Customer Service & Support Jobs in Lagos
The customer service and support job market in Lagos currently features 109 available jobs. This suggests a moderate demand for professionals in this field. Job seekers will find opportunities in roles such as Customer Service Representative, Customer Service Officer, and Sales Representative, among others. While these jobs are centered in Lagos, some may offer flexible working arrangements, including remote options, depending on the employer and specific job role.
Salary & benefits
Among roles that advertise a salary, typical pay ranges from NGN 70,000 to NGN 150,000 per month. Additionally, senior roles can earn upwards of NGN 250,000. Common benefits often include health insurance, pension plans, and paid leave, contributing to an attractive package for prospective employees.
Skills & experience
The information here reflects customer service and support roles more broadly. A degree is the most common requirement, with HND also accepted. Essential soft skills include communication and attention to detail. Most roles ask for 1 year of experience, with some requiring 2 years. Additionally, roles are mostly at entry level, providing a great entry point into the job market.
Key responsibilities & tasks
Junior roles typically involve managing customer communications through various channels, resolving basic queries, and maintaining customer records. These responsibilities help ensure a seamless customer experience and support the overall service strategy. Senior roles are responsible for managing customer service teams, developing service strategies, and liaising with management to implement improvements. They also play a crucial role in policy development and resource management to enhance customer satisfaction.
Industries & companies
The top industries actively recruiting include retail, fashion & FMCG, recruitment, and hospitality & hotel. The customer service sector sees a wide range of opportunities across various industries, indicating a dynamic and diverse job market.
NJZC International Construction
Customer Service & Support
1 week ago
We are seeking a professional, friendly, and well-organized Front Desk Officer to join our team. The ideal candidate will be the first point of contact for guests, handling reservations, check-ins, check-outs, and providing excellent customer service to ensure a pleasant and memorable guest experience.
Recruitment Hub Ng
Customer Service & Support
1 week ago
We are seeking a dynamic and results-oriented Sales Representative to join our growing team. The successful candidate will be responsible for driving sales, building strong client relationships, and achieving revenue targets. This role requires excellent communication skills, a proactive mindset, and the ability to thrive in a competitive market.
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1 week ago
We are hiring a responsible and professional Customer Service Officer in our prestigious company, who will welcome visitors and attend to customers professionally.
Teleperformance Limited
Customer Service & Support
1 week ago
The Operation Customer Expert is responsible for providing professional and quality customer service both internally and externally. The CSC will be responsible for customer support at the designated touch point. The CSC must get full understanding of customer's enquiry and attend to the customer, solving the issue and log it on CRM as necessary.
Jorvit School LTD
Customer Service & Support
1 week ago
We are looking for a friendly, professional, and customer-focused Customer Service Representative to join our team. The ideal candidate will handle customer inquiries, resolve complaints, provide accurate information about products and services, and ensure an excellent customer experience.
Elevare Human Solutions Ltd
Customer Service & Support
2 weeks ago
A reputable skincare and haircare brand in Maruwa, Lekki, Lagos, is urgently seeking an Order Fulfilment Representative to process website orders, manage inventory, confirm payments, coordinate deliveries, and provide customer service.
Hans and Rene
Customer Service & Support
2 weeks ago
The Customer Service Representative is responsible for managing customer interactions relating to bakery orders, ensuring customer needs are understood and met, orders are accurately processed, and the final presentation meets the required company standards.
Capinta Consult Limited
Customer Service & Support
2 weeks ago
The successful candidate will be responsible for promoting and selling skincare products, processing and dispatching customer orders, attending to walk-in customers, and creating engaging sales content. The candidate must communicate fluently in English, maintain a professional relationship with customers, contribute to the company's sales growth.
Customer Service & Support
2 weeks ago
The candidate is required to go out to nearby shops, Malls, and Environs to talk to people about the company's product and services and same to convince them to stop by the clinic to patronize the brand.
Mirabol Integrated Services
Customer Service & Support
2 weeks ago
The Business banking (RM) serves the banking needs of businesses by cross selling to existing customers and builds relationships by providing financial advice to business clients with a focus on client experience and risk management. To build new customer relationships and manage existing ones.
Culate Wears
Customer Service & Support
2 weeks ago
The candidate will be responsible for monitoring and inspecting the company's products, processes, and service delivery to ensure they meet established quality standards. The role involves identifying errors or defects, ensuring compliance with company policies and procedures, documenting findings, recommending corrective actions, and followin
Kapolite Care Home Limited
Customer Service & Support
2 weeks ago
A Customer Service Representative, or CSR, assists customers with inquiries and issues related to a company’s products and services. Their duties often include answering phone calls, live chat messages, or emails, finding solutions to problems for customers, and maintaining expert knowledge about a company’s offerings.
2 weeks ago
We are seeking a friendly, responsible, and professional Customer Experience Officer in our reputable company, who will attend to customers and handle enquiries professionally.
Luxury Luchy Wears
Customer Service & Support
2 weeks ago
The Customer Service Representative (CSR) is the first point of contact between the company and its customers. The role is responsible for handling inquiries, resolving complaints, and ensuring excellent customer satisfaction while representing the company’s brand professionally.
3 weeks ago
Super Global Consulting
Customer Service & Support
3 weeks ago
The Customer Support Specialist will provide timely and effective support to customers, troubleshoot basic issues, handle complaints, and ensure customer concerns are resolved professionally.
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