Customer Service & Support Jobs in Nigeria
Full Time Customer Service & Support Jobs in Nigeria
In the realm of customer service & support full-time jobs, there are currently 145 available listings. The demand appears moderate, offering a range of opportunities for job seekers. Common roles within this sector include positions such as Customer Service Representative, Customer Service Officer, and Front Desk Officer, which cater to the varied needs of different organisations.
Salary & Benefits
Salaries for customer service & support full-time positions include a range from the NGN 70,000 - 150,000 band to higher levels like NGN 250,000 - 400,000. Most positions sit within the NGN 70,000 - 150,000 band, which is typical for entry-level roles. However, senior roles in the field can reach up to NGN 250,000 - 400,000, providing substantial earning potential. Common benefits in these positions may include health insurance, paid time off, and opportunities for professional development.
Skills & Experience
A degree is the most common requirement for roles in customer service & support, with OND also accepted by many employers. Familiarity with Microsoft Office is commonly valued in this sector. Employers also look for candidates skilled in communication, problem-solving, and attention to detail, as these skills are crucial for effective customer interactions. Experience levels tend to vary, but many positions require 1 year, with some specifying the need for 2 years. The majority of listings are for entry level roles, offering a foothold for those entering the workforce.
Key Responsibilities & Tasks
Junior or entry-level roles in customer service & support typically involve responding to customer queries and inquiries, ensuring a satisfactory resolution to their issues. These roles often require skilled practitioners in effective communication and problem-solving. Senior roles may involve overseeing customer service teams, developing and implementing service procedures, and liaising with other departments to improve service delivery and efficiency. Such positions usually demand a higher level of expertise and responsibility.
Industries & Companies
The top industries actively recruiting include retail, fashion & FMCG (15% of listings), hospitality & hotel (15%), and healthcare (11%). Notable employers in the field are R & R, E-direct, and Kenex Konsults International. Recruiting efforts are fairly diverse, with listings spread across various industries and several employers showing a significant level of hiring activity. This suggests a balanced demand across different sectors for customer service roles.
Lloyds Limited
Customer Service & Support
2 days ago
A confident, vibrant, smart, dynamic, and hard-working candidate who is very eloquent and fluent in both written and spoken English is urgently required to fill the vacant position of Customer Relationship Manager in the Abuja office of a medium and fast-growing company.
Digital Health Innovations Ltd
Customer Service & Support
3 days ago
Digital Health Innovation is hiring a Field Operator to support the rollout of its digital health platform, sign up and manage partner laboratories. This is an entry-level opportunity; full training will be provided. The candidate will visit laboratories, support staff in using the platform, and ensure accurate digitisation of medical test result
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1 week ago
To support the day-to-day operations of the Bank’s electronic business channels and related services by monitoring transactions, resolving service issues, supporting channel performance, and ensuring efficient customer service delivery in line with operational standards and regulatory requirements.
FnV Lifestyle
Customer Service & Support
1 week ago
FnV Lifestyle is a health lifestyle brand that helps Nigerian families eat better one meal at a time. We make fresh fruits and vegetables convenient: washed, cut, and ready for your kitchen. Our flagship channel is owned kiosks near major supermarkets in Port Harcourt, supported by home delivery, subscriptions, and B2B catering. We are pre- ...
2 weeks ago
We are seeking a highly professional and polished luxury client advisor to represent our prestigious international fashion brand in Lagos. The successful candidate will deliver exceptional, personalized, and concierge-level service to high-net-worth clients, consistently upholding the brand’s standards of excellence, exclusivity, and sophistica ...
Vin Logistic Service
Customer Service & Support
2 weeks ago
We are seeking an experienced female customer service officer who will act as the first point of contact for customers while taking ownership of client relationships and service delivery. This role requires more than traditional customer service. We are looking for someone with a partnership mindset, someone who treats the business with the sa ...
Cakes and Cream
Customer Service & Support
1 month ago
We are looking for a customer-oriented representative. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.
Tres-Azul Integrated Services Limited
Customer Service & Support
1 month ago
We are hiring focused and reliable individuals to join our global gaming operations team. Successful candidates must be disciplined, responsive, and consistent to ensure Client satisfaction and Be Ready to learn and improve daily. We are seeking disciplined and detail-oriented individuals to join our gaming operations team. This role involves e ...
Yousheng Group
Customer Service & Support
1 month ago
We are seeking a female customer service representative. The customer service representative will be responsible for engaging with company users through outbound phone calls, providing support, gathering feedback, and ensuring user retention. The ideal candidate must have excellent communication skills, a positive attitude, and the ability to m ...
Dignity Finance and Investment Ltd
Customer Service & Support
1 month ago
We are seeking a results-driven relationship manager to build strong client relationships, drive loan sales, mobilise deposits, and ensure timely repayments.
Dignity Finance and Investment Ltd
Customer Service & Support
1 month ago
We are hiring an experienced relationship manager (payroll lending) with a strong background in payroll lending to drive loan disbursement, deposit mobilisation, and portfolio growth within the civil servant and salaried segment.
Slimmex Unibloom International Limited
Customer Service & Support
2 months ago
We are looking to hire a call centre operator, also known as customer service representatives or call centre agents, who will be responsible for handling incoming or outgoing calls from customers to address their inquiries, resolve issues, provide information, or offer support. They play a crucial role in ensuring positive customer experiences ...
Customer Service & Support
2 months ago
MSport is an international online betting platform that is currently operating in Nigeria and Ghana. With the sustained growth of MSport, we are looking for an experienced customer service representative who is good at handling Chats, E-mails, Calls, and Social Media inquiries and complaints and always paying attention to the Customers and unde ...
Vivandi Management Services
Customer Service & Support
2 months ago
VIVANDI Management Services Ltd is recruiting on behalf of a reputable and forward-looking Oil & Gas company.The community relations coordinator sits in the community relations west hub team which is a ‘growth hub’ for the company with lots of sensitivity in the Niger Delta heartland. The community relations coordinator reports to the community ...
Bespoke by Design
Customer Service & Support
2 months ago
We are seeking a showroom customer relations specialist to join our team. Be the face of Nigeria's tech-driven premium window treatments brand. Blend design flair with sales savvy - turn walk-ins into loyal clients through curated consultations. You'll visualize dream spaces, not push products.
LedgerLite Enterprise
Customer Service & Support
2 months ago
We seek to hire a suitable candidate for this role.
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