Full time Customer Service & Support Jobs in Lagos
Exploring full-time customer service and support jobs in Lagos reveals a steady demand with 104 current job vacancies. Notable roles include Customer Service Representative, Customer Service Officer, and Sales Representative. The array of opportunities reflects diverse possibilities for individuals seeking employment in this field.
Salary & benefits
Among roles that advertise a salary, typical pay ranges from NGN 70,000 to NGN 150,000 per month, providing insights into expected earnings for customer service & support roles in Lagos. Senior roles can earn upwards of NGN 250,000, attracting those with more experience to take on higher responsibility positions. Common benefits may include health care packages, retirement plans, and enhanced career development programs.
Skills & experience
Within customer service & support roles, a degree is the most common requirement, with HND also accepted. Prospective employees are often expected to have essential soft skills such as communication and patience, which are crucial for effective communication and resolving customer queries. Most roles ask for 1 year of experience, with some requiring 2 years of experience, reflecting a need for both experienced professionals and those at the entry level. Positions are predominantly at entry level, catering to new entrants in the field and young professionals eager to make their mark.
Key responsibilities & tasks
Junior roles typically involve handling incoming calls, resolving customer inquiries, and providing product and service guidance to ensure client satisfaction. These tasks require good communication skills and the ability to manage multiple inquiries efficiently. Senior roles are responsible for managing team performance, setting strategic objectives, and developing policies to improve customer service processes. They may also be involved in training junior team members, ensuring that high standards of service are maintained across the board.
Industries & companies
The top industries actively recruiting include retail, fashion & FMCG, hospitality & hotel, and recruitment. The listings are spread across several industries, with no single industry overwhelmingly dominating the job market for customer service and support roles.
Customer Service & Support
3 weeks ago
The Customer Service Manager will be responsible for managing client communication and coordinating customer requests from intake through completion, collection, or delivery, ensuring accuracy, professionalism, and timely service at every stage.
Funmak'S Emporium
Customer Service & Support
3 weeks ago
A Customer Service Representative (CSR) acts as the primary point of contact between an organization and its clients. The core focus of this role is to resolve customer inquiries, enhance brand loyalty, and maximize customer satisfaction
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Culate Wears
Customer Service & Support
3 weeks ago
The candidate will follow up with customers after purchase, call all dormant customers, follow up with delivery and give necessary information and updates to customers, celebrate customers and oitch offers to them.
Purplestone Online Shop
Customer Service & Support
3 weeks ago
An established E-Commerce Company is seeking a proactive, customer-focused and digitally savvy individual to join our team as a Customer Care & Email Marketing Officer.
Yemduk Properties Management
Customer Service & Support
4 weeks ago
We are hiring a customer service representative to manage customer queries and complaints.
Paxo Pharmaceautical Limited
Customer Service & Support
4 weeks ago
The Customer Service representative will assist customers by responding to inquiries, resolving issues, and providing accurate information about products and services.
Bridgemead Advisory
Customer Service & Support
4 weeks ago
Bridgemead Advisory is seeking an organized, proactive, and detail-oriented Business Support Officer to provide day-to-day administrative, operational, and coordination support across the firm. The successful candidate will work closely with the Business & Operations Manager to ensure smooth daily operations and administration.
Yemsays Properties and Investments Limited
Customer Service & Support
4 weeks ago
Yemsays Properties is looking for a professional, customer-focused, and highly organised Customer Care Personnel to join our growing team. The successful candidate will provide excellent customer service, respond to enquiries, follow up with prospects and clients, resolve complaints, and ensure a smooth, professional customer experience through ...
Customer Service & Support
1 month ago
FMR Agency is recruiting a proactive, customer-focused, and commercially minded Customer Service Representative to support the sales and customer experience operations of our client.
Dewll InTernational Logistics Ltd
Customer Service & Support
1 month ago
We are looking for an experienced Export Freight Forwarding Officer to manage export shipments from Nigeria. The role involves booking, export documentation, customs coordination, shipping arrangements, shipment tracking and communication with clients, shipping lines and clearing agents
R & R
Customer Service & Support
1 month ago
We are hiring a responsible, dedicated and professional Customer services representative in our reputable company, who will attend to customers’ inquiries and requests.
Africa Delivery Technologies Limited (Kwik)
Customer Service & Support
1 month ago
The ideal candidate is organized, digitally proficient, and experienced in inventory handling, picking, packing, order processing, dispatch coordination, and operational reporting. You should be able to work efficiently in a fast-paced environment while maintaining high standards of accuracy, product care, and service delivery
Africa Delivery Technologies Limited (Kwik)
Customer Service & Support
1 month ago
We seek an experienced and highly organized Fleet Supervisor to oversee the availability, deployment, and performance of the third-party riders, drivers, and supporting our delivery operations. The ideal candidate is a strong team leader with sound operational judgement and the ability to maintain a reliable delivery-partner network.
Swift Educational Consult
Customer Service & Support
1 month ago
We are seeking a proactive, sales-driven Customer Service & Sales Lead to supervise the CSR team, convert enquiries into sales and drive customer retention and catering sales.
Africa Delivery Technologies Limited (Kwik)
Customer Service & Support
1 month ago
We seek an experienced and highly organized Order Management Supervisor to lead the team responsible for coordinating last-mile delivery orders placed on our platform. The ideal candidate is a strong team leader with sound operational judgement, excellent problem-solving skills, and the ability to ensure accurate order processing, timely assignment
Africa Delivery Technologies Limited (Kwik)
Customer Service & Support
1 month ago
We seek a detail-oriented and dependable Order Management Officer to coordinate last-mile delivery orders placed on our platform. The ideal candidate is organized, digitally proficient, and capable of monitoring orders from placement to successful completion while ensuring accurate system updates, timely assignments, and prompt resolution
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