Full time Customer Service & Support Jobs in Lagos
Exploring full-time customer service and support jobs in Lagos reveals a steady demand with 106 current job vacancies. Notable roles include Customer Service Representative, Customer Service Officer, and Sales Representative. The array of opportunities reflects diverse possibilities for individuals seeking employment in this field.
Salary & benefits
Among roles that advertise a salary, typical pay ranges from NGN 70,000 to NGN 150,000 per month, providing insights into expected earnings for customer service & support roles in Lagos. Senior roles can earn upwards of NGN 250,000, attracting those with more experience to take on higher responsibility positions. Common benefits may include health care packages, retirement plans, and enhanced career development programs.
Skills & experience
Within customer service & support roles, a HND is the most common requirement, with OND also accepted. Prospective employees are often expected to have essential soft skills such as communication and problem-solving, which are crucial for effective communication and resolving customer queries. Most roles ask for 1 year of experience, with some requiring 2 years of experience, reflecting a need for both experienced professionals and those at the entry level. Positions are predominantly at entry level, catering to new entrants in the field and young professionals eager to make their mark.
Key responsibilities & tasks
Junior roles typically involve handling incoming calls, resolving customer inquiries, and providing product and service guidance to ensure client satisfaction. These tasks require good communication skills and the ability to manage multiple inquiries efficiently. Senior roles are responsible for managing team performance, setting strategic objectives, and developing policies to improve customer service processes. They may also be involved in training junior team members, ensuring that high standards of service are maintained across the board.
Industries & companies
The top industries actively recruiting include retail, fashion & FMCG, hospitality & hotel, and IT & Telecoms. Specific employers actively pursuing candidates include E-direct. The listings are spread across several industries, with no single industry overwhelmingly dominating the job market for customer service and support roles.
Elevare Human Solutions Ltd
Customer Service & Support
1 month ago
We are seeking an experienced Finishes Supervisor to oversee and coordinate all finishing works on construction projects. The successful candidate will ensure that all finishing activities are completed to the highest quality standards, within budget, and in line with project timelines.
Ify Klozet & Fashion
Customer Service & Support
1 month ago
We are currently seeking a Sales & Customer Service Officer to manage customer engagement, drive sales, and maintain positive client relationships. This role requires a proactive, organized, and customer-focused individual who can also manage online sales interactions and digital engagement.
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D’xplorer Cakes and Catering Services Ltd
Customer Service & Support
1 month ago
The Sales Representative will be responsible for driving sales, building customer relationships, and ensuring excellent customer service. The role involves promoting the company’s products (cakes, pastries, and catering services) and meeting sales targets.
Primote Africa
Customer Service & Support
1 month ago
We are looking for a Technical Support Staff to provide technical assistance, troubleshoot product issues, and support customers with electrical and lighting solutions.
Whip-Smart Service Providers Limited
Customer Service & Support
1 month ago
We are seeking a smart, energetic, and customer-focused Sales Representative to join our men's fashion retail team. The ideal candidate will have excellent interpersonal skills, a passion for fashion, and the ability to deliver exceptional customer service while driving sales. The successful candidate will be responsible for creating a memorabl ...
1 month ago
Are you detail-oriented, customer-focused, and experienced in banking operations? Our client, a reputable financial institution, is looking for a qualified Bank Teller to join its team.
Whip-Smart Service Providers Limited
Customer Service & Support
1 month ago
We are seeking a smart, customer-friendly, and sales-driven Sales Representative to join our retail team in Victoria Island. The ideal candidate will be responsible for attending to customers, promoting and selling kitchen utensils and gift items, maintaining attractive product displays, and supporting the achievement of sales targets.
Mirabol Integrated Services
Customer Service & Support
1 month ago
Are you an experienced Customer Service Officer with a passion for delivering exceptional customer experiences? Do you have at least 2 years of banking customer service experience? If so, this opportunity is for you!
Losode Nigeria Limited
Customer Service & Support
1 month ago
As a User Engagement (UE) Analyst at Losode, you will play a critical role as the front door of the business, directly impacting seller experience, buyer engagement, and revenue generation.
E-Hotels Transit Bnb Limited
Customer Service & Support
1 month ago
The Laundry Attendant will be responsible for washing, drying, ironing, folding, and properly handling linens, uniforms, and guest clothing while maintaining high standards of cleanliness and hygiene.
Bar Exams Mind Preparatory Ltd
Customer Service & Support
1 month ago
We are looking for a goal oriented as a customer support officer to join our team, he/she will serve as the first point of contact for clients, visitors, and partners of the organisation. The role involves providing exceptional customer service, responding to inquiries, resolving complaints, and ensuring a positive experience for all customers.
Staffify Outsourcing Limited
Customer Service & Support
1 month ago
The Customer Service Manager is responsible for developing and implementing customer service strategies that enhance customer satisfaction, loyalty, and retention. The role oversees the Customer Service Team, ensures efficient handling of customer enquiries and complaints, establishes service standards, and drives continuous improvement.
The Grid Restaurant and Winery
Customer Service & Support
1 month ago
The Guest Experience & Learning Manager will be responsible for designing, implementing, and maintaining exceptional service standards across all brands within Great Hospitality Group. This individual will drive customer service excellence, develop training programmes, elevate menu knowledge among staff, and curate memorable guest experiences.
The Acclivial Travellers Escapade Limited (TAT Agency Limited))
Customer Service & Support
1 month ago
As a Graduate Trainee in TAT Agency, you will participate in a structured training and development program designed to build a strong foundation in the travel and tourism industry. You will receive hands-on training and practical exposure in one of the company's core business units: Visa Processing, School Services (Study Abroad), or Vacation.
1 month ago
The idea candidate will be required to market the company's insurance ERP to clients, collaborate and provide software training and timely responses to inquiries as well as identify clients software challenges.
1 month ago
We are a reputable company committed to providing excellent service and maintaining a clean, safe, and comfortable environment for our clients and guests. We are currently seeking a diligent and detail-oriented Housekeeping Officer to join our team.
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