Full time Customer Service & Support Jobs in Lagos
Exploring full-time customer service and support jobs in Lagos reveals a steady demand with 104 current job vacancies. Notable roles include Customer Service Representative, Customer Service Officer, and Sales Representative. The array of opportunities reflects diverse possibilities for individuals seeking employment in this field.
Salary & benefits
Among roles that advertise a salary, typical pay ranges from NGN 70,000 to NGN 150,000 per month, providing insights into expected earnings for customer service & support roles in Lagos. Senior roles can earn upwards of NGN 250,000, attracting those with more experience to take on higher responsibility positions. Common benefits may include health care packages, retirement plans, and enhanced career development programs.
Skills & experience
Within customer service & support roles, a degree is the most common requirement, with HND also accepted. Prospective employees are often expected to have essential soft skills such as communication and patience, which are crucial for effective communication and resolving customer queries. Most roles ask for 1 year of experience, with some requiring 2 years of experience, reflecting a need for both experienced professionals and those at the entry level. Positions are predominantly at entry level, catering to new entrants in the field and young professionals eager to make their mark.
Key responsibilities & tasks
Junior roles typically involve handling incoming calls, resolving customer inquiries, and providing product and service guidance to ensure client satisfaction. These tasks require good communication skills and the ability to manage multiple inquiries efficiently. Senior roles are responsible for managing team performance, setting strategic objectives, and developing policies to improve customer service processes. They may also be involved in training junior team members, ensuring that high standards of service are maintained across the board.
Industries & companies
The top industries actively recruiting include retail, fashion & FMCG, hospitality & hotel, and recruitment. The listings are spread across several industries, with no single industry overwhelmingly dominating the job market for customer service and support roles.
Super Global Consulting
Customer Service & Support
3 weeks ago
We are looking for a friendly, patient, and customer-focused Customer Service Representative to serve as the first point of contact for customers, respond to enquiries, resolve complaints, and ensure a positive customer experience.
Deepthink Global Concept Ltd
Customer Service & Support
3 days ago
We are hiring an engaging Live Stream Host for our office in Victoria Island, Lagos. You will host live sales, interact with viewers, promote products and drive valid transactions.
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Anonymous Employer
Customer Service & Support
1 week ago
The Sales, Customer Experience & Operations Specialist will support our day-to-day commercial operation by converting customer interest into sales, processing and fulfilling orders accurately, maintaining reliable stock and sales records, and delivering a high-quality customer experience from first enquiry through delivery and after-sales suppo ...
Deepthink Global Concept Ltd
Customer Service & Support
2 weeks ago
We need individuals who are well spoken, friendly, persuasive, empathetic, someone who has a passion to work and who has a positive mindset.
Cakes and Cream
Customer Service & Support
1 month ago
We are looking for a customer-oriented representative. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.
Anonymous Employer
Customer Service & Support
1 month ago
The Client Service Lead is the operational owner of the end-to-end client journey and front desk operations at our company. This role ensures a premium client experience from initial enquiry to post-service follow-up, while leading the front desk team, maintaining operational excellence, ensuring accurate reporting, and driving client satisfact ...
1 month ago
We are seeking an experienced CRM Specialist to manage and optimise customer engagement, retention and lifecycle marketing initiatives. The ideal candidate will have strong hands-on experience working with CRM tools and a solid understanding of the sports betting/online gaming industry.
2 months ago
We are seeking a Collection Officer to fill this role
Tres-Azul Integrated Services Limited
Customer Service & Support
2 months ago
We are hiring focused and reliable individuals to join our global gaming operations team. Successful candidates must be disciplined, responsive, and consistent to ensure client satisfaction and be ready to learn and improve daily. We are seeking disciplined and detail-oriented individuals to join our gaming operations team.
2 months ago
Licensed by the Nigerian Securities & Exchange Commission and the Nigerian Stock Exchange, this fully operational investment bank and securities trading firm is looking for a knowledgeable and eloquent client relations officer to oversee our client interactions and service touchpoints. You will serve as our clients’ main advocate, making sure t ...
Today
As a Customer Service Representative (CSR)/Sales Rep, you will serve as the primary point of contact between our organization and its customers. Your main responsibility is to ensure a positive and satisfying customer experience by addressing inquiries, resolving issues, and providing assistance.
Dariola Foods And Logistics Ltd
Customer Service & Support
Today
The Customer Service is responsible for managing customer interactions and operational updates within the CRM system. This role ensures accurate documentation of invoices, shipment monitoring, and customer communications. The coordinator supports both sea and air cargo operations by updating records, tracking shipments
MIM Finance Company
Customer Service & Support
Today
Our client, Starma is seeking an experienced IT Support Engineer (2nd/3rd Line) to provide remote technical support to its UK business clients.
Hugo Global Express Logitics Ltd
Customer Service & Support
Today
The Customer Care Representative is responsible for handling customer inquiries, resolving complaints, and providing accurate information about products and services. This role ensures a positive customer experience by delivering timely, professional, and effective support through phone, email, chat, or in person.
Gabtar Investment Ltd
Customer Service & Support
Today
The Customer Service Representative is responsible for providing excellent service to customers by responding to inquiries, resolving complaints, and ensuring a positive customer experience. The role involves effective communication, problem-solving, and maintaining strong customer relationships while representing the company professionally.
Vala Homes Ltd
Customer Service & Support
3 days ago
We are looking to hire a suitable Real Estate Listing Associate (NYSC). This role is for a young graduate, most especially NYSC corps members with customer relationship, people, and communication skills who are looking to explore a career in real estate.
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