Full time Customer Service & Support Jobs in Lagos
Exploring full-time customer service and support jobs in Lagos reveals a steady demand with 104 current job vacancies. Notable roles include Customer Service Representative, Customer Service Officer, and Sales Representative. The array of opportunities reflects diverse possibilities for individuals seeking employment in this field.
Salary & benefits
Among roles that advertise a salary, typical pay ranges from NGN 70,000 to NGN 150,000 per month, providing insights into expected earnings for customer service & support roles in Lagos. Senior roles can earn upwards of NGN 250,000, attracting those with more experience to take on higher responsibility positions. Common benefits may include health care packages, retirement plans, and enhanced career development programs.
Skills & experience
Within customer service & support roles, a degree is the most common requirement, with HND also accepted. Prospective employees are often expected to have essential soft skills such as communication and patience, which are crucial for effective communication and resolving customer queries. Most roles ask for 1 year of experience, with some requiring 2 years of experience, reflecting a need for both experienced professionals and those at the entry level. Positions are predominantly at entry level, catering to new entrants in the field and young professionals eager to make their mark.
Key responsibilities & tasks
Junior roles typically involve handling incoming calls, resolving customer inquiries, and providing product and service guidance to ensure client satisfaction. These tasks require good communication skills and the ability to manage multiple inquiries efficiently. Senior roles are responsible for managing team performance, setting strategic objectives, and developing policies to improve customer service processes. They may also be involved in training junior team members, ensuring that high standards of service are maintained across the board.
Industries & companies
The top industries actively recruiting include retail, fashion & FMCG, hospitality & hotel, and recruitment. The listings are spread across several industries, with no single industry overwhelmingly dominating the job market for customer service and support roles.
Teleperformance Limited
Customer Service & Support
1 week ago
The Operation Customer Expert is responsible for providing professional and quality customer service both internally and externally. The CSC will be responsible for customer support at the designated touch point. The CSC must get full understanding of customer's enquiry and attend to the customer, solving the issue and log it on CRM as necessary.
Jorvit School LTD
Customer Service & Support
1 week ago
We are looking for a friendly, professional, and customer-focused Customer Service Representative to join our team. The ideal candidate will handle customer inquiries, resolve complaints, provide accurate information about products and services, and ensure an excellent customer experience.
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Elevare Human Solutions Ltd
Customer Service & Support
2 weeks ago
A reputable skincare and haircare brand in Maruwa, Lekki, Lagos, is urgently seeking an Order Fulfilment Representative to process website orders, manage inventory, confirm payments, coordinate deliveries, and provide customer service.
Hans and Rene
Customer Service & Support
2 weeks ago
The Customer Service Representative is responsible for managing customer interactions relating to bakery orders, ensuring customer needs are understood and met, orders are accurately processed, and the final presentation meets the required company standards.
Capinta Consult Limited
Customer Service & Support
2 weeks ago
The successful candidate will be responsible for promoting and selling skincare products, processing and dispatching customer orders, attending to walk-in customers, and creating engaging sales content. The candidate must communicate fluently in English, maintain a professional relationship with customers, contribute to the company's sales growth.
Customer Service & Support
2 weeks ago
The candidate is required to go out to nearby shops, Malls, and Environs to talk to people about the company's product and services and same to convince them to stop by the clinic to patronize the brand.
Mirabol Integrated Services
Customer Service & Support
2 weeks ago
The Business banking (RM) serves the banking needs of businesses by cross selling to existing customers and builds relationships by providing financial advice to business clients with a focus on client experience and risk management. To build new customer relationships and manage existing ones.
Culate Wears
Customer Service & Support
2 weeks ago
The candidate will be responsible for monitoring and inspecting the company's products, processes, and service delivery to ensure they meet established quality standards. The role involves identifying errors or defects, ensuring compliance with company policies and procedures, documenting findings, recommending corrective actions, and followin
Kapolite Care Home Limited
Customer Service & Support
2 weeks ago
A Customer Service Representative, or CSR, assists customers with inquiries and issues related to a company’s products and services. Their duties often include answering phone calls, live chat messages, or emails, finding solutions to problems for customers, and maintaining expert knowledge about a company’s offerings.
2 weeks ago
We are seeking a friendly, responsible, and professional Customer Experience Officer in our reputable company, who will attend to customers and handle enquiries professionally.
Luxury Luchy Wears
Customer Service & Support
2 weeks ago
The Customer Service Representative (CSR) is the first point of contact between the company and its customers. The role is responsible for handling inquiries, resolving complaints, and ensuring excellent customer satisfaction while representing the company’s brand professionally.
3 weeks ago
Super Global Consulting
Customer Service & Support
3 weeks ago
The Customer Support Specialist will provide timely and effective support to customers, troubleshoot basic issues, handle complaints, and ensure customer concerns are resolved professionally.
Super Global Consulting
Customer Service & Support
3 weeks ago
The Client Support Officer will assist clients with their enquiries, requests, and concerns while ensuring that they receive timely and professional support.
Super Global Consulting
Customer Service & Support
3 weeks ago
We are looking for a Customer Relationship Officer to build and maintain strong relationships with customers, understand their needs, and support customer retention and satisfaction.
Super Global Consulting
Customer Service & Support
3 weeks ago
We are seeking a helpful and reliable Customer Assistant to support customers with enquiries, basic requests, and general assistance while ensuring a welcoming customer experience.
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