Full time Customer Service & Support Jobs in Lagos
Exploring full-time customer service and support jobs in Lagos reveals a steady demand with 106 current job vacancies. Notable roles include Customer Service Representative, Customer Service Officer, and Sales Representative. The array of opportunities reflects diverse possibilities for individuals seeking employment in this field.
Salary & benefits
Among roles that advertise a salary, typical pay ranges from NGN 70,000 to NGN 150,000 per month, providing insights into expected earnings for customer service & support roles in Lagos. Senior roles can earn upwards of NGN 250,000, attracting those with more experience to take on higher responsibility positions. Common benefits may include health care packages, retirement plans, and enhanced career development programs.
Skills & experience
Within customer service & support roles, a HND is the most common requirement, with OND also accepted. Prospective employees are often expected to have essential soft skills such as communication and problem-solving, which are crucial for effective communication and resolving customer queries. Most roles ask for 1 year of experience, with some requiring 2 years of experience, reflecting a need for both experienced professionals and those at the entry level. Positions are predominantly at entry level, catering to new entrants in the field and young professionals eager to make their mark.
Key responsibilities & tasks
Junior roles typically involve handling incoming calls, resolving customer inquiries, and providing product and service guidance to ensure client satisfaction. These tasks require good communication skills and the ability to manage multiple inquiries efficiently. Senior roles are responsible for managing team performance, setting strategic objectives, and developing policies to improve customer service processes. They may also be involved in training junior team members, ensuring that high standards of service are maintained across the board.
Industries & companies
The top industries actively recruiting include retail, fashion & FMCG, hospitality & hotel, and IT & Telecoms. Specific employers actively pursuing candidates include E-direct. The listings are spread across several industries, with no single industry overwhelmingly dominating the job market for customer service and support roles.
Lbev Nigeria Limited
Customer Service & Support
3 weeks ago
We are seeking a detail-oriented and proactive Quality Control Officer to ensure that company processes, products, and services meet established quality standards. The ideal candidate will identify quality issues, monitor compliance, and recommend improvements to enhance operational efficiency.
NG44 Consulting Ltd
Customer Service & Support
3 weeks ago
We are looking to hire a Customer Service Representative to join our team.Who is competent,reliable and trustworthy.
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Whip-Smart Service Providers Limited
Customer Service & Support
3 weeks ago
We are seeking a reliable and detail-oriented Store Keeper to manage inventory, maintain accurate stock records, and ensure the efficient storage and issuance of goods.
Tecpoint Global Solutions Limited
Customer Service & Support
3 weeks ago
The role of Customer Care Executive involves attending to customers' issues via emails, WhatsApp, Text & calls, to resolve the issues through first-level troubleshooting or coordinating with various departments like Operations, Projects, and Finance to provide appropriate resolution to customer issues.
Global T-shirt Factory Nigeria
Customer Service & Support
3 weeks ago
Global T-shirt Factory Nigeria is seeking an individual to fill the Customer Care Representative role, who will be laden with attending to customers online and on-site and offering general customer support. We are seeking sharp individuals with integrity and professionalism to manage the role.
BMValues Integrated Services Ltd
Customer Service & Support
3 weeks ago
We are looking for customer service representatives who are oriented
Ferdie Marie Solutions
Customer Service & Support
3 weeks ago
We are looking for smart, energetic, and sales-driven individuals to join our Outlet Sales/Operations team as Customer Service Officers in Lagos.
Pruvia Integrated Limited
Customer Service & Support
3 weeks ago
We are seeking an experienced, customer-focused Head of Customer Service to lead our customer service team and ensure exceptional client experiences throughout the property acquisition and after-sales processes. The ideal candidate should possess excellent leadership, communication, and problem-solving skills, with a proven ability to drive cus ...
MeritAbode Nigeria Limited
Customer Service & Support
3 weeks ago
We are seeking a customer-focused Customer Service Officer to handle client inquiries, resolve complaints, coordinate requests, and provide exceptional support. The ideal candidate will ensure a seamless customer experience while maintaining strong relationships with clients and supporting efficient service delivery.
R & R
Customer Service & Support
3 weeks ago
You will Serve as the primary point of contact for customers, handling inquiries, complaints, and requests via phone, email, chat, or in person. Responsible for resolving issues efficiently while maintaining a positive customer experience and representing the company’s brand professionally.
Whip-Smart Service Providers Limited
Customer Service & Support
3 weeks ago
We are seeking a creative and strategic Social Media Manager to lead the online presence of our gift brand. The ideal candidate will design and execute social media campaigns that drive brand awareness, engagement, and sales, while reflecting the unique personality of our brand.
Whip-Smart Service Providers Limited
Customer Service & Support
4 weeks ago
We are seeking a smart, customer-focused, and proactive Customer Service Representative to join our team. The ideal candidate will serve as the first point of contact for customers, providing exceptional service by responding to inquiries, resolving complaints, processing orders, and ensuring a positive customer experience while support
Whip-Smart Service Providers Limited
Customer Service & Support
4 weeks ago
We are seeking to hire for the role of Sales Associate in a kid items store
R & R
Customer Service & Support
4 weeks ago
A Customer Service Representative (CSR) serves as the main point of contact between a company and its customers, resolving inquiries, complaints, and issues to ensure a positive customer experience.
R & R
Customer Service & Support
4 weeks ago
A Customer Service Representative (Events) is the front-line point of contact for attendees, clients, or vendors before, during, and after an event handling inquiries, resolving issues on-site, and making sure guests have a smooth experience.
Downtown Grill Nigeria
Customer Service & Support
4 weeks ago
We're looking for a smart, friendly, and customer-oriented Customer Support Representative to join our takeout restaurant team.
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