Customer Experience/Relationship Officer
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Job summary
The candidate will follow up with customers after purchase, call all dormant customers, follow up with delivery and give necessary information and updates to customers, celebrate customers and oitch offers to them.
Min Qualification:
HND
Experience Level:
Entry level
Experience Length:
1 year
Language Requirement:
English
Working Hours:
Full Time - 8 to 5
Applicant Location:
Lagos, Nigeria
Job descriptions & requirements
Responsibilities:
- Handle inquiries
- Resolve complaints
- Relay feedback
- Nurture customer relationships
- Track Data
- Turn everyday interactions into opportunities to strengthen brand trust and retention
Requirements:
- HND
- 1 year experience
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