Full time Customer Service & Support Jobs in Lagos
Exploring full-time customer service and support jobs in Lagos reveals a steady demand with 103 current job vacancies. Notable roles include Customer Service Representative, Customer Service Officer, and Front Desk Officer. The array of opportunities reflects diverse possibilities for individuals seeking employment in this field.
Salary & benefits
Among roles that advertise a salary, typical pay ranges from NGN 70,000 to NGN 150,000 per month, providing insights into expected earnings for customer service & support roles in Lagos. Senior roles can earn upwards of NGN 250,000, attracting those with more experience to take on higher responsibility positions. Common benefits may include health care packages, retirement plans, and enhanced career development programs.
Skills & experience
Within customer service & support roles, an OND is the most common requirement, with degree also accepted. Prospective employees are often expected to have essential soft skills such as communication and problem-solving, which are crucial for effective communication and resolving customer queries. Most roles ask for 1 year of experience, with some requiring 2 years of experience, reflecting a need for both experienced professionals and those at the entry level. Positions are predominantly at entry level, catering to new entrants in the field and young professionals eager to make their mark.
Key responsibilities & tasks
Junior roles typically involve handling incoming calls, resolving customer inquiries, and providing product and service guidance to ensure client satisfaction. These tasks require good communication skills and the ability to manage multiple inquiries efficiently. Senior roles are responsible for managing team performance, setting strategic objectives, and developing policies to improve customer service processes. They may also be involved in training junior team members, ensuring that high standards of service are maintained across the board.
Industries & companies
The top industries actively recruiting include retail, fashion & FMCG, banking, finance & insurance, and hospitality & hotel. The listings are spread across several industries, with no single industry overwhelmingly dominating the job market for customer service and support roles.
Synergy Nigeria Ltd
Customer Service & Support
4 days ago
We are seeking a results-driven Marketing Manager to develop and implement marketing strategies that increase brand awareness, attract customers, and drive business growth. The ideal candidate will manage campaigns, conduct market research, oversee promotional activities, strengthen customer engagement, and monitor marketing performance.
Swift Consulting
Customer Service & Support
4 days ago
We are seeking a Customer Support Officer who will serve as a key point of contact between the company and its customers, ensuring that enquiries, complaints, and service-related issues are handled promptly and professionally.
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Jobs at E-direct - Company Review & Salary - Working at E-direct Careers & Employment
Customer Service & Support
4 days ago
The Housekeeper is responsible for maintaining the cleanliness, hygiene, and overall appearance of guest rooms and other assigned areas of the hotel.
1 week ago
We are seeking to hire a Sales Representative to join our team.
The Crestlite Limited
Customer Service & Support
1 week ago
We are seeking to hire a Personal Assistant to join our team.
Stretch-it Concepts Limited
Customer Service & Support
1 week ago
Our client who is a premium Luxury Shortlet & Serviced Apartment in Magodo, Lagos, is seeking an experienced and digitally savvy Shortlet Operations & Digital Marketing Officer to manage its online presence, property visibility, bookings and promotional activities.
O.Peenice Adio Global Enterprise
Customer Service & Support
1 week ago
A Customer Service Representative interacts with customers to handle inquiries, resolve complaints, provide product or service information, and ensure customer satisfaction. They serve as the link between the organization and its customers.
Brain and Braces Limited
Customer Service & Support
1 week ago
We need a very thorough and experienced people manager who can manage the salon floor perfectly, ensure customer satisfaction and keep high salon standard
1 week ago
A Warehouse keeper manages inventory and oversees all operations in a storeroom or warehouse. They are responsible for tracking stock levels, receiving and shelving deliveries, preparing outgoing shipments, and ensuring the physical workspace remains safe, clean, and highly organized.
12inch baguette limited
Customer Service & Support
1 week ago
We are looking for a responsible and customer-focused Digital Order Coordinator to manage online food orders and communicate with customers through our website, WhatsApp and third party delivery platforms.
Losode Nigeria Limited
Customer Service & Support
1 week ago
We are seeking to hire an Executive Assistant to join our team. As the Executive Assistant to the CEO at Losode, you will play a critical role in ensuring that the expected executive supports are achieved, business operates with clarity, discipline, and consistent execution. This is a high-impact role that combines executive support with operat ...
Trionlife wellness international
Customer Service & Support
1 week ago
The Sales Representative is responsible for attending to all assigned customer inquiries and leads, following them up via calls, WhatsApp, and messages, and converting them into paying customers.
BMValues Integrated Services Ltd
Customer Service & Support
1 week ago
We are seeking to hire a Customer Service Representative to join our team.
Peachy Talent Solutions
Customer Service & Support
1 week ago
Customer Service Manager
iLotBet
Customer Service & Support
1 week ago
iLOTBET is seeking a proactive and customer-focused Customer Service Representative to join our dynamic team. The ideal candidate will be responsible for delivering excellent customer support while ensuring a seamless experience for our users across multiple communication channels. This is a full time-onsite role.
Luxury Luchy Wears
Customer Service & Support
1 week ago
An Administrative Assistant supports the day-to-day operations of an office and helps management run smoothly. You are the "engine room" of the company - handling paperwork, coordination, and logistics so other teams can focus on their core work. You’ll find Admin Assistants in corporate offices.
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