Customer Service Associate
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New
Job summary
The Customer Service representative will assist customers by responding to inquiries, resolving issues, and providing accurate information about products and services.
Min Qualification:
HND
Experience Level:
Entry level
Experience Length:
1 year
Language Requirement:
English
Working Hours:
Full Time - 8 to 5
Applicant Location:
Nigeria
Job descriptions & requirements
Responsibilities:
- Responding promptly to customer inquiries, converting them to sales.
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Acknowledging and resolving customer issues in a timely and professional manner.
- Identify opportunities to enhance customer satisfaction and loyalty.
- Ensure customer satisfaction and provide professional customer support
- Make Inbound and Outbound calls.
Requirements:
- Strong communication skills
- Patience
- Ability to deliver a positive customer experience at all times.
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