Customer Service & Support Jobs in Lagos
The customer service and support job market in Lagos currently features 109 available jobs. This suggests a moderate demand for professionals in this field. Job seekers will find opportunities in roles such as Customer Service Representative, Customer Service Officer, and Sales Representative, among others. While these jobs are centered in Lagos, some may offer flexible working arrangements, including remote options, depending on the employer and specific job role.
Salary & benefits
Among roles that advertise a salary, typical pay ranges from NGN 70,000 to NGN 150,000 per month. Additionally, senior roles can earn upwards of NGN 250,000. Common benefits often include health insurance, pension plans, and paid leave, contributing to an attractive package for prospective employees.
Skills & experience
The information here reflects customer service and support roles more broadly. A degree is the most common requirement, with HND also accepted. Essential soft skills include communication and attention to detail. Most roles ask for 1 year of experience, with some requiring 2 years. Additionally, roles are mostly at entry level, providing a great entry point into the job market.
Key responsibilities & tasks
Junior roles typically involve managing customer communications through various channels, resolving basic queries, and maintaining customer records. These responsibilities help ensure a seamless customer experience and support the overall service strategy. Senior roles are responsible for managing customer service teams, developing service strategies, and liaising with management to implement improvements. They also play a crucial role in policy development and resource management to enhance customer satisfaction.
Industries & companies
The top industries actively recruiting include retail, fashion & FMCG, recruitment, and hospitality & hotel. The customer service sector sees a wide range of opportunities across various industries, indicating a dynamic and diverse job market.
Super Global Consulting
Customer Service & Support
3 weeks ago
The Client Support Officer will assist clients with their enquiries, requests, and concerns while ensuring that they receive timely and professional support.
Super Global Consulting
Customer Service & Support
3 weeks ago
We are looking for a Customer Relationship Officer to build and maintain strong relationships with customers, understand their needs, and support customer retention and satisfaction.
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Super Global Consulting
Customer Service & Support
3 weeks ago
We are seeking a helpful and reliable Customer Assistant to support customers with enquiries, basic requests, and general assistance while ensuring a welcoming customer experience.
Customer Service & Support
3 weeks ago
The Customer Service Manager will be responsible for managing client communication and coordinating customer requests from intake through completion, collection, or delivery, ensuring accuracy, professionalism, and timely service at every stage.
Funmak'S Emporium
Customer Service & Support
3 weeks ago
A Customer Service Representative (CSR) acts as the primary point of contact between an organization and its clients. The core focus of this role is to resolve customer inquiries, enhance brand loyalty, and maximize customer satisfaction
Culate Wears
Customer Service & Support
3 weeks ago
The candidate will follow up with customers after purchase, call all dormant customers, follow up with delivery and give necessary information and updates to customers, celebrate customers and oitch offers to them.
Purplestone Online Shop
Customer Service & Support
3 weeks ago
An established E-Commerce Company is seeking a proactive, customer-focused and digitally savvy individual to join our team as a Customer Care & Email Marketing Officer.
Philinnovation
Customer Service & Support
4 weeks ago
A sales representative acts as the primary link between a business and its customers, focusing on generating revenue, acquiring new clients, and maintaining customer satisfaction. While the day-to-day routine varies by industry, the core duties span the entire sales lifecycle
Yemduk Properties Management
Customer Service & Support
4 weeks ago
We are hiring a customer service representative to manage customer queries and complaints.
Paxo Pharmaceautical Limited
Customer Service & Support
4 weeks ago
The Customer Service representative will assist customers by responding to inquiries, resolving issues, and providing accurate information about products and services.
Bridgemead Advisory
Customer Service & Support
4 weeks ago
Bridgemead Advisory is seeking an organized, proactive, and detail-oriented Business Support Officer to provide day-to-day administrative, operational, and coordination support across the firm. The successful candidate will work closely with the Business & Operations Manager to ensure smooth daily operations and administration.
Yemsays Properties and Investments Limited
Customer Service & Support
4 weeks ago
Yemsays Properties is looking for a professional, customer-focused, and highly organised Customer Care Personnel to join our growing team. The successful candidate will provide excellent customer service, respond to enquiries, follow up with prospects and clients, resolve complaints, and ensure a smooth, professional customer experience through ...
Customer Service & Support
1 month ago
FMR Agency is recruiting a proactive, customer-focused, and commercially minded Customer Service Representative to support the sales and customer experience operations of our client.
Dewll InTernational Logistics Ltd
Customer Service & Support
1 month ago
We are looking for an experienced Export Freight Forwarding Officer to manage export shipments from Nigeria. The role involves booking, export documentation, customs coordination, shipping arrangements, shipment tracking and communication with clients, shipping lines and clearing agents
R & R
Customer Service & Support
1 month ago
We are hiring a responsible, dedicated and professional Customer services representative in our reputable company, who will attend to customers’ inquiries and requests.
Africa Delivery Technologies Limited (Kwik)
Customer Service & Support
1 month ago
The ideal candidate is organized, digitally proficient, and experienced in inventory handling, picking, packing, order processing, dispatch coordination, and operational reporting. You should be able to work efficiently in a fast-paced environment while maintaining high standards of accuracy, product care, and service delivery
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