Full time Customer Service & Support Jobs in Nigeria
The customer service & support sector currently offers 166 job vacancies, reflecting a steady demand for professionals in this field. Roles such as Customer Service Representative, Customer Service Officer, and Front Desk Officer highlight the types of positions available. Opportunities are predominantly in Lagos, with some remote positions also available, indicating a flexible working environment for some roles.
Salary & benefits
Among roles that advertise a salary, typical pay ranges from NGN 70,000 to NGN 150,000 per month. Senior roles can earn upwards of NGN 250,000, providing a solid incentive for experienced professionals. Common benefits often include healthcare packages, training opportunities, and career advancement support, which are valued in customer service roles.
Skills & experience
A OND is the most common requirement for customer service positions, with degree also accepted. Core soft skills include communication and problem-solving, essential for effective communication and issue resolution within the role. Most roles ask for 2 years of experience, with some requiring 1 year. The majority of job openings are at entry level, emphasizing entry opportunities for newcomers.
Key responsibilities & tasks
Junior roles typically involve handling customer inquiries, resolving complaints, and providing general support. These positions require strong interpersonal skills to maintain customer satisfaction. In contrast, senior roles are responsible for developing strategies to improve customer service processes, overseeing junior staff, and handling escalated issues, reflecting a leadership focus in more advanced positions.
Industries & companies
The top industries actively recruiting include retail, fashion & FMCG, hospitality & hotel, and manufacturing & warehousing. The distribution of openings across various industries suggests a diverse job market for customer service and support professionals.
Bioharb Global Limited
Customer Service & Support
5 days ago
The Customer Experience Representative is responsible for ensuring that every Bioharb customer receives professional, respectful and timely support after interacting with or purchasing from the brand.
Bioharb Global Limited
Customer Service & Support
5 days ago
Bioharb Global is seeking an experienced Head Customer Experience to build, lead and continuously improve our customer-service and customer-experience function. Bioharb already operates at a significant DTC scale, but we are now establishing a dedicated Customer Experience department separate from Sales. The successful candidate will be respon ...
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Yesterday
We seek to hire a suitable candidate for this role.
Orange Finance Hub
Customer Service & Support
1 week ago
We are looking for a smart, highly efficient, and very fast-learning female to join our team as a WhatsApp Customer Support Officer. This is a full-time home-office position. The role is based in a private residence with a dedicated office space within the home. Applicants must therefore be comfortable working professionally in a home-office en ...
Anonymous Employer
Customer Service & Support
Yesterday
The Client Service Lead is the operational owner of the end-to-end client journey and front desk operations at our company. This role ensures a premium client experience from initial enquiry to post-service follow-up, while leading the front desk team, maintaining operational excellence, ensuring accurate reporting, and driving client satisfact ...
3 days ago
We are seeking an experienced CRM Specialist to manage and optimise customer engagement, retention and lifecycle marketing initiatives. The ideal candidate will have strong hands-on experience working with CRM tools and a solid understanding of the sports betting/online gaming industry.
2 weeks ago
We are seeking a Collection Officer to fill this role
Tres-Azul Integrated Services Limited
Customer Service & Support
2 weeks ago
We are hiring focused and reliable individuals to join our global gaming operations team. Successful candidates must be disciplined, responsive, and consistent to ensure client satisfaction and be ready to learn and improve daily. We are seeking disciplined and detail-oriented individuals to join our gaming operations team.
1 month ago
Licensed by the Nigerian Securities & Exchange Commission and the Nigerian Stock Exchange, this fully operational investment bank and securities trading firm is looking for a knowledgeable and eloquent client relations officer to oversee our client interactions and service touchpoints. You will serve as our clients’ main advocate, making sure t ...
Anonymous Employer
Customer Service & Support
1 month ago
We are looking for someone with interpersonal skills who is passionate about delivering exceptional customer experiences. The successful candidate will receive on-the-job training and will be responsible for handling customer inquiries, resolving issues, supporting sales activities, and ensuring customers have a positive experience with the com ...
Dunni Essentials
Customer Service & Support
1 month ago
We are looking for a friendly, smart, and customer-focused customer support & store assistant to join our team in Ikeja. The ideal candidate should enjoy interacting with customers, have a positive attitude, and be passionate about delivering excellent service while achieving sales targets.
Raphael Group
Customer Service & Support
Yesterday
We are seeking a proactive, research-driven, and results-oriented Lead Generation Specialist to identify, attract, qualify, and develop potential clients and business opportunities for a growing real estate business.
Raphael Group
Customer Service & Support
Yesterday
We are seeking a confident, persuasive, and results-driven Cold Caller / Appointment Setter to generate new business opportunities through outbound calls, prospecting, and consistent follow-up for a real estate business.
Luminate Zone Consulting
Customer Service & Support
2 days ago
Our client is seeking to hire a Import & Customer Service Executive to manage freight quotation requests, provide timely and accurate pricing, support customer enquiries, and coordinate with carriers, agents, and internal teams to ensure a smooth process from quotation to shipment execution.
Genuine Media Limited
Customer Service & Support
2 days ago
Genuine Media Limited is seeking a Customer Service Representative to manage customer enquiries, complaints, account issues, and platform support across WhatsApp, Telegram, email, and social media. The ideal candidate must be professional, responsive, solution oriented, and available for full time onsite work in Abuja.
2 days ago
This role is ideal for someone who understands that hospitality goes beyond simply serving food and drinks. The Waitress will be expected to anticipate guests’ needs, pay close attention to detail, communicate professionally, and provide service with grace and composure.
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