Customer Service Representative
Easy apply
Job summary
Customer service representatives are responsible for providing support to customers by answering inquiries, resolving issues, and ensuring a positive experience with the company’s products or services. They communicate through phone, email, chat, or in-person interactions, maintain customer records, and escalate complex problems when necessary.
Min Qualification:
OND
Experience Level:
No Experience
Experience Length:
No Experience/Less than 1 year
Job descriptions & requirements
Responsibilities:
- Manage customer queries and complaints.
- Process orders, modifications, and escalate complaints across a number of communication channels.
- Remain calm when customers are frustrated and have experience working with computers.
Requirements:
- Minimum of OND
- Good Communication Skills
Basic computer skils
Good communication skill
Problem solving skill
Attention to details
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