Customer Service & Support Jobs in Lagos
The customer service and support job market in Lagos currently features 108 available jobs. This suggests a moderate demand for professionals in this field. Job seekers will find opportunities in roles such as Customer Service Representative, Customer Service Officer, and Front Desk Officer, among others. While these jobs are centered in Lagos, some may offer flexible working arrangements, including remote options, depending on the employer and specific job role.
Salary & benefits
Among roles that advertise a salary, typical pay ranges from NGN 70,000 to NGN 150,000 per month. Additionally, senior roles can earn upwards of NGN 250,000. Common benefits often include health insurance, pension plans, and paid leave, contributing to an attractive package for prospective employees.
Skills & experience
The information here reflects customer service and support roles more broadly. A OND is the most common requirement, with HND also accepted. Essential soft skills include communication and problem-solving. Most roles ask for 1 year of experience, with some requiring 2 years. Additionally, roles are mostly at entry level, providing a great entry point into the job market.
Key responsibilities & tasks
Junior roles typically involve managing customer communications through various channels, resolving basic queries, and maintaining customer records. These responsibilities help ensure a seamless customer experience and support the overall service strategy. Senior roles are responsible for managing customer service teams, developing service strategies, and liaising with management to implement improvements. They also play a crucial role in policy development and resource management to enhance customer satisfaction.
Industries & companies
The top industries actively recruiting include retail, fashion & FMCG, banking, finance & insurance, and hospitality & hotel. The customer service sector sees a wide range of opportunities across various industries, indicating a dynamic and diverse job market.
D’xplorer Cakes and Catering Services Ltd
Customer Service & Support
3 days ago
The Customer Service Representative attends to customers, handles enquiries, processes orders, resolves complaints, and provides accurate product information. The role ensures excellent customer service through prompt communication, accurate transactions, and effective issue resolution. The representative maintains positive customer relationships.
Synergy Nigeria Ltd
Customer Service & Support
4 days ago
We are seeking a results-driven Marketing Manager to develop and implement marketing strategies that increase brand awareness, attract customers, and drive business growth. The ideal candidate will manage campaigns, conduct market research, oversee promotional activities, strengthen customer engagement, and monitor marketing performance.
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Swift Consulting
Customer Service & Support
4 days ago
We are seeking a Customer Support Officer who will serve as a key point of contact between the company and its customers, ensuring that enquiries, complaints, and service-related issues are handled promptly and professionally.
Jobs at E-direct - Company Review & Salary - Working at E-direct Careers & Employment
Customer Service & Support
4 days ago
The Housekeeper is responsible for maintaining the cleanliness, hygiene, and overall appearance of guest rooms and other assigned areas of the hotel.
1 week ago
We are seeking to hire a Sales Representative to join our team.
The Crestlite Limited
Customer Service & Support
1 week ago
We are seeking to hire a Personal Assistant to join our team.
Stretch-it Concepts Limited
Customer Service & Support
1 week ago
Our client who is a premium Luxury Shortlet & Serviced Apartment in Magodo, Lagos, is seeking an experienced and digitally savvy Shortlet Operations & Digital Marketing Officer to manage its online presence, property visibility, bookings and promotional activities.
O.Peenice Adio Global Enterprise
Customer Service & Support
1 week ago
A Customer Service Representative interacts with customers to handle inquiries, resolve complaints, provide product or service information, and ensure customer satisfaction. They serve as the link between the organization and its customers.
Brain and Braces Limited
Customer Service & Support
1 week ago
We need a very thorough and experienced people manager who can manage the salon floor perfectly, ensure customer satisfaction and keep high salon standard
1 week ago
A Warehouse keeper manages inventory and oversees all operations in a storeroom or warehouse. They are responsible for tracking stock levels, receiving and shelving deliveries, preparing outgoing shipments, and ensuring the physical workspace remains safe, clean, and highly organized.
12inch baguette limited
Customer Service & Support
1 week ago
We are looking for a responsible and customer-focused Digital Order Coordinator to manage online food orders and communicate with customers through our website, WhatsApp and third party delivery platforms.
Losode Nigeria Limited
Customer Service & Support
1 week ago
We are seeking to hire an Executive Assistant to join our team. As the Executive Assistant to the CEO at Losode, you will play a critical role in ensuring that the expected executive supports are achieved, business operates with clarity, discipline, and consistent execution. This is a high-impact role that combines executive support with operat ...
Trionlife wellness international
Customer Service & Support
1 week ago
The Sales Representative is responsible for attending to all assigned customer inquiries and leads, following them up via calls, WhatsApp, and messages, and converting them into paying customers.
BMValues Integrated Services Ltd
Customer Service & Support
1 week ago
We are seeking to hire a Customer Service Representative to join our team.
Peachy Talent Solutions
Customer Service & Support
1 week ago
Customer Service Manager
iLotBet
Customer Service & Support
1 week ago
iLOTBET is seeking a proactive and customer-focused Customer Service Representative to join our dynamic team. The ideal candidate will be responsible for delivering excellent customer support while ensuring a seamless experience for our users across multiple communication channels. This is a full time-onsite role.
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