Customer Service & Support Jobs in Lagos
The customer service and support job market in Lagos currently features 108 available jobs. This suggests a moderate demand for professionals in this field. Job seekers will find opportunities in roles such as Customer Service Representative, Customer Service Officer, and Front Desk Officer, among others. While these jobs are centered in Lagos, some may offer flexible working arrangements, including remote options, depending on the employer and specific job role.
Salary & benefits
Among roles that advertise a salary, typical pay ranges from NGN 70,000 to NGN 150,000 per month. Additionally, senior roles can earn upwards of NGN 250,000. Common benefits often include health insurance, pension plans, and paid leave, contributing to an attractive package for prospective employees.
Skills & experience
The information here reflects customer service and support roles more broadly. A OND is the most common requirement, with HND also accepted. Essential soft skills include communication and problem-solving. Most roles ask for 1 year of experience, with some requiring 2 years. Additionally, roles are mostly at entry level, providing a great entry point into the job market.
Key responsibilities & tasks
Junior roles typically involve managing customer communications through various channels, resolving basic queries, and maintaining customer records. These responsibilities help ensure a seamless customer experience and support the overall service strategy. Senior roles are responsible for managing customer service teams, developing service strategies, and liaising with management to implement improvements. They also play a crucial role in policy development and resource management to enhance customer satisfaction.
Industries & companies
The top industries actively recruiting include retail, fashion & FMCG, banking, finance & insurance, and hospitality & hotel. The customer service sector sees a wide range of opportunities across various industries, indicating a dynamic and diverse job market.
Luxury Luchy Wears
Customer Service & Support
1 week ago
An Administrative Assistant supports the day-to-day operations of an office and helps management run smoothly. You are the "engine room" of the company - handling paperwork, coordination, and logistics so other teams can focus on their core work. You’ll find Admin Assistants in corporate offices.
Koloxo West Africa
Customer Service & Support
2 weeks ago
We are seeking a proactive, detail-oriented Administrative & Marketing Executive to join our team. The ideal candidate will be responsible for verifying property listings, supporting administrative operations, and promoting our products through direct outreach to prospective clients.
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2 weeks ago
Receptionist is responsible for welcoming visitors, handling calls and inquiries, managing appointments and providing general administrative support to ensure smooth daily office operations.
Zora Communications
Customer Service & Support
2 weeks ago
A Customer Support Representative assists customers by handling enquiries, resolving complaints, and providing information about products and services. The role serves as a key point of contact between the company and its customers, ensuring timely support, customer satisfaction, and a positive customer experience.
Pelmay Global Solutions Limited
Customer Service & Support
2 weeks ago
Our client, a reputable Retail - Home Furnishing and Lifestyle company, is seeking to hire a customer-focused and reliable Cashier to join its team. The successful candidate will be responsible for handling customer transactions efficiently while providing excellent customer service.
2 weeks ago
The customer success associate plays a critical role in ensuring that every parent and student who engages with Tuteria has a seamless, delightful, and impactful learning experience. He/She will serve as the primary point of contact for clients, managing onboarding and ensuring client satisfaction throughout the learning journey.
JV Management Consulting Limited
Customer Service & Support
2 weeks ago
The Ticketing Officer will be responsible for handling flight reservations, ticket issuance, rebooking, cancellations, and other travel-related booking services. The role involves providing accurate information to customers, responding to enquiries, processing transactions, and ensuring a smooth and satisfactory booking experience.
Main Service Logistics
Customer Service & Support
2 weeks ago
We are urgently seeking a smart, professional, and customer-focused Customer Service Representative to join our team at our Balogun (Lagos Island) branch. The ideal candidate will be responsible for handling customer inquiries and complaints, processing orders and managing customer relationships across various communication channels.
Vts Advisory Limited
Customer Service & Support
2 weeks ago
A fast-growing distribution company is seeking an energetic and target-driven Field & Van Sales Representative in Epe, Ikorodu Lagos State. The role involves acquiring customers, managing existing accounts, selling and distributing products, and achieving assigned sales targets.
Philinnovation
Customer Service & Support
3 weeks ago
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Elevare Human Solutions Ltd
Customer Service & Support
3 weeks ago
Elevare Human Solutions Ltd is looking for a Travel/Tour Agent to join our client's team in one its Hospitality branches across Nigeria.
Gobet247
Customer Service & Support
3 weeks ago
GoBet247 is seeking a Customer Service Supervisor with strong experience in sports betting/iGaming, particularly in Risk & Fraud Management and Quality Assurance. The successful candidate will supervise the customer service team, manage escalations, and monitor service quality.
Familyfun Concept LTD
Customer Service & Support
3 weeks ago
We are seeking an experienced and results-driven Retail Sales Manager to grow and manage our products across supermarkets and major retail outlets.
Whip-Smart Service Providers Limited
Customer Service & Support
3 weeks ago
The Content Creator & Social Media Manager will be responsible for creating engaging content, managing social media platforms, growing online communities, and driving brand visibility through strategic digital marketing initiatives. The ideal candidate should be passionate about storytelling, social media trends, and renewable energy.
Marhaba Auctions Ltd
Customer Service & Support
3 weeks ago
Serve as the first point of contact for walk-in visitors, phone calls, and online inquiries. Provide helpful information, schedule appointments, route qualified leads to Sales, handle initial complaints, and maintain a professional, welcoming customer experience.
Gabtar Investment Ltd
Customer Service & Support
3 weeks ago
The Customer Service Representative is responsible for providing excellent service to customers by responding to inquiries, resolving complaints, and ensuring a positive customer experience. The role involves effective communication, problem-solving, and maintaining strong customer relationships while representing the company professionally.
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