Customer Service Representative
Easy apply
Job summary
We are seeking to hire a Customer Service Representative to handle inquiries via email, chat, and social media. You’ll be responsible for resolving issues, providing product information, and supporting customers across online platforms.
Min Qualification:
OND
Experience Level:
Entry level
Experience Length:
1 year
Working Hours:
Full Time
Job descriptions & requirements
Responsibilities:
- Attend to customer inquiries and complaints online.
- Recommend suitable products/services.
- Escalate complex issues as needed
- Meet quality and performance targets
Requirements:
- Bachelor's degree in any field
- Minimum of 1–2 years of experience in customer service (telecom experience is a plus)
- Strong written and verbal communication
- Must reside in Sangotedo/Ajah axis
- Proficient in CRM tools and Microsoft Office
- Strong customer orientation, problem-solving skills
Benefits:
- Competitive salary
- Performance-based review after probation
- Training and career growth opportunities
Work Type:
- Full-Time (Shift-Based)
- Shift-based role, 2 days off weekly
Location: Sangotedo, Ajah, Lagos
Remuneration: NGN 120,000 monthly (review after probation)
Problem solving skills
Good communication skills
Honesty
Reliable
Important safety tips
- Do not make any payment without confirming with the Jobberman Customer Support Team.
- If you think this advert is not genuine, please report it via the Report Job link below.
