Full time Customer Service & Support Jobs in Lagos
Exploring full-time customer service and support jobs in Lagos reveals a steady demand with 104 current job vacancies. Notable roles include Customer Service Representative, Customer Service Officer, and Sales Representative. The array of opportunities reflects diverse possibilities for individuals seeking employment in this field.
Salary & benefits
Among roles that advertise a salary, typical pay ranges from NGN 70,000 to NGN 150,000 per month, providing insights into expected earnings for customer service & support roles in Lagos. Senior roles can earn upwards of NGN 250,000, attracting those with more experience to take on higher responsibility positions. Common benefits may include health care packages, retirement plans, and enhanced career development programs.
Skills & experience
Within customer service & support roles, a degree is the most common requirement, with HND also accepted. Prospective employees are often expected to have essential soft skills such as communication and patience, which are crucial for effective communication and resolving customer queries. Most roles ask for 1 year of experience, with some requiring 2 years of experience, reflecting a need for both experienced professionals and those at the entry level. Positions are predominantly at entry level, catering to new entrants in the field and young professionals eager to make their mark.
Key responsibilities & tasks
Junior roles typically involve handling incoming calls, resolving customer inquiries, and providing product and service guidance to ensure client satisfaction. These tasks require good communication skills and the ability to manage multiple inquiries efficiently. Senior roles are responsible for managing team performance, setting strategic objectives, and developing policies to improve customer service processes. They may also be involved in training junior team members, ensuring that high standards of service are maintained across the board.
Industries & companies
The top industries actively recruiting include retail, fashion & FMCG, hospitality & hotel, and recruitment. The listings are spread across several industries, with no single industry overwhelmingly dominating the job market for customer service and support roles.
B.Y Mafit Ltd
Customer Service & Support
3 days ago
We seek to hire a suitable candidate to fill in the position of a customer service representative
Xugong Nigeria Company Limited (Xcmg)
Customer Service & Support
3 days ago
Handles incoming customer inquiries, resolves product or service complaints, manages administrative order processing, and maintains accurate client databases. Operating across channels like phone, email, live chat, and face-to-face interactions, the CSO turns complex technical or service issues into simple, satisfying solutions for the customer.
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Estrada International Staffing Solutions
Customer Service & Support
3 days ago
We are looking for a charismatic, high-energy Client Experience Specialist to be the face and pulse of Estrada. You are a "super-connector"—someone who thrives in social settings, speaks with confidence, and has an uncanny ability to read the room. You won't just manage accounts; you will architect the client’s journey.
3 days ago
We are seeking a friendly, presentable, and customer-focused Sales Assistant to work in a women’s clothing store in Lagos. The ideal candidate will assist customers with their shopping needs, promote clothing items, maintain an organised store environment, and support daily sales activities.
Tantacom Groups
Customer Service & Support
5 days ago
The Client Service Representative at One Charming Party is responsible for creating an exceptional, warm, and premium experience for every client. The ideal candidate must be smart, friendly, emotionally intelligent, polished, respectful, and confident, with excellent communication skills and the ability to speak professionally.
B-Meson Limited
Customer Service & Support
6 days ago
We are seeking a dedicated and proactive Customer Service Officer to join our dynamic team in Surulere. This is a demanding mid-level role requiring exceptional commitment and a strong work ethic. Location: Surulere
Ultraceeti Africa
Customer Service & Support
6 days ago
We are recruiting a responsive and customer-focused Customer Service Representative to respond to enquiries, provide product information, follow up with prospective buyers, and support sales conversion. The ideal candidate must have strong communication skills, good attention to detail, and ability to reply multiple customers effectively.
CIAPP Ventures
Customer Service & Support
6 days ago
The Customer Service Representative will be responsible for handling customer inquiries, resolving complaints, providing information about the company’s services, and ensuring a positive customer experience. The role requires excellent communication, professionalism, responsiveness, and strong customer relationship skills.
6 days ago
We are looking for a vibrant, motivated, and reliable Sales Associate to join our team. In this role, you will be the face of our business, helping customers find what they need and ensuring they have an excellent shopping experience.
AVN Global Ventures Limited
Customer Service & Support
1 week ago
We are seeking a smart, well-presented, and customer-focused showroom customer service officer to provide exceptional service to customers visiting our showroom. The ideal candidate must have prior experience working in a showroom environment, possess excellent communication skills, and be proficient in Microsoft Excel.
Trionlife wellness international
Customer Service & Support
1 week ago
We are seeking a competent, proactive, and detail-oriented individual with approximately 2 years of experience in customer support and operational processes to join our team. The ideal candidate will be responsible for coordinating customer orders, ensuring effective communication, maintaining accurate customer records, and strengthening custom ...
1 week ago
We are seeking an experienced Customer Service Manager to oversee customer complaints, after-sales service, warranty management, and service coordination. The ideal candidate should have experience in HVAC, engineering, or technical equipment industries and be committed to delivering excellent customer satisfaction.
Whip-Smart Service Providers Limited
Customer Service & Support
1 week ago
We are seeking a detail-oriented and customer-focused Front Desk / Quality Control Officer to join our team. The ideal candidate will be responsible for managing front desk activities, ensuring products are properly inspected and packaged, maintaining accurate records, and delivering excellent customer service.
NJZC International Construction
Customer Service & Support
1 week ago
We are seeking a professional, friendly, and well-organized Front Desk Officer to join our team. The ideal candidate will be the first point of contact for guests, handling reservations, check-ins, check-outs, and providing excellent customer service to ensure a pleasant and memorable guest experience.
Recruitment Hub Ng
Customer Service & Support
1 week ago
We are seeking a dynamic and results-oriented Sales Representative to join our growing team. The successful candidate will be responsible for driving sales, building strong client relationships, and achieving revenue targets. This role requires excellent communication skills, a proactive mindset, and the ability to thrive in a competitive market.
1 week ago
We are hiring a responsible and professional Customer Service Officer in our prestigious company, who will welcome visitors and attend to customers professionally.
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