Full time Customer Service & Support Jobs in Nigeria
The customer service & support sector currently offers 162 job vacancies, reflecting a steady demand for professionals in this field. Roles such as Customer Service Representative, Customer Service Officer, and Sales Representative highlight the types of positions available. Opportunities are predominantly in Lagos, with some remote positions also available, indicating a flexible working environment for some roles.
Salary & benefits
Among roles that advertise a salary, typical pay ranges from NGN 70,000 to NGN 150,000 per month. Senior roles can earn upwards of NGN 250,000, providing a solid incentive for experienced professionals. Common benefits often include healthcare packages, training opportunities, and career advancement support, which are valued in customer service roles.
Skills & experience
A HND is the most common requirement for customer service positions, with degree also accepted. Core soft skills include communication and interpersonal skills, essential for effective communication and issue resolution within the role. Most roles ask for 1 year of experience, with some requiring 2 years. The majority of job openings are at entry level, emphasizing entry opportunities for newcomers.
Key responsibilities & tasks
Junior roles typically involve handling customer inquiries, resolving complaints, and providing general support. These positions require strong interpersonal skills to maintain customer satisfaction. In contrast, senior roles are responsible for developing strategies to improve customer service processes, overseeing junior staff, and handling escalated issues, reflecting a leadership focus in more advanced positions.
Industries & companies
The top industries actively recruiting include retail, fashion & FMCG, hospitality & hotel, and IT & Telecoms. Companies like E-direct are particularly notable in their recruitment efforts, contributing to the field's dynamic landscape. The distribution of openings across various industries suggests a diverse job market for customer service and support professionals.
Royal Resource Management
Customer Service & Support
4 weeks ago
We are looking for a smart, energetic, and highly presentable Female Inspection Officer to join our growing real estate team in Abuja. This role is ideal for someone who enjoys meeting people, inspecting properties, creating engaging content, and supporting property sales. If you are confident, proactive, and love working both in the field a ...
Hitouch Consultancy LTD
Customer Service & Support
4 weeks ago
Hitouch Global Ltd is looking for a dynamic and articulate educational consultant to join their team in Abuja & Lagos. In this role, you will be responsible for counselling and guiding students through their academic journeys and navigating study-abroad pathways. The position is open to candidates with a degree who possess excellent communicati ...
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Downtown Grill Nigeria
Customer Service & Support
4 weeks ago
We're looking for a smart, friendly, and customer-oriented Customer Support Representative to join our takeout restaurant team.
Downtown Grill Nigeria
Customer Service & Support
4 weeks ago
We're looking for a smart, friendly, and customer-oriented Customer Support Representative to join our takeout restaurant team.
Elevare Human Solutions Ltd
Customer Service & Support
1 month ago
We are seeking an experienced Finishes Supervisor to oversee and coordinate all finishing works on construction projects. The successful candidate will ensure that all finishing activities are completed to the highest quality standards, within budget, and in line with project timelines.
Ify Klozet & Fashion
Customer Service & Support
1 month ago
We are currently seeking a Sales & Customer Service Officer to manage customer engagement, drive sales, and maintain positive client relationships. This role requires a proactive, organized, and customer-focused individual who can also manage online sales interactions and digital engagement.
D-VIP Excellent Academy Ltd
Customer Service & Support
1 month ago
D-VIP'S Excellent Academy is recruiting a proactive and creative Community Engagement & Success Officer to build, manage and grow our online learning communities.
Homelight Properties Limited
Customer Service & Support
1 month ago
The Customer Service Officer will oversee all customer interactions in the branch, ensuring client satisfaction, timely resolution of complaints, smooth communication flow, and efficient service delivery.
No1 Distress Sales Limited
Customer Service & Support
1 month ago
The Brand Communications Manager is responsible for driving RLG Cosmetics' brand visibility, reputation, and customer engagement by developing compelling brand communication strategies and building strong relationships with influencers, beauty creators, media partners, and brand ambassadors.
AJ's Rentals LTD
Customer Service & Support
1 month ago
We are seeking a professional Customer Service Representative to provide exceptional client support, assist customers with product enquiries, and deliver a premium customer experience. Candidates with knowledge of interior design, home décor, or luxury furniture sales are strongly encouraged to apply.
D’xplorer Cakes and Catering Services Ltd
Customer Service & Support
1 month ago
The Sales Representative will be responsible for driving sales, building customer relationships, and ensuring excellent customer service. The role involves promoting the company’s products (cakes, pastries, and catering services) and meeting sales targets.
Primote Africa
Customer Service & Support
1 month ago
We are looking for a Technical Support Staff to provide technical assistance, troubleshoot product issues, and support customers with electrical and lighting solutions.
Whip-Smart Service Providers Limited
Customer Service & Support
1 month ago
We are seeking a smart, energetic, and customer-focused Sales Representative to join our men's fashion retail team. The ideal candidate will have excellent interpersonal skills, a passion for fashion, and the ability to deliver exceptional customer service while driving sales. The successful candidate will be responsible for creating a memorabl ...
1 month ago
Are you detail-oriented, customer-focused, and experienced in banking operations? Our client, a reputable financial institution, is looking for a qualified Bank Teller to join its team.
Whip-Smart Service Providers Limited
Customer Service & Support
1 month ago
We are seeking a smart, customer-friendly, and sales-driven Sales Representative to join our retail team in Victoria Island. The ideal candidate will be responsible for attending to customers, promoting and selling kitchen utensils and gift items, maintaining attractive product displays, and supporting the achievement of sales targets.
Mirabol Integrated Services
Customer Service & Support
1 month ago
Are you an experienced Customer Service Officer with a passion for delivering exceptional customer experiences? Do you have at least 2 years of banking customer service experience? If so, this opportunity is for you!
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