Full time Customer Service & Support Jobs in Lagos
Exploring full-time customer service and support jobs in Lagos reveals a steady demand with 103 current job vacancies. Notable roles include Customer Service Representative, Customer Service Officer, and Front Desk Officer. The array of opportunities reflects diverse possibilities for individuals seeking employment in this field.
Salary & benefits
Among roles that advertise a salary, typical pay ranges from NGN 70,000 to NGN 150,000 per month, providing insights into expected earnings for customer service & support roles in Lagos. Senior roles can earn upwards of NGN 250,000, attracting those with more experience to take on higher responsibility positions. Common benefits may include health care packages, retirement plans, and enhanced career development programs.
Skills & experience
Within customer service & support roles, an OND is the most common requirement, with degree also accepted. Prospective employees are often expected to have essential soft skills such as communication and problem-solving, which are crucial for effective communication and resolving customer queries. Most roles ask for 1 year of experience, with some requiring 2 years of experience, reflecting a need for both experienced professionals and those at the entry level. Positions are predominantly at entry level, catering to new entrants in the field and young professionals eager to make their mark.
Key responsibilities & tasks
Junior roles typically involve handling incoming calls, resolving customer inquiries, and providing product and service guidance to ensure client satisfaction. These tasks require good communication skills and the ability to manage multiple inquiries efficiently. Senior roles are responsible for managing team performance, setting strategic objectives, and developing policies to improve customer service processes. They may also be involved in training junior team members, ensuring that high standards of service are maintained across the board.
Industries & companies
The top industries actively recruiting include retail, fashion & FMCG, banking, finance & insurance, and hospitality & hotel. The listings are spread across several industries, with no single industry overwhelmingly dominating the job market for customer service and support roles.
Tri-A service
Customer Service & Support
1 month ago
We are seeking to hire a Customer Service Officer to join our team.
1 month ago
We are seeking a highly experienced licensed customs broker with strong hands-on knowledge of Nigerian customs procedures and cargo-clearance operations. Someone who can independently manage customs documentation, entries, duty assessments, examinations, and cargo clearance while maintaining effective relationships with customs and stakeholders.
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1 month ago
We are seeking a responsible and experienced Customer Service Officer to manage our Client communications and provide accurate information while ensuring good customer relationship.
Laiedon Innovations
Customer Service & Support
1 month ago
We are looking to hire a Customer Service Representative on behalf of our client in the sports betting industry to support users on their sports betting platform. The role involves handling customer inquiries, resolving betting and payment issues, and ensuring a compliant and responsible gaming experience in line with Nigerian regulations.
CoreHR Consulting
Customer Service & Support
1 month ago
We are looking for a Visa and Ticketing Officer to join a growing operations team. The role covers end to end visa application processing, airline ticketing and reservations, and client documentation support for a high volume leisure and corporate client base.
1 month ago
We are seeking to hire for the role of Cashier for our restaurant
Jorvit School LTD
Customer Service & Support
1 month ago
We are looking for a friendly, professional, and customer-focused Customer Service Representative to join our team. The ideal candidate will handle customer inquiries, resolve complaints, provide accurate information about products and services, and ensure an excellent customer experience.
Talking-Bole Nigeria limited
Customer Service & Support
1 month ago
Attend to clients inquiries physically and across all social media platforms. Basic knowledge on content creation.
1 month ago
Our client is seeking a female professional and customer-focused front desk officer to manage customer interactions, handle laundry operations at the front office, and ensure excellent delivery.
R & R
Customer Service & Support
1 month ago
We are seeking a dedicated, professional and experienced Customer Service Representative in our prestigious store, who will, welcome and attend to customers in a warm and professional manner.
D’xplorer Cakes and Catering Services Ltd
Customer Service & Support
1 month ago
The Customer Service Representative will serve as the first point of contact for customers, ensuring they receive excellent service from inquiry to delivery. The CSR will handle orders, respond to questions, resolve complaints, and maintain positive customer relationships to enhance the company’s reputation.
Mayristics Enterprise
Customer Service & Support
1 month ago
Mayristics Enterprise needs a competent person who is ready to care for customers me needs.
Diamonds and Pearls Travels
Customer Service & Support
1 month ago
We are looking for a Travel and Tour Consultant with great enthusiasm for travel. You will be responsible for promoting and booking traveling arrangements which may include flight, hotel accommodation, tours, and visa applications for clients (individuals, families, groups, or businesses)
RHMS Tech
Customer Service & Support
1 month ago
We are seeking a friendly, professional, and customer-focused Customer Service Representative to join our team. The ideal candidate will be responsible for delivering exceptional customer support, handling inquiries, resolving complaints, and ensuring a positive customer experience across all communication channels.
Ahuvah Splendor
Customer Service & Support
1 month ago
The Customer Service Representative is responsible for providing excellent customer support by responding to inquiries, resolving complaints, processing requests, and ensuring a positive customer experience. The role involves building strong customer relationships while promoting the organization's products and services.
Synergy Aesthetic Ltd
Customer Service & Support
1 month ago
A Customer Service Representative (CSR) is basically the bridge between a company and its customers. They're the person you talk to when you need help, have a question, or something went wrong.
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