Customer Service & Support Jobs in Lagos
Full Time Customer Service & Support Jobs in Lagos
There are currently 100 full-time job vacancies available in the customer service & support sector in Lagos. The demand is indicated by the moderate number of listings, showing steady hiring activity in the area. Common roles include Customer Service Representative, Front Desk Officer, and Customer Care Representative. These positions offer diverse opportunities in supporting customer relationships and ensuring satisfaction for clients.
Salary & Benefits
Salaries for customer service & support full-time jobs in Lagos generally fall within the NGN 70,000 - 150,000 band, reflecting typical entry-level positions. More experienced professionals can expect compensation reaching up to the NGN 250,000 - 400,000 band, demonstrating that there is room for growth and higher earnings in senior roles. Common benefits in these roles often include health insurance, performance bonuses, and professional development opportunities, all of which contribute to a comprehensive employment package.
Skills & Experience
A degree is the most common requirement for customer service & support roles, with an OND also accepted by many employers. Proficiency in Microsoft Office is often necessary to efficiently carry out tasks. Essential soft skills include communication, attention to detail, and problem-solving, which are critical in managing customer interactions. Most roles require 1 year, with some employers expecting 2 years of experience. The majority of positions are at the entry level, offering an accessible entry into the field.
Key Responsibilities & Tasks
For junior and entry-level roles in customer service & support, typical tasks include responding to customer inquiries and handling basic customer service issues. Employees in these positions are expected to maintain a high standard of communication and satisfaction while managing customer interactions efficiently. Senior roles may involve overseeing junior team members, developing customer service protocols, and strategising to improve overall customer relations. These positions require a deeper understanding of customer service dynamics and the ability to address complex issues and develop solutions.
Industries & Companies
The top industries actively recruiting include retail, fashion & FMCG (21% of listings), hospitality & hotel (16%), and healthcare (10%). Leading employers in the sector are R & R, E-direct, and Smart Grace Business Enterprise. While a single industry does not dominate overwhelmingly, there is a noticeable concentration of opportunities within these sectors, reflecting their reliance on strong customer service functions.
Digital Health Innovations Ltd
Customer Service & Support
Yesterday
Digital Health Innovation is hiring a Field Operator to support the rollout of its digital health platform, sign up and manage partner laboratories. This is an entry-level opportunity; full training will be provided. The candidate will visit laboratories, support staff in using the platform, and ensure accurate digitisation of medical test result
1 week ago
To support the day-to-day operations of the Bank’s electronic business channels and related services by monitoring transactions, resolving service issues, supporting channel performance, and ensuring efficient customer service delivery in line with operational standards and regulatory requirements.
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2 weeks ago
We are seeking a highly professional and polished luxury client advisor to represent our prestigious international fashion brand in Lagos. The successful candidate will deliver exceptional, personalized, and concierge-level service to high-net-worth clients, consistently upholding the brand’s standards of excellence, exclusivity, and sophistica ...
Vin Logistic Service
Customer Service & Support
2 weeks ago
We are seeking an experienced female customer service officer who will act as the first point of contact for customers while taking ownership of client relationships and service delivery. This role requires more than traditional customer service. We are looking for someone with a partnership mindset, someone who treats the business with the sa ...
Cakes and Cream
Customer Service & Support
4 weeks ago
We are looking for a customer-oriented representative. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.
Tres-Azul Integrated Services Limited
Customer Service & Support
1 month ago
We are hiring focused and reliable individuals to join our global gaming operations team. Successful candidates must be disciplined, responsive, and consistent to ensure Client satisfaction and Be Ready to learn and improve daily. We are seeking disciplined and detail-oriented individuals to join our gaming operations team. This role involves e ...
Yousheng Group
Customer Service & Support
1 month ago
We are seeking a female customer service representative. The customer service representative will be responsible for engaging with company users through outbound phone calls, providing support, gathering feedback, and ensuring user retention. The ideal candidate must have excellent communication skills, a positive attitude, and the ability to m ...
Customer Service & Support
2 months ago
MSport is an international online betting platform that is currently operating in Nigeria and Ghana. With the sustained growth of MSport, we are looking for an experienced customer service representative who is good at handling Chats, E-mails, Calls, and Social Media inquiries and complaints and always paying attention to the Customers and unde ...
Bespoke by Design
Customer Service & Support
2 months ago
We are seeking a showroom customer relations specialist to join our team. Be the face of Nigeria's tech-driven premium window treatments brand. Blend design flair with sales savvy - turn walk-ins into loyal clients through curated consultations. You'll visualize dream spaces, not push products.
Whip-Smart Service Providers Limited
Customer Service & Support
Today
We are seeking a skilled and customer-focused Spa/Wellness Therapist to provide a range of therapeutic and beauty treatments to clients. The ideal candidate will ensure a relaxing and professional experience while promoting wellness services and maintaining high hygiene standards.
NJZC International Construction
Customer Service & Support
Today
We are looking to hire an Exhibition Hall Guide to join our team
Financial Forensic Studies and Diagnostics
Customer Service & Support
2 days ago
We are seeking a proactive and results-driven Student Recruitment & Admissions Officer to support prospective students throughout their study abroad journey, from initial enquiry to enrolment.
Yemsays Properties and Investments Limited
Customer Service & Support
3 days ago
This is for a Lagos-based premium real estate development company delivering distinctive residential projects across the city's high-demand corridors. As they scale flagship developments and expand their network of partner realtors, they are building a customer experience and community engagement function to match the quality of their properties.
R & R
Customer Service & Support
3 days ago
We are hiring a responsible, experienced, and responsive Customer Service Representative who will handle inquires, complaints, and customer requests.
Womata E-Shop Limited
Customer Service & Support
3 days ago
We are seeking a highly motivated customer service representative to join our team in Lagos. The successful candidate will act as the primary liaison between the company and its customers, delivering accurate information, resolving issues, and ensuring every interaction reflects our values of empathy, respect, and accountability.
R & R
Customer Service & Support
3 days ago
We are seeking and responsible and responsive Customer Service representative in our prestigious store, that will attend to walk-in customers and respond to inquiries professionally
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