Customer Service & Support Jobs in Lagos

The Customer Service Executive (CSE) serves as the first point of contact between the organisation and its clients or customers. The role involves providing accurate information, resolving inquiries, and ensuring a positive customer experience through professional communication and efficient problem-solving.

We are seeking an experienced and empathetic Customer Support Manager to lead our support team, optimize customer experience, and develop scalable processes for resolving issues efficiently. This role will ensure our users feel heard, supported, and satisfied—across phone, WhatsApp, email, and platform chat.

A Customer Service Representative serves as the primary point of contact between the company and its customers. The role involves handling inquiries, resolving complaints, processing orders, and providing accurate information about products or services. The CSR ensures customer satisfaction and maintains a positive company image.

The Social Media Manager/Digital Officer on a 6 months contract that will manage the supermarket’s digital presence, oversee content for in-mall display screens, train support staff, and deploy innovative strategies to boost visibility, engagement, and business growth.

The Front Desk Manager at Mods Salon is responsible for overseeing the daily operations of the reception and customer service functions. This role ensures that every client receives a warm, professional, and memorable experience from the moment they make an inquiry to the completion of their service.

The Customer Service Representative is responsible for providing exceptional support to customers by responding to inquiries, resolving issues, and offering product or service information. This role serves as the primary point of contact between the company and its clients, ensuring a positive customer experience.

The Call Center & Sales Support Supervisor will oversee both outbound sales operations and after-sales customer support. This role aims to drive revenue growth through efficient lead conversion, customer engagement, and strong coordination between the sales, marketing, and service teams.

The customer success associate plays a critical role in ensuring that every parent and student who engages with Tuteria has a seamless, delightful, and impactful learning experience. He/She will serve as the primary point of contact for clients, managing onboarding, ensuring client satisfaction throughout the learning journey, monitoring studen ...

We’re looking for a proactive, organized, and people-focused Customer Service Agent to join our growing retail team. The ideal candidate will handle customer inquiries and complaints, manage online and phone orders, and coordinate deliveries within Lagos and across Nigeria.

As a Customer Support Representative, you will be part of a team that helps resolve customer, rider, and vendor issues over multiple channels. You will be responsible for providing exceptional customer service and resolving enquiries and issues related to Chowdeck deliveries. You will act as the main point of contact for our customers, ensuring ...

We are seeking a professional and proactive customer service representative to manage client communications, resolve issues efficiently, and ensure customer satisfaction at all times.

As a Secretary at QELIFOX Unatarmit Service, you will be responsible for providing administrative support and ensuring smooth office operations.

We are seeking a highly motivated and results-driven Relationship Officer to join our team. This role is pivotal in driving revenue generation, managing client accounts, and identifying opportunities for business growth and expansion.

As the Call Center Officer, you are responsible for overseeing the call centre operations. Your focus will be on verifying customer information, coordinating with cross-functional teams, and achieving a 25% conversion rate of potential clients

A real estate company at Sangotedo in Lagos is seeking a skilled and customer-focused Customer Care Representative to deliver exceptional service, resolve complex inquiries, and build strong relationships that foster customer loyalty and retention.

Our client, a reputable and growing transport and logistics company with operations spanning mass transit, moving & relocation, and last-mile logistics services, is seeking a courteous and efficient Customer Service Representative to handle client inquiries, resolve issues, and ensure customer satisfaction.