Full time Customer Service & Support Jobs in Lagos
Exploring full-time customer service and support jobs in Lagos reveals a steady demand with 106 current job vacancies. Notable roles include Customer Service Representative, Customer Service Officer, and Sales Representative. The array of opportunities reflects diverse possibilities for individuals seeking employment in this field.
Salary & benefits
Among roles that advertise a salary, typical pay ranges from NGN 70,000 to NGN 150,000 per month, providing insights into expected earnings for customer service & support roles in Lagos. Senior roles can earn upwards of NGN 250,000, attracting those with more experience to take on higher responsibility positions. Common benefits may include health care packages, retirement plans, and enhanced career development programs.
Skills & experience
Within customer service & support roles, a HND is the most common requirement, with OND also accepted. Prospective employees are often expected to have essential soft skills such as communication and problem-solving, which are crucial for effective communication and resolving customer queries. Most roles ask for 1 year of experience, with some requiring 2 years of experience, reflecting a need for both experienced professionals and those at the entry level. Positions are predominantly at entry level, catering to new entrants in the field and young professionals eager to make their mark.
Key responsibilities & tasks
Junior roles typically involve handling incoming calls, resolving customer inquiries, and providing product and service guidance to ensure client satisfaction. These tasks require good communication skills and the ability to manage multiple inquiries efficiently. Senior roles are responsible for managing team performance, setting strategic objectives, and developing policies to improve customer service processes. They may also be involved in training junior team members, ensuring that high standards of service are maintained across the board.
Industries & companies
The top industries actively recruiting include retail, fashion & FMCG, hospitality & hotel, and IT & Telecoms. Specific employers actively pursuing candidates include E-direct. The listings are spread across several industries, with no single industry overwhelmingly dominating the job market for customer service and support roles.
HrmOffice Limited
Customer Service & Support
1 month ago
We are seeking an exceptional Lead Full Stack Developer with a minimum of 8 years of professional software development experience to join our growing engineering team. This is a leadership role for a highly skilled engineer who goes beyond writing code. You will be responsible for shaping technical strategy, driving engineering excellence, ment ...
Kenex Konsults International
Customer Service & Support
1 month ago
We are seeking a professional Studio Assistant to manage client interactions and ensure an exceptional customer experience within our beauty studio.
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Kenex Konsults International
Customer Service & Support
1 month ago
We are seeking a customer-focused, and professional Client Relations Officer to manage client interactions and ensure an exceptional customer experience within our beauty studio.
Pistachio Foods Limited
Customer Service & Support
1 month ago
The Restaurant Supervisor is responsible for overseeing the day-to-day operations of the restaurant to ensure exceptional customer service, efficient service delivery, and compliance with company standards. The role involves supervising front-of-house staff, coordinating service activities, resolving guest concerns, maintaining cleanliness and food
Customer Service & Support
1 month ago
We are seeking a highly professional and customer-focused Customer Service Representative who will be responsible for delivering exceptional customer experiences across all communication channels.
R & R
Customer Service & Support
1 month ago
We are hiring a responsible and reliable customer service representative that will attend to walk-in and online customers professionally
Smart Grace Business Enterprise
Customer Service & Support
1 month ago
We are looking to hire a Customers Service Representative to manage customer queries and complaints. You will also be asked to process orders and modifications and escalate complaints across a number of communication channels. To do well in this role, you need to be able to remain calm when customers are frustrated and have experience working w ...
Smart Grace Business Enterprise
Customer Service & Support
1 month ago
We are looking to hire a Front Desk Officer to assist with checking guests in and out of our establishment. The front desk agent will assist guests with enquiries, problems, and complaints.
Yeson Management Co. Ltd
Customer Service & Support
1 month ago
We are a technologically advanced and strong Chinese tissue manufacturing company and are now recruiting several Chinese translators who are fluent in Chinese and Nigerian English.
Lead Enterprise Support Company
Customer Service & Support
1 month ago
A reputable HMO company located at Alausa Lagos is seeking a proactive, customer-focused, and highly professional Call Center Agent to join its Client Service team. The ideal candidate will be responsible for handling inbound and outbound customer interactions, resolving enquiries, and coordinating healthcare service requests.
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