Customer Service & Support Jobs in Lagos

We are seeking a dedicated and articulate Customer Care Representative to join our team. The ideal candidate will be responsible for providing excellent support to our clients, resolving inquiries in a timely manner, and ensuring a positive customer experience across all communication channels.

We are seeking to hire a Customer Service Representative to handle inquiries via email, chat, and social media. You’ll be responsible for resolving issues, providing product information, and supporting customers across online platforms.

The Client-Tutor Experience Officer is responsible for ensuring a seamless, high-quality experience between clients and tutors from the moment a trial class is booked until its completion. This role ensures every new client enjoys a smooth onboarding process, efficient class coordination, and exceptional communication.

Customer service representatives are responsible for providing support to customers by answering inquiries, resolving issues, and ensuring a positive experience with the company’s products or services. They communicate through phone, email, chat, or in-person interactions, maintain customer records, and escalate complex problems when necessary.

We are looking for a proactive, creative, and customer-focused individual to handle both customer relations and marketing for our new premium coffee shop opening in Lekki Phase 1. The ideal candidate will engage with guests, resolve issues professionally, grow our online presence, and support the General Manager with marketing initiatives.

Our client is seeking a friendly, detail-oriented Customer Service Manager to support their retail printing store operations. This role involves assisting customers with printing service inquiries, processing orders and payments, ensuring accurate transactions, and maintaining a clean, organized customer service area.

We are seeking a friendly and customer-focused Customer Service Representative to join our team. The Customer Service Representative will be responsible for providing exceptional service to our customers, addressing inquiries and concerns, and ensuring customer satisfaction through effective communication and problem-solving.

FFSD Travels is seeking a proactive and detail-oriented Travel Support Officer with mid-level sector experience. The successful candidate will oversee flight bookings, ticket issuance, and provide expert travel advisory services. This role requires excellent knowledge of global distribution systems (GDS) and a customer-first approach.

We are looking for a suitable candidate to fill this position.

The Spa Administrative Officer supports smooth daily spa operations and skincare production. The role combines client care, administration, and procurement responsibilities to ensure efficient service delivery and uphold the brand’s standards.

Our client, a reputable online pharmaceutical marketplace that provides customers with convenient access to medications and healthcare products. Seeks to hire an excellent Customer Service Representative.

This is a full-time, on-site role located in Lagos for a Customer Relationship Officer. The responsibilities include proactively managing relationships with clients, addressing customer inquiries, and ensuring excellent customer satisfaction. The role involves acting as a key point of contact for clients.

Ideation House Limited seeks a customer-focused Customer Experience Executive to handle inquiries, resolve issues, and enhance client satisfaction. The role ensures smooth interactions, supports service improvement, and maintains a high standard of customer engagement.

The Customer Service Representative will serve as the first point of contact for customers, providing information, resolving inquiries, and ensuring a positive customer experience. The role involves handling calls, messages, and complaints professionally while maintaining accurate records and delivering excellent service.

The Front Desk Supervisor oversees daily front office operations, ensures excellent guest service, supports the front desk team, and maintains smooth check-in and check-out procedures.

A professional and customer-focused Receptionist responsible for handling front desk operations, assisting guests, managing reservations, and ensuring smooth day-to-day hotel reception activities.