Customer Service & Support Jobs in Lagos
The customer service and support job market in Lagos currently features 108 available jobs. This suggests a moderate demand for professionals in this field. Job seekers will find opportunities in roles such as Customer Service Representative, Customer Service Officer, and Front Desk Officer, among others. While these jobs are centered in Lagos, some may offer flexible working arrangements, including remote options, depending on the employer and specific job role.
Salary & benefits
Among roles that advertise a salary, typical pay ranges from NGN 70,000 to NGN 150,000 per month. Additionally, senior roles can earn upwards of NGN 250,000. Common benefits often include health insurance, pension plans, and paid leave, contributing to an attractive package for prospective employees.
Skills & experience
The information here reflects customer service and support roles more broadly. A OND is the most common requirement, with HND also accepted. Essential soft skills include communication and problem-solving. Most roles ask for 1 year of experience, with some requiring 2 years. Additionally, roles are mostly at entry level, providing a great entry point into the job market.
Key responsibilities & tasks
Junior roles typically involve managing customer communications through various channels, resolving basic queries, and maintaining customer records. These responsibilities help ensure a seamless customer experience and support the overall service strategy. Senior roles are responsible for managing customer service teams, developing service strategies, and liaising with management to implement improvements. They also play a crucial role in policy development and resource management to enhance customer satisfaction.
Industries & companies
The top industries actively recruiting include retail, fashion & FMCG, banking, finance & insurance, and hospitality & hotel. The customer service sector sees a wide range of opportunities across various industries, indicating a dynamic and diverse job market.
Thronos Alliance
Customer Service & Support
1 month ago
The IT Support/Systems Officer will provide technical support and ensure the reliability, security, and effective operation of the organization's IT infrastructure, systems and user technology environment.
Mountain Investment & Securities Ltd
Customer Service & Support
1 month ago
The customer service officer serves as the primary point of contact for clients, providing timely and professional assistance in all areas of stockbroking and investment services. The role is responsible for ensuring client satisfaction through efficient handling of account inquiries, trade-related requests, documentation, and issue resolution ...
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Caramella Signatures
Customer Service & Support
1 month ago
We are seeking to hire a Customer Experience Associate to join our team.
Tri-A service
Customer Service & Support
1 month ago
We are seeking to hire a Customer Service Officer to join our team.
1 month ago
We are seeking a highly experienced licensed customs broker with strong hands-on knowledge of Nigerian customs procedures and cargo-clearance operations. Someone who can independently manage customs documentation, entries, duty assessments, examinations, and cargo clearance while maintaining effective relationships with customs and stakeholders.
1 month ago
We are seeking a responsible and experienced Customer Service Officer to manage our Client communications and provide accurate information while ensuring good customer relationship.
Laiedon Innovations
Customer Service & Support
1 month ago
We are looking to hire a Customer Service Representative on behalf of our client in the sports betting industry to support users on their sports betting platform. The role involves handling customer inquiries, resolving betting and payment issues, and ensuring a compliant and responsible gaming experience in line with Nigerian regulations.
CoreHR Consulting
Customer Service & Support
1 month ago
We are looking for a Visa and Ticketing Officer to join a growing operations team. The role covers end to end visa application processing, airline ticketing and reservations, and client documentation support for a high volume leisure and corporate client base.
1 month ago
We are seeking to hire for the role of Cashier for our restaurant
Jorvit School LTD
Customer Service & Support
1 month ago
We are looking for a friendly, professional, and customer-focused Customer Service Representative to join our team. The ideal candidate will handle customer inquiries, resolve complaints, provide accurate information about products and services, and ensure an excellent customer experience.
Talking-Bole Nigeria limited
Customer Service & Support
1 month ago
Attend to clients inquiries physically and across all social media platforms. Basic knowledge on content creation.
1 month ago
Our client is seeking a female professional and customer-focused front desk officer to manage customer interactions, handle laundry operations at the front office, and ensure excellent delivery.
R & R
Customer Service & Support
1 month ago
We are seeking a dedicated, professional and experienced Customer Service Representative in our prestigious store, who will, welcome and attend to customers in a warm and professional manner.
D’xplorer Cakes and Catering Services Ltd
Customer Service & Support
1 month ago
The Customer Service Representative will serve as the first point of contact for customers, ensuring they receive excellent service from inquiry to delivery. The CSR will handle orders, respond to questions, resolve complaints, and maintain positive customer relationships to enhance the company’s reputation.
Mayristics Enterprise
Customer Service & Support
1 month ago
Mayristics Enterprise needs a competent person who is ready to care for customers me needs.
Diamonds and Pearls Travels
Customer Service & Support
1 month ago
We are looking for a Travel and Tour Consultant with great enthusiasm for travel. You will be responsible for promoting and booking traveling arrangements which may include flight, hotel accommodation, tours, and visa applications for clients (individuals, families, groups, or businesses)
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