Customer Service Representative
Easy apply
New
Immediate Start
Job summary
We are looking for an enthusiastic Customer Service Intern to join our team and serve as the first point of contact for students, parents, and partners. The ideal corps member should have at least one year of customer service or client-facing experience, excellent communication skills, and a passion for helping people.
Min Qualification:
HND
Experience Level:
Entry level
Experience Length:
2 years
Working Hours:
Rotating Schedule
Job descriptions & requirements
Responsibilities:
- Attend to customer inquiries via phone, email, live chat, and social media channels.
- Maintain accurate records of customer interactions, transactions, and feedback.
- Follow up with clients to ensure satisfaction and issue resolution.
- Support student onboarding, registration, and learning platform navigation.
- Escalate unresolved complaints or technical issues to relevant departments.
- Assist in preparing FAQs, help guides, and support documentation.
- Monitor and report recurring issues or feedback trends to improve service quality.
Requirements:
- 2 years of experience
- Minimum of HND
- Good communication skills
Customer Service
Data Entry
Student Onboarding
Report Drafting
Customer Support
Important safety tips
- Do not make any payment without confirming with the Jobberman Customer Support Team.
- If you think this advert is not genuine, please report it via the Report Job link below.
