Full time Customer Service & Support Jobs in Lagos
Exploring full-time customer service and support jobs in Lagos reveals a steady demand with 102 current job vacancies. Notable roles include Customer Service Representative, Customer Service Officer, and Front Desk Officer. The array of opportunities reflects diverse possibilities for individuals seeking employment in this field.
Salary & benefits
Among roles that advertise a salary, typical pay ranges from NGN 150,000 to NGN 250,000 per month, providing insights into expected earnings for customer service & support roles in Lagos. Senior roles can earn upwards of NGN 250,000, attracting those with more experience to take on higher responsibility positions. Common benefits may include health care packages, retirement plans, and enhanced career development programs.
Skills & experience
Within customer service & support roles, a degree is the most common requirement, with OND also accepted. Most roles ask for 2 years of experience, with some requiring 1 year of experience, reflecting a need for both experienced professionals and those at the entry level. Positions are predominantly at entry level, catering to new entrants in the field and young professionals eager to make their mark.
Key responsibilities & tasks
Junior roles typically involve handling incoming calls, resolving customer inquiries, and providing product and service guidance to ensure client satisfaction. These tasks require good communication skills and the ability to manage multiple inquiries efficiently. Senior roles are responsible for managing team performance, setting strategic objectives, and developing policies to improve customer service processes. They may also be involved in training junior team members, ensuring that high standards of service are maintained across the board.
Industries & companies
The top industries actively recruiting include retail, fashion & FMCG, hospitality & hotel, and shipping & logistics. The listings are spread across several industries, with no single industry overwhelmingly dominating the job market for customer service and support roles.
Super Global Consulting
Customer Service & Support
6 days ago
We are looking for a friendly, patient, and customer-focused Customer Service Representative to serve as the first point of contact for customers, respond to enquiries, resolve complaints, and ensure a positive customer experience.
Cakes and Cream
Customer Service & Support
2 weeks ago
We are looking for a customer-oriented representative. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.
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Anonymous Employer
Customer Service & Support
3 weeks ago
The Client Service Lead is the operational owner of the end-to-end client journey and front desk operations at our company. This role ensures a premium client experience from initial enquiry to post-service follow-up, while leading the front desk team, maintaining operational excellence, ensuring accurate reporting, and driving client satisfact ...
4 weeks ago
We are seeking an experienced CRM Specialist to manage and optimise customer engagement, retention and lifecycle marketing initiatives. The ideal candidate will have strong hands-on experience working with CRM tools and a solid understanding of the sports betting/online gaming industry.
1 month ago
We are seeking a Collection Officer to fill this role
Tres-Azul Integrated Services Limited
Customer Service & Support
1 month ago
We are hiring focused and reliable individuals to join our global gaming operations team. Successful candidates must be disciplined, responsive, and consistent to ensure client satisfaction and be ready to learn and improve daily. We are seeking disciplined and detail-oriented individuals to join our gaming operations team.
2 months ago
Licensed by the Nigerian Securities & Exchange Commission and the Nigerian Stock Exchange, this fully operational investment bank and securities trading firm is looking for a knowledgeable and eloquent client relations officer to oversee our client interactions and service touchpoints. You will serve as our clients’ main advocate, making sure t ...
Dunni Essentials
Customer Service & Support
2 months ago
We are looking for a friendly, smart, and customer-focused customer support & store assistant to join our team in Ikeja. The ideal candidate should enjoy interacting with customers, have a positive attitude, and be passionate about delivering excellent service while achieving sales targets.
Kapolite Care Home Limited
Customer Service & Support
Today
A Customer Service Representative, or CSR, assists customers with inquiries and issues related to a company’s products and services. Their duties often include answering phone calls, live chat messages, or emails, finding solutions to problems for customers, and maintaining expert knowledge about a company’s offerings.
Today
We are seeking a friendly, responsible, and professional Customer Experience Officer in our reputable company, who will attend to customers and handle enquiries professionally.
Luxury Luchy Wears
Customer Service & Support
Yesterday
The Customer Service Representative (CSR) is the first point of contact between the company and its customers. The role is responsible for handling inquiries, resolving complaints, and ensuring excellent customer satisfaction while representing the company’s brand professionally.
2 days ago
Super Global Consulting
Customer Service & Support
5 days ago
The Customer Support Specialist will provide timely and effective support to customers, troubleshoot basic issues, handle complaints, and ensure customer concerns are resolved professionally.
Super Global Consulting
Customer Service & Support
6 days ago
The Client Support Officer will assist clients with their enquiries, requests, and concerns while ensuring that they receive timely and professional support.
Super Global Consulting
Customer Service & Support
6 days ago
We are looking for a Customer Relationship Officer to build and maintain strong relationships with customers, understand their needs, and support customer retention and satisfaction.
Super Global Consulting
Customer Service & Support
6 days ago
We are seeking a helpful and reliable Customer Assistant to support customers with enquiries, basic requests, and general assistance while ensuring a welcoming customer experience.
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