reliable individuals to join our global gaming operations team. Successful candidates must be disciplined, responsive, and consistent to ensure Client satisfaction and Be Ready to learn and improve daily. We are seeking disciplined and detail-oriented individuals to join our gaming operations team. This role involves e ...
Yousheng Group
Customer Service & Support
1 month ago
We are seeking a female customer service representative. The customer service representative will be responsible for engaging with company users through outbound phone calls, providing support, gathering feedback, and ensuring user retention. The ideal candidate must have excellent communication skills, a positive attitude, and the ability to m ...
Customer Service & Support
2 months ago
MSport is an international online betting platform that is currently operating in Nigeria and Ghana. With the sustained growth of MSport, we are looking for an experienced customer service representative who is good at handling Chats, E-mails, Calls, and Social Media inquiries and complaints and always paying attention to the Customers and unde ...
Bespoke by Design
Customer Service & Support
2 months ago
We are seeking a showroom customer relations specialist to join our team. Be the face of Nigeria's tech-driven premium window treatments brand. Blend design flair with sales savvy - turn walk-ins into loyal clients through curated consultations. You'll visualize dream spaces, not push products.
Whip-Smart Service Providers Limited
Customer Service & Support
Today
We are seeking a skilled and customer-focused Spa/Wellness Therapist to provide a range of therapeutic and beauty treatments to clients. The ideal candidate will ensure a relaxing and professional experience while promoting wellness services and maintaining high hygiene standards.
NJZC International Construction
Customer Service & Support
Today
We are looking to hire an Exhibition Hall Guide to join our team
Financial Forensic Studies and Diagnostics
Customer Service & Support
2 days ago
We are seeking a proactive and results-driven Student Recruitment & Admissions Officer to support prospective students throughout their study abroad journey, from initial enquiry to enrolment.
Yemsays Properties and Investments Limited
Customer Service & Support
3 days ago
This is for a Lagos-based premium real estate development company delivering distinctive residential projects across the city's high-demand corridors. As they scale flagship developments and expand their network of partner realtors, they are building a customer experience and community engagement function to match the quality of their properties.
R & R
Customer Service & Support
3 days ago
We are hiring a responsible, experienced, and responsive Customer Service Representative who will handle inquires, complaints, and customer requests.
Womata E-Shop Limited
Customer Service & Support
3 days ago
We are seeking a highly motivated customer service representative to join our team in Lagos. The successful candidate will act as the primary liaison between the company and its customers, delivering accurate information, resolving issues, and ensuring every interaction reflects our values of empathy, respect, and accountability.
R & R
Customer Service & Support
3 days ago
We are seeking and responsible and responsive Customer Service representative in our prestigious store, that will attend to walk-in customers and respond to inquiries professionally
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