Full time Customer Service & Support Jobs in Lagos
Exploring full-time customer service and support jobs in Lagos reveals a steady demand with 103 current job vacancies. Notable roles include Customer Service Representative, Customer Service Officer, and Front Desk Officer. The array of opportunities reflects diverse possibilities for individuals seeking employment in this field.
Salary & benefits
Among roles that advertise a salary, typical pay ranges from NGN 70,000 to NGN 150,000 per month, providing insights into expected earnings for customer service & support roles in Lagos. Senior roles can earn upwards of NGN 250,000, attracting those with more experience to take on higher responsibility positions. Common benefits may include health care packages, retirement plans, and enhanced career development programs.
Skills & experience
Within customer service & support roles, an OND is the most common requirement, with degree also accepted. Prospective employees are often expected to have essential soft skills such as communication and problem-solving, which are crucial for effective communication and resolving customer queries. Most roles ask for 1 year of experience, with some requiring 2 years of experience, reflecting a need for both experienced professionals and those at the entry level. Positions are predominantly at entry level, catering to new entrants in the field and young professionals eager to make their mark.
Key responsibilities & tasks
Junior roles typically involve handling incoming calls, resolving customer inquiries, and providing product and service guidance to ensure client satisfaction. These tasks require good communication skills and the ability to manage multiple inquiries efficiently. Senior roles are responsible for managing team performance, setting strategic objectives, and developing policies to improve customer service processes. They may also be involved in training junior team members, ensuring that high standards of service are maintained across the board.
Industries & companies
The top industries actively recruiting include retail, fashion & FMCG, banking, finance & insurance, and hospitality & hotel. The listings are spread across several industries, with no single industry overwhelmingly dominating the job market for customer service and support roles.
Jobs at E-direct - Company Review & Salary - Working at E-direct Careers & Employment
Customer Service & Support
3 weeks ago
Essential is a newly launching technology company developing innovative digital solutions designed to make everyday business activities easier and more efficient. We are looking for confident, energetic, and results-driven individuals to join our field sales team. The successful candidates will visit businesses, shops, markets, and other com ...
Emador Nigeria Integrated Resources
Customer Service & Support
3 weeks ago
We are seeking to hire a Customer Service Representative who is responsible for assisting customers by answering questions, resolving complaints, processing orders, and providing information about products or services. They communicate through phone, email, chat, or in person to ensure customer satisfaction.
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Queenest Recruitment & Support Agency
Customer Service & Support
3 weeks ago
We are looking for a hardworking and customer-friendly Server/Shop Assistant to join a restaurant team in Shomolu. The ideal candidate should be neat, respectful, attentive, and willing to work in a fast-paced restaurant environment.
Sabeni inter-connect calls limited
Customer Service & Support
3 weeks ago
We are seeking to hire a Customer Care Operator to join our team.
Ify Klozet & Fashion
Customer Service & Support
4 weeks ago
We are currently seeking a Sales & Customer Service Officer to manage customer engagement, drive sales, and maintain positive client relationships. This role requires a proactive, organized, and customer-focused individual who can also manage online sales interactions and digital engagement.
Dariola Foods And Logistics Ltd
Customer Service & Support
4 weeks ago
We are looking for an experienced cargo operations coordinator with strong knowledge of the cargo business and the ability to lead and coordinate daily operations. The ideal candidate will coordinate the warehouse assistants and give daily report of the day's work.
Bluewave New Energy Technology
Customer Service & Support
4 weeks ago
As the Call Center Officer, you are responsible for overseeing the call centre operations. Your focus will be on verifying customer information, coordinating with cross-functional teams, and achieving a 25% conversion rate of potential clients
Foteino Talento
Customer Service & Support
4 weeks ago
The customer service officer will ensure the delivery of exceptional customer service by responding to inquiries, resolving complaints, providing accurate order updates, and ensuring a seamless customer experience across in-store and online channels.
Hse of Tmsosraya
Customer Service & Support
4 weeks ago
House of TM Soraya is looking for a polished, warm, and professional Female Front Desk Representative to be the first point of contact for our clients and visitors. We are looking for someone who understands hospitality, client experience, and professional service, and can confidently represent us
Lead Enterprise Support Company
Customer Service & Support
4 weeks ago
The Head of Unit – Call Centre is responsible for providing strategic and operational leadership to the Call Centre. The role ensures the delivery of high-quality, timely, and empathetic customer service to enrollees, providers, corporate clients, and other stakeholders through efficient call handling and effective team management.
PacificMessages
Customer Service & Support
4 weeks ago
A reputable freight forwarding and logistics company in Apapa, Lagos is looking for a smart, professional and customer-focused individual to join its team.
I-Shine Drycleaning Service
Customer Service & Support
4 weeks ago
We seek to hire a female front desk representative for a laundry firm in Maplewood Estate, Oko-Oba, Agege. An OND with at least 1 year of working experience in a customer service/front desk role
Sakopower
Customer Service & Support
1 month ago
The Customer Complaints & After-Sales Service Officer is responsible for managing customer complaints, maintaining accurate records of faulty and repaired inverters, and coordinating the after-sales service process. The role involves recording all incoming and outgoing inverters, monitoring repair progress, following up with engineers,
Thronos Alliance
Customer Service & Support
1 month ago
The IT Support/Systems Officer will provide technical support and ensure the reliability, security, and effective operation of the organization's IT infrastructure, systems and user technology environment.
Mountain Investment & Securities Ltd
Customer Service & Support
1 month ago
The customer service officer serves as the primary point of contact for clients, providing timely and professional assistance in all areas of stockbroking and investment services. The role is responsible for ensuring client satisfaction through efficient handling of account inquiries, trade-related requests, documentation, and issue resolution ...
Caramella Signatures
Customer Service & Support
1 month ago
We are seeking to hire a Customer Experience Associate to join our team.
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