Customer Service & Support Jobs in Lagos
The customer service and support job market in Lagos currently features 104 available jobs. This suggests a moderate demand for professionals in this field. Job seekers will find opportunities in roles such as Customer Service Representative, Customer Service Officer, and Sales Representative, among others. While these jobs are centered in Lagos, some may offer flexible working arrangements, including remote options, depending on the employer and specific job role.
Salary & benefits
Among roles that advertise a salary, typical pay ranges from NGN 70,000 to NGN 150,000 per month. Additionally, senior roles can earn upwards of NGN 250,000. Common benefits often include health insurance, pension plans, and paid leave, contributing to an attractive package for prospective employees.
Skills & experience
The information here reflects customer service and support roles more broadly. A HND is the most common requirement, with OND also accepted. Essential soft skills include communication and problem-solving. Most roles ask for 1 year of experience, with some requiring 2 years. Additionally, roles are mostly at entry level, providing a great entry point into the job market.
Key responsibilities & tasks
Junior roles typically involve managing customer communications through various channels, resolving basic queries, and maintaining customer records. These responsibilities help ensure a seamless customer experience and support the overall service strategy. Senior roles are responsible for managing customer service teams, developing service strategies, and liaising with management to implement improvements. They also play a crucial role in policy development and resource management to enhance customer satisfaction.
Industries & companies
The top industries actively recruiting include retail, fashion & FMCG, hospitality & hotel, and IT & Telecoms. Specific employers like E-direct are also actively hiring. The customer service sector sees a wide range of opportunities across various industries, indicating a dynamic and diverse job market.
Kenex Konsults International
Customer Service & Support
1 month ago
We are seeking a customer-focused, and professional Client Relations Officer to manage client interactions and ensure an exceptional customer experience within our beauty studio.
Pistachio Foods Limited
Customer Service & Support
1 month ago
The Restaurant Supervisor is responsible for overseeing the day-to-day operations of the restaurant to ensure exceptional customer service, efficient service delivery, and compliance with company standards. The role involves supervising front-of-house staff, coordinating service activities, resolving guest concerns, maintaining cleanliness and food
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Customer Service & Support
1 month ago
We are seeking a highly professional and customer-focused Customer Service Representative who will be responsible for delivering exceptional customer experiences across all communication channels.
R & R
Customer Service & Support
1 month ago
We are hiring a responsible and reliable customer service representative that will attend to walk-in and online customers professionally
Smart Grace Business Enterprise
Customer Service & Support
1 month ago
We are looking to hire a Customers Service Representative to manage customer queries and complaints. You will also be asked to process orders and modifications and escalate complaints across a number of communication channels. To do well in this role, you need to be able to remain calm when customers are frustrated and have experience working w ...
Smart Grace Business Enterprise
Customer Service & Support
1 month ago
We are looking to hire a Front Desk Officer to assist with checking guests in and out of our establishment. The front desk agent will assist guests with enquiries, problems, and complaints.
Yeson Management Co. Ltd
Customer Service & Support
1 month ago
We are a technologically advanced and strong Chinese tissue manufacturing company and are now recruiting several Chinese translators who are fluent in Chinese and Nigerian English.
Lead Enterprise Support Company
Customer Service & Support
1 month ago
A reputable HMO company located at Alausa Lagos is seeking a proactive, customer-focused, and highly professional Call Center Agent to join its Client Service team. The ideal candidate will be responsible for handling inbound and outbound customer interactions, resolving enquiries, and coordinating healthcare service requests.
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