Customer Service Representative
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Job summary
We are seeking a Customer Service Representative Staff member who will help customers by answering questions, resolving complaints, and providing information about products or services. Their main goal is to ensure customer satisfaction and maintain a positive company image.
Min Qualification:
HND
Experience Level:
Entry level
Experience Length:
2 years
Job descriptions & requirements
Responsibilities::
- Responding to customer inquiries via phone, email, or chat.
- Handling complaints and providing timely solutions.
- Assisting customers with product or service information.
- Recording and tracking customer feedback or issues.
- Collaborating with other departments to resolve customer problems.
- Following up to ensure customers are satisfied with the service.
Requirements:
- Excellent communication and listening skills.
- Patience and empathy.
- Problem-solving ability.
- Computer literacy and multitasking skills.
- Professional and friendly attitude.
What We Offer
- Free Medical Check-up
- One month leave
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