Customer Service & Support Jobs in Lagos
The customer service and support job market in Lagos currently features 108 available jobs. This suggests a moderate demand for professionals in this field. Job seekers will find opportunities in roles such as Customer Service Representative, Customer Service Officer, and Front Desk Officer, among others. While these jobs are centered in Lagos, some may offer flexible working arrangements, including remote options, depending on the employer and specific job role.
Salary & benefits
Among roles that advertise a salary, typical pay ranges from NGN 70,000 to NGN 150,000 per month. Additionally, senior roles can earn upwards of NGN 250,000. Common benefits often include health insurance, pension plans, and paid leave, contributing to an attractive package for prospective employees.
Skills & experience
The information here reflects customer service and support roles more broadly. A OND is the most common requirement, with HND also accepted. Essential soft skills include communication and problem-solving. Most roles ask for 1 year of experience, with some requiring 2 years. Additionally, roles are mostly at entry level, providing a great entry point into the job market.
Key responsibilities & tasks
Junior roles typically involve managing customer communications through various channels, resolving basic queries, and maintaining customer records. These responsibilities help ensure a seamless customer experience and support the overall service strategy. Senior roles are responsible for managing customer service teams, developing service strategies, and liaising with management to implement improvements. They also play a crucial role in policy development and resource management to enhance customer satisfaction.
Industries & companies
The top industries actively recruiting include retail, fashion & FMCG, banking, finance & insurance, and hospitality & hotel. The customer service sector sees a wide range of opportunities across various industries, indicating a dynamic and diverse job market.
Swift Educational Consult
Customer Service & Support
1 month ago
We are seeking a Sales Customer Service Representative who will be responsible for managing customer interactions, converting inquiries into confirmed orders, and ensuring a seamless and delightful customer experience that aligns with our brand standards.
GEAR AUTOS LIMITED
Customer Service & Support
1 month ago
The Customer Service Representative is the first point of contact for customers. The main goal is to provide friendly, fast, and effective support that resolves issues and builds customer loyalty. You’ll handle inquiries via phone, email, chat, and social media while representing the company brand.
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1 month ago
As a Customer Support officer, he/she is responsible for providing excellent customer support by handling inquiries, resolving complaints, and ensuring a positive customer experience.
E-mmerx World Limited
Customer Service & Support
1 month ago
We re looking for a friendly, confident, and customer-focused Customer Service Officer to be the first point of contact for our customers and visitors. In this role, you will manage customer enquiries across multiple channels, handle inbound and outbound calls, provide front desk support
African Import Export Solutions
Customer Service & Support
1 month ago
The Telesales Representative is responsible for generating sales through outbound and inbound calls, maintaining customer relationships, and achieving sales targets by promoting the company’s products and services.
Asnas Atlantic Services Limited
Customer Service & Support
1 month ago
We are looking for a customer-oriented service representative. What does a Customer Service Representative do? A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
Whip-Smart Service Providers Limited
Customer Service & Support
1 month ago
We are looking for a proactive, detail-oriented, and customer-focused Customer Service & Sales Support Officer to manage customer interactions, process orders, and support daily sales operations. The ideal candidate should have experience handling online sales via WhatsApp and Telegram, be highly organized, and be comfortable working independently
Customer Service & Support
1 month ago
Our client is seeking a professional, customer-focused, and enthusiastic Customer Service Officer to join their team in Lekki, Lagos. The ideal candidate will be responsible for providing excellent customer support, responding to client inquiries, resolving customer concerns, and ensuring a positive customer experience.
Pruvia Integrated Limited
Customer Service & Support
1 month ago
We are seeking a customer-focused and proactive Customer Service Executive to join our team. The ideal candidate will be responsible for managing customer inquiries, resolving complaints, and ensuring a positive experience across all touchpoints.
1 month ago
Are you a passionate leader with experience in the beauty, wellness, spa, salon, or hospitality industry? We are looking for a smart, proactive, and results-oriented Brand Store Manager to lead daily operations, inspire a high-performing team, deliver exceptional customer experiences, and drive business growth. This role is ideal for someone wh ...
SabiRecruit
Customer Service & Support
1 month ago
We are looking for a reliable IT System & Maintenance Officer to support the organization's technology infrastructure. The successful candidate will be responsible for server management, hardware setup, troubleshooting, and ensuring smooth day-to-day IT operations.
Zinflex Consulting
Customer Service & Support
1 month ago
We are seeking to hire a Customer Service Representative to join our team.
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