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Customer Relationship Management Specialist
King Ghali International Logistics
Customer Service & Support
Automotive & Aviation
NGN
150,000 - 250,000
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Job Summary
King Ghali Automotive Trading Co., Ltd. is recruiting a Customer Relationship Management Specialist. We welcome you to join us!
- Minimum Qualification : Degree
- Experience Level : Entry level
- Experience Length : 1 year
- Working Hours : Full Time
Job Description/Requirements
Responsibilities:
- Receive “customer information” from multiple channels, such as platform operations and livestreaming, and promptly and reasonably assign it to the corresponding sales personnel.
- Monitor the initial follow-up timeliness and feedback of the sales team, reminding and reallocating leads that are not followed up on in a timely manner.
- Conduct regular follow-ups on assigned leads, collect sales feedback, and use the insights to optimise the lead quality assessment model.
Requirements:
- At least 1 year of relevant work experience in livestream operations, sales operations, customer relationship management, or digital marketing.
- Proficient in backend operations and data functions of mainstream livestreaming platforms, and skilled in using computer office software.
- Possess basic data processing and analytical thinking skills, able to identify issues and propose suggestions based on data.
- Meticulous and patient in work, with a certain understanding of the automotive industry.
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