Customer Service & Support Jobs in Lagos

A dedicated professional responsible for assisting customers, resolving inquiries and ensuring a smooth and positive service experience. The role focuses on communication, problem solving and maintaining customer satisfaction while representing the company with professionalism and courtesy.

We are seeking a Customer Experience Supervisor to join our team

The Customer Service Representative is responsible for providing exceptional support to customers through prompt responses, accurate information, and effective problem resolution. This role ensures customer satisfaction by maintaining a positive, helpful, and professional attitude during all interactions.

The Sales Representative is responsible for delivering excellent customer service, driving sales, and maintaining an organized, welcoming store environment. This role supports the overall success of the store by helping customers find the right products, providing product knowledge, and ensuring a positive shopping experience.

The Hostess is the first point of contact for guests and plays a crucial role in creating a memorable dining experience. She is responsible for providing a warm welcome, managing reservations, coordinating seating, and maintaining an atmosphere that reflects the restaurant’s luxury standards. The ideal candidate is well-spoken, & customer-focused.

The Resource Personnel will manage product inventory, assist customers with product selection, support the sales team, and help maintain smooth daily operations. The role requires an organized, proactive individual focused on efficient resource use and excellent customer service.

We are seeking a well-organised order management officer who would oversee the order fulfilment process in a fast-paced environment. You will be responsible for managing the flow of orders, ensuring timely and accurate shipments, and providing real-time reports and updates

The E-Commerce Associate will be responsible for supporting day-to-day online store operations, ensuring a seamless shopping experience for our customers. This includes product listings, order processing, inventory monitoring, customer support, and assisting with digital marketing activities.

We are looking for reliable and hardworking Warehouse Staff to join our team. The ideal candidate will be responsible for receiving, organizing, and dispatching goods efficiently while maintaining a clean and safe warehouse environment.

We seek to hire a Customer Service Representative to help provide exceptional customer service through various channels, including phone, email, and chat. The ideal candidate will efficiently handle customer inquiries, complaints, and requests in a timely and professional manner. Process orders, manage reservations, and provide accurate information

As a Customer Relations Officer, you must have a passion for customer service and love helping people. You will greet customers coming in, answer their questions, and help troubleshoot any problems that may arise with our machines. You will also learn the ins and outs of our Wash, Dry, Fold laundry process.

We are looking for a highly skilled Yoruba Language Teacher who is fluent in both Yoruba and English, possesses strong administrative abilities, and is dedicated to delivering high-quality learning experiences. The ideal candidate should be organized, engaging, and committed to helping us grow our language programmes.

The Customer Service Agent is responsible for providing prompt, professional, and efficient support to customers across all communication channels. This role involves responding to inquiries, resolving issues, processing transactions, and ensuring every customer enjoys a smooth and satisfactory experience with the company.

Female Chinese translator with customer service experience and managerial skills, with at least 2-3yrs in leadership roles. A professional who will ensure that inquiries and issues are resolved accurately and efficiently while detailing management decisions from the management to the customer service staff.

We are seeking a dynamic and resourceful Social Media / Customer Service Executive to join our team. The ideal candidate will manage our brand’s online presence, engage with customers across digital platforms, and provide exceptional customer service support.

Marketplace Naija is growing, and we are looking for someone who enjoys helping people and can communicate clearly. You will serve as the first point of contact for users who need help with orders, payments, listings, or general platform questions. If you are patient, organised, and love problem-solving, this role will suit you well.