Full time Customer Service & Support Jobs in Lagos
Exploring full-time customer service and support jobs in Lagos reveals a steady demand with 104 current job vacancies. Notable roles include Customer Service Representative, Customer Service Officer, and Sales Representative. The array of opportunities reflects diverse possibilities for individuals seeking employment in this field.
Salary & benefits
Among roles that advertise a salary, typical pay ranges from NGN 70,000 to NGN 150,000 per month, providing insights into expected earnings for customer service & support roles in Lagos. Senior roles can earn upwards of NGN 250,000, attracting those with more experience to take on higher responsibility positions. Common benefits may include health care packages, retirement plans, and enhanced career development programs.
Skills & experience
Within customer service & support roles, a degree is the most common requirement, with HND also accepted. Prospective employees are often expected to have essential soft skills such as communication and patience, which are crucial for effective communication and resolving customer queries. Most roles ask for 1 year of experience, with some requiring 2 years of experience, reflecting a need for both experienced professionals and those at the entry level. Positions are predominantly at entry level, catering to new entrants in the field and young professionals eager to make their mark.
Key responsibilities & tasks
Junior roles typically involve handling incoming calls, resolving customer inquiries, and providing product and service guidance to ensure client satisfaction. These tasks require good communication skills and the ability to manage multiple inquiries efficiently. Senior roles are responsible for managing team performance, setting strategic objectives, and developing policies to improve customer service processes. They may also be involved in training junior team members, ensuring that high standards of service are maintained across the board.
Industries & companies
The top industries actively recruiting include retail, fashion & FMCG, hospitality & hotel, and recruitment. The listings are spread across several industries, with no single industry overwhelmingly dominating the job market for customer service and support roles.
Africa Delivery Technologies Limited (Kwik)
Customer Service & Support
1 month ago
We seek a proactive and detail-oriented Fleet Officer to coordinate the availability and efficient utilization of third-party riders, drivers, and vehicles supporting our delivery operations. The ideal candidate is highly organized, operationally responsive, and capable of maintaining accurate fleet records, and coordinating delivery partners.
1 month ago
This is not a remote position. My Haire Concierge is looking for a digitally savvy, commercially minded Digital Concierge to manage our digital client experience, from online enquiry to payment, booking, follow-up and repeat business. Full-time and on-site at our studio in Lekki, Lagos.
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1 month ago
My Haire Concierge is looking for a warm, polished and highly organised Studio Concierge to join our team in Lekki, Lagos. This full-time, on-site role owns the physical client journey and day-to-day studio experience, ensuring every client is welcomed, attended to and guided through their visit seamlessly.
PJek Enterprise
Customer Service & Support
1 month ago
We are looking for Cold Calling Representatives to join our team. Your main responsibility will be to speak with leads over the phone, engage them in conversation, ask the required questions, and prequalify interested leads based on the provided criteria. We will provide the necessary training, script, and guidance to help you perform the role ...
Swift Educational Consult
Customer Service & Support
1 month ago
We are seeking an experienced and commercially minded Head, Trust Services to lead our Trust Services function and play a key role in building the next phase of the business. This is a senior leadership role combining business development, trust administration, client advisory, technical oversight, regulatory discipline and team leadership.
L'Styleum
Customer Service & Support
1 month ago
A dedicated professional responsible for assisting customers, resolving inquiries and ensuring a smooth and positive service experience. The role focuses on communication, problem solving and maintaining customer satisfaction while representing the company with professionalism and courtesy.
Eseoghene Joy Confidence Ventures
Customer Service & Support
1 month ago
The Customer Service Representative (CSR) serves as the primary point of contact between the company and its customers. The role involves handling inquiries, resolving complaints, processing orders, and ensuring a positive customer experience at all times. The ideal candidate is friendly, patient, solution-oriented, and able to communicate clearly
Nath Nail Academy Limited
Customer Service & Support
1 month ago
Dedicated and personable Customer Service Representative with experience assisting clients, resolving inquiries, and ensuring customer satisfaction. Skilled in problem-solving, communication, and building positive customer relationships. Committed to delivering high-quality support and enhancing the overall customer experience.
HrmOffice Limited
Customer Service & Support
1 month ago
As a Customer Success & Implementation Specialist, you will own the customer onboarding and activation process end-to-end. Your goal is to ensure every customer transitions smoothly from setup to active usage, reducing time-to-value and driving long-term success.
Deepthink Global Concept Ltd
Customer Service & Support
1 month ago
We are hiring a Customer Service Specialist
House Of Blanks
Customer Service & Support
1 month ago
This is an exciting opportunity for someone who enjoys interacting with customers, learning new things, working online, and finding creative ways to turn enquiries into sales. You'll be the bridge between our customers and our online store—making sure customers get quick responses, orders are properly handled, and the online channel continues t ...
Swift Consulting
Customer Service & Support
1 month ago
We are seeking a professional, friendly, and customer-focused Customer Service Officer to join our client’s IT firm. The successful candidate will handle customer inquiries, resolve complaints, provide information about the company’s products and services, and ensure a positive customer experience.
Perona Beauty
Customer Service & Support
1 month ago
The ideal candidiate is responsible for supervising the sales team and ensure that customers inquiries and complaints are professionally handles with quick resolution.
Estrada International Staffing Solutions
Customer Service & Support
1 month ago
Our client is a life insurance company focused on delivering quality service and building lasting relationships with its customers. The organization is seeking a customer focused leader who can manage the customer service function while supporting business growth, service quality and team performance.
Primote Africa
Customer Service & Support
1 month ago
The Client Service Executive will serve as a key point of contact between the company, clients, field teams, and internal departments. The role involves communicating with clients, understanding their requirements, providing updates, responding to enquiries, coordinating requests, and ensuring clients receive excellent service throughout a pro ...
Jidaytech Solar Services Ltd
Customer Service & Support
1 month ago
A Sales Manager is a professional who is responsible for the success of their company’s sales department. They set goals for their team and produce monthly forecasting reports to see how well they’re doing in achieving those targets and budgets based on what’s happening with revenue streams so that everything runs smoothly from month to month.
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