Full time Customer Service & Support Jobs in Lagos
Exploring full-time customer service and support jobs in Lagos reveals a steady demand with 106 current job vacancies. Notable roles include Customer Service Representative, Customer Service Officer, and Sales Representative. The array of opportunities reflects diverse possibilities for individuals seeking employment in this field.
Salary & benefits
Among roles that advertise a salary, typical pay ranges from NGN 70,000 to NGN 150,000 per month, providing insights into expected earnings for customer service & support roles in Lagos. Senior roles can earn upwards of NGN 250,000, attracting those with more experience to take on higher responsibility positions. Common benefits may include health care packages, retirement plans, and enhanced career development programs.
Skills & experience
Within customer service & support roles, a HND is the most common requirement, with OND also accepted. Prospective employees are often expected to have essential soft skills such as communication and problem-solving, which are crucial for effective communication and resolving customer queries. Most roles ask for 1 year of experience, with some requiring 2 years of experience, reflecting a need for both experienced professionals and those at the entry level. Positions are predominantly at entry level, catering to new entrants in the field and young professionals eager to make their mark.
Key responsibilities & tasks
Junior roles typically involve handling incoming calls, resolving customer inquiries, and providing product and service guidance to ensure client satisfaction. These tasks require good communication skills and the ability to manage multiple inquiries efficiently. Senior roles are responsible for managing team performance, setting strategic objectives, and developing policies to improve customer service processes. They may also be involved in training junior team members, ensuring that high standards of service are maintained across the board.
Industries & companies
The top industries actively recruiting include retail, fashion & FMCG, hospitality & hotel, and IT & Telecoms. Specific employers actively pursuing candidates include E-direct. The listings are spread across several industries, with no single industry overwhelmingly dominating the job market for customer service and support roles.
R & R
Customer Service & Support
2 weeks ago
We are seeking a responsible, accountable and professional Customer Service Representative that will attend to client inquires regarding event planning, bookings, and services via walk-in, phone, email, and social media.
R & R
Customer Service & Support
2 weeks ago
We are hiring a professional, dedicated and responsible Customer Service Representative in our prestigious company who will attend to walk-in client inquiries regarding event planning, bookings and services via walk-in, phone, email, and social media.
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FactBase Consulting Limited
Customer Service & Support
2 weeks ago
The Loan Officer will identify and recruit qualified borrowers, assess loan applications to determine creditworthiness, explain loan terms clearly to customers, maintain accurate loan records, and build strong client relationships to support timely repayment and drive business growth.
2 weeks ago
The Laundry Attendant is responsible for washing, drying, ironing, folding, and organizing hotel linens, towels, uniforms, and guest laundry. The role ensures all laundry items are cleaned to the highest standard, handled with care, and delivered promptly while maintaining a clean, safe, and organized laundry.
Kenex Konsults International
Customer Service & Support
3 weeks ago
The Waitress is responsible for providing exceptional customer service by welcoming guests, taking food and beverage orders, serving meals promptly, and ensuring a pleasant dining experience. The role involves maintaining cleanliness in the dining area, handling customer inquiries professionally, processing payments where required.
DexNova consulting limited
Customer Service & Support
3 weeks ago
We are seeking a proactive and detail-oriented Backend Support Officer to provide operational support to our Field Support Officers (FSOs) and ensure the smooth coordination of backend activities. The successful candidate will be responsible for reporting, logistics coordination, inventory management, issue resolution.
Sunlite Digital Concept
Customer Service & Support
3 weeks ago
Marketing Manager is responsible for developing and executing marketing strategies that increase brand awareness, attract customers, and drive business growth. They oversee marketing campaigns, manage budgets, conduct market research, analyze consumer trends, and collaborate with sales and other departments to achieve organizational goals.
DexNova consulting limited
Customer Service & Support
3 weeks ago
The Field Support Officer (FSO) is responsible for providing on-site operational and technical support to merchants and agents. The role ensures the seamless deployment, maintenance, and optimal performance of POS payment terminals while delivering excellent customer service and supporting business growth within the assigned territory.
Kapolite Care Home Limited
Customer Service & Support
3 weeks ago
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across several communication channels.
Kapolite Care Home Limited
Customer Service & Support
3 weeks ago
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels.
Smart Grace Business Enterprise
Customer Service & Support
3 weeks ago
We are looking for a master multi-tasker with excellent communication skills and an upbeat attitude. Candidates should be able to assist management and all visitors to the company by handling office tasks, providing polite and professional assistance via phone, mail, and e-mail, making reservations or travel arrangements, and generally being a ...
Smart Grace Business Enterprise
Customer Service & Support
3 weeks ago
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels.
Queenest Recruitment & Support Agency
Customer Service & Support
3 weeks ago
We are looking for a dedicated and detail-oriented Laundry Staff to join our team in Lekki Phase 1. The successful candidate will be responsible for handling garment washing processes, ensuring clothes are cleaned, treated, and cared for according to company standards.
Skin Food Organic
Customer Service & Support
3 weeks ago
We are looking for a detail-oriented & reliable associate to join our growing team. In this role, You will play a critical role in ensuring every customer receives the correct products in excellent condition & on time. If you enjoy working in a fast-paced environment, have strong attention to detail, & take pride in accuracy, then this is for you.
Irecharge Tech Innovations Ltd
Customer Service & Support
3 weeks ago
The role oversees customer service operations, complaint resolution, service quality, team performance, and continuous process improvement while driving customer satisfaction, operational efficiency, and compliance with CBN consumer protection guidelines and internal policies.
Irecharge Tech Innovations Ltd
Customer Service & Support
3 weeks ago
The role ensures a seamless customer experience while maintaining compliance with regulatory requirements, internal service standards, and customer protection guidelines.
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