Customer Service & Support Jobs in Lagos

We seek an experienced and highly organized Fleet Supervisor to oversee the availability, deployment, and performance of the third-party riders, drivers, and supporting our delivery operations. The ideal candidate is a strong team leader with sound operational judgement and the ability to maintain a reliable delivery-partner network.

We are seeking a proactive, sales-driven Customer Service & Sales Lead to supervise the CSR team, convert enquiries into sales and drive customer retention and catering sales.

We seek an experienced and highly organized Order Management Supervisor to lead the team responsible for coordinating last-mile delivery orders placed on our platform. The ideal candidate is a strong team leader with sound operational judgement, excellent problem-solving skills, and the ability to ensure accurate order processing, timely assignment

We seek a detail-oriented and dependable Order Management Officer to coordinate last-mile delivery orders placed on our platform. The ideal candidate is organized, digitally proficient, and capable of monitoring orders from placement to successful completion while ensuring accurate system updates, timely assignments, and prompt resolution

We seek a proactive and detail-oriented Fleet Officer to coordinate the availability and efficient utilization of third-party riders, drivers, and vehicles supporting our delivery operations. The ideal candidate is highly organized, operationally responsive, and capable of maintaining accurate fleet records, and coordinating delivery partners.

This is not a remote position. My Haire Concierge is looking for a digitally savvy, commercially minded Digital Concierge to manage our digital client experience, from online enquiry to payment, booking, follow-up and repeat business. Full-time and on-site at our studio in Lekki, Lagos.

My Haire Concierge is looking for a warm, polished and highly organised Studio Concierge to join our team in Lekki, Lagos. This full-time, on-site role owns the physical client journey and day-to-day studio experience, ensuring every client is welcomed, attended to and guided through their visit seamlessly.

We are looking for Cold Calling Representatives to join our team. Your main responsibility will be to speak with leads over the phone, engage them in conversation, ask the required questions, and prequalify interested leads based on the provided criteria. We will provide the necessary training, script, and guidance to help you perform the role ...

We are seeking an experienced and commercially minded Head, Trust Services to lead our Trust Services function and play a key role in building the next phase of the business. This is a senior leadership role combining business development, trust administration, client advisory, technical oversight, regulatory discipline and team leadership.

A dedicated professional responsible for assisting customers, resolving inquiries and ensuring a smooth and positive service experience. The role focuses on communication, problem solving and maintaining customer satisfaction while representing the company with professionalism and courtesy.

The Customer Service Representative (CSR) serves as the primary point of contact between the company and its customers. The role involves handling inquiries, resolving complaints, processing orders, and ensuring a positive customer experience at all times. The ideal candidate is friendly, patient, solution-oriented, and able to communicate clearly

Dedicated and personable Customer Service Representative with experience assisting clients, resolving inquiries, and ensuring customer satisfaction. Skilled in problem-solving, communication, and building positive customer relationships. Committed to delivering high-quality support and enhancing the overall customer experience.

As a Customer Success & Implementation Specialist, you will own the customer onboarding and activation process end-to-end. Your goal is to ensure every customer transitions smoothly from setup to active usage, reducing time-to-value and driving long-term success.

We are hiring a Customer Service Specialist

This is an exciting opportunity for someone who enjoys interacting with customers, learning new things, working online, and finding creative ways to turn enquiries into sales. You'll be the bridge between our customers and our online store—making sure customers get quick responses, orders are properly handled, and the online channel continues t ...

We are seeking a professional, friendly, and customer-focused Customer Service Officer to join our client’s IT firm. The successful candidate will handle customer inquiries, resolve complaints, provide information about the company’s products and services, and ensure a positive customer experience.