Recovery Collector
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Job summary
We are seeking motivated and detail-oriented Recovery Collectors to join our team. The role involves engaging customers professionally, managing repayment follow-ups, and ensuring accurate documentation.
Min Qualification:
High School (S.S.C.E)
Experience Level:
Entry level
Experience Length:
No Experience/Less than 1 year
Working Hours:
Full Time
Job descriptions & requirements
Responsibilities:
- Conduct repayment follow-ups with clients through approved communication channels.
- Maintain accurate and updated records of customer interactions.
- Adhere to company policies on repayment and customer engagement.
- Provide timely reports to the team lead.
- Support overall recovery targets.
Requirements:
- SSCE, ND, HND, or BSc.
- 0–2 years relevant experience (experience in collections is an advantage).Must be computer literate.Strong communication and interpersonal skills.
Career Growth
- High-performing staff may be considered for promotion to Team Lead after the first performance review.
Location: Alade Market, Ikeja, Lagos
Work Schedule: Monday – Saturday
Renumeration: NGN 80,000 monthly
Call center
customer service
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