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Customer Service & Support Jobs in Lagos

106 Jobs Found

The customer service and support job market in Lagos currently features 106 available jobs. This suggests a moderate demand for professionals in this field. Job seekers will find opportunities in roles such as Customer Service Representative, Customer Service Officer, and Sales Representative, among others. While these jobs are centered in Lagos, some may offer flexible working arrangements, including remote options, depending on the employer and specific job role.

Salary & benefits

Among roles that advertise a salary, typical pay ranges from NGN 70,000 to NGN 150,000 per month. Additionally, senior roles can earn upwards of NGN 250,000. Common benefits often include health insurance, pension plans, and paid leave, contributing to an attractive package for prospective employees.

Skills & experience

The information here reflects customer service and support roles more broadly. A HND is the most common requirement, with OND also accepted. Essential soft skills include communication and problem-solving. Most roles ask for 1 year of experience, with some requiring 2 years. Additionally, roles are mostly at entry level, providing a great entry point into the job market.

Key responsibilities & tasks

Junior roles typically involve managing customer communications through various channels, resolving basic queries, and maintaining customer records. These responsibilities help ensure a seamless customer experience and support the overall service strategy. Senior roles are responsible for managing customer service teams, developing service strategies, and liaising with management to implement improvements. They also play a crucial role in policy development and resource management to enhance customer satisfaction.

Industries & companies

The top industries actively recruiting include retail, fashion & FMCG, hospitality & hotel, and IT & Telecoms. Specific employers like E-direct are also actively hiring. The customer service sector sees a wide range of opportunities across various industries, indicating a dynamic and diverse job market.

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R & R

Lagos Full Time NGN 70,000 - 150,000

Customer Service & Support

2 weeks ago

R & R

We are seeking a responsible, accountable and professional Customer Service Representative that will attend to client inquires regarding event planning, bookings, and services via walk-in, phone, email, and social media.

Easy apply

R & R

Lagos Full Time NGN 70,000 - 150,000

Customer Service & Support

2 weeks ago

R & R

We are hiring a professional, dedicated and responsible Customer Service Representative in our prestigious company who will attend to walk-in client inquiries regarding event planning, bookings and services via walk-in, phone, email, and social media.

Easy apply

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FactBase Consulting Limited

Lagos Full Time NGN 250,000 - 400,000

Customer Service & Support

2 weeks ago

FactBase Consulting Limited

The Loan Officer will identify and recruit qualified borrowers, assess loan applications to determine creditworthiness, explain loan terms clearly to customers, maintain accurate loan records, and build strong client relationships to support timely repayment and drive business growth.

Easy apply

E-direct

Lagos Full Time NGN 70,000 - 150,000

Customer Service & Support

2 weeks ago

The Laundry Attendant is responsible for washing, drying, ironing, folding, and organizing hotel linens, towels, uniforms, and guest laundry. The role ensures all laundry items are cleaned to the highest standard, handled with care, and delivered promptly while maintaining a clean, safe, and organized laundry.

Easy apply

Kenex Konsults International

Lagos Full Time NGN 70,000 - 150,000

Customer Service & Support

3 weeks ago

Kenex Konsults International

The Waitress is responsible for providing exceptional customer service by welcoming guests, taking food and beverage orders, serving meals promptly, and ensuring a pleasant dining experience. The role involves maintaining cleanliness in the dining area, handling customer inquiries professionally, processing payments where required.

Easy apply

DexNova consulting limited

Lagos Full Time NGN 70,000 - 150,000

Customer Service & Support

3 weeks ago

DexNova consulting limited

We are seeking a proactive and detail-oriented Backend Support Officer to provide operational support to our Field Support Officers (FSOs) and ensure the smooth coordination of backend activities. The successful candidate will be responsible for reporting, logistics coordination, inventory management, issue resolution.

Easy apply

Sunlite Digital Concept

Lagos Full Time NGN 400,000 - 600,000

Customer Service & Support

3 weeks ago

Sunlite Digital Concept

Marketing Manager is responsible for developing and executing marketing strategies that increase brand awareness, attract customers, and drive business growth. They oversee marketing campaigns, manage budgets, conduct market research, analyze consumer trends, and collaborate with sales and other departments to achieve organizational goals.

Easy apply

DexNova consulting limited

Lagos Full Time NGN 70,000 - 150,000

Customer Service & Support

3 weeks ago

DexNova consulting limited

The Field Support Officer (FSO) is responsible for providing on-site operational and technical support to merchants and agents. The role ensures the seamless deployment, maintenance, and optimal performance of POS payment terminals while delivering excellent customer service and supporting business growth within the assigned territory.

Easy apply

Kapolite Care Home Limited

Lagos Full Time NGN 70,000 - 150,000

Customer Service & Support

3 weeks ago

Kapolite Care Home Limited

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across several communication channels.

Easy apply

Kapolite Care Home Limited

Lagos Full Time NGN 70,000 - 150,000

Customer Service & Support

3 weeks ago

Kapolite Care Home Limited

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels.

Easy apply

Smart Grace Business Enterprise

Lagos Full Time NGN 70,000 - 150,000

Customer Service & Support

3 weeks ago

Smart Grace Business Enterprise

We are looking for a master multi-tasker with excellent communication skills and an upbeat attitude. Candidates should be able to assist management and all visitors to the company by handling office tasks, providing polite and professional assistance via phone, mail, and e-mail, making reservations or travel arrangements, and generally being a ...

Easy apply

Smart Grace Business Enterprise

Lagos Full Time NGN 70,000 - 150,000

Customer Service & Support

3 weeks ago

Smart Grace Business Enterprise

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels.

Easy apply

Queenest Recruitment & Support Agency

Lagos Full Time NGN 70,000 - 150,000

Customer Service & Support

3 weeks ago

Queenest Recruitment & Support Agency

We are looking for a dedicated and detail-oriented Laundry Staff to join our team in Lekki Phase 1. The successful candidate will be responsible for handling garment washing processes, ensuring clothes are cleaned, treated, and cared for according to company standards.

Easy apply

Skin Food Organic

Lagos Full Time NGN 70,000 - 150,000

Customer Service & Support

3 weeks ago

Skin Food Organic

We are looking for a detail-oriented & reliable associate to join our growing team. In this role, You will play a critical role in ensuring every customer receives the correct products in excellent condition & on time. If you enjoy working in a fast-paced environment, have strong attention to detail, & take pride in accuracy, then this is for you.

Easy apply

Irecharge Tech Innovations Ltd

Lagos Full Time NGN 600,000 - 900,000

Customer Service & Support

3 weeks ago

Irecharge Tech Innovations Ltd

The role oversees customer service operations, complaint resolution, service quality, team performance, and continuous process improvement while driving customer satisfaction, operational efficiency, and compliance with CBN consumer protection guidelines and internal policies.

Easy apply

Irecharge Tech Innovations Ltd

Lagos Full Time NGN 250,000 - 400,000

Customer Service & Support

3 weeks ago

Irecharge Tech Innovations Ltd

The role ensures a seamless customer experience while maintaining compliance with regulatory requirements, internal service standards, and customer protection guidelines.

Easy apply

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