Full time Customer Service & Support Jobs in Nigeria
The customer service & support sector currently offers 162 job vacancies, reflecting a steady demand for professionals in this field. Roles such as Customer Service Representative, Customer Service Officer, and Sales Representative highlight the types of positions available. Opportunities are predominantly in Lagos, with some remote positions also available, indicating a flexible working environment for some roles.
Salary & benefits
Among roles that advertise a salary, typical pay ranges from NGN 70,000 to NGN 150,000 per month. Senior roles can earn upwards of NGN 250,000, providing a solid incentive for experienced professionals. Common benefits often include healthcare packages, training opportunities, and career advancement support, which are valued in customer service roles.
Skills & experience
A HND is the most common requirement for customer service positions, with degree also accepted. Core soft skills include communication and interpersonal skills, essential for effective communication and issue resolution within the role. Most roles ask for 1 year of experience, with some requiring 2 years. The majority of job openings are at entry level, emphasizing entry opportunities for newcomers.
Key responsibilities & tasks
Junior roles typically involve handling customer inquiries, resolving complaints, and providing general support. These positions require strong interpersonal skills to maintain customer satisfaction. In contrast, senior roles are responsible for developing strategies to improve customer service processes, overseeing junior staff, and handling escalated issues, reflecting a leadership focus in more advanced positions.
Industries & companies
The top industries actively recruiting include retail, fashion & FMCG, hospitality & hotel, and IT & Telecoms. Companies like E-direct are particularly notable in their recruitment efforts, contributing to the field's dynamic landscape. The distribution of openings across various industries suggests a diverse job market for customer service and support professionals.
Irecharge Tech Innovations Ltd
Customer Service & Support
3 weeks ago
The role ensures a seamless customer experience while maintaining compliance with regulatory requirements, internal service standards, and customer protection guidelines.
Lbev Nigeria Limited
Customer Service & Support
3 weeks ago
We are seeking a detail-oriented and proactive Quality Control Officer to ensure that company processes, products, and services meet established quality standards. The ideal candidate will identify quality issues, monitor compliance, and recommend improvements to enhance operational efficiency.
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Whip-Smart Service Providers Limited
Customer Service & Support
3 weeks ago
We are seeking a reliable and detail-oriented Store Keeper to manage inventory, maintain accurate stock records, and ensure the efficient storage and issuance of goods.
Tecpoint Global Solutions Limited
Customer Service & Support
3 weeks ago
The role of Customer Care Executive involves attending to customers' issues via emails, WhatsApp, Text & calls, to resolve the issues through first-level troubleshooting or coordinating with various departments like Operations, Projects, and Finance to provide appropriate resolution to customer issues.
Global T-shirt Factory Nigeria
Customer Service & Support
3 weeks ago
Global T-shirt Factory Nigeria is seeking an individual to fill the Customer Care Representative role, who will be laden with attending to customers online and on-site and offering general customer support. We are seeking sharp individuals with integrity and professionalism to manage the role.
BMValues Integrated Services Ltd
Customer Service & Support
3 weeks ago
We are looking for customer service representatives who are oriented
Ferdie Marie Solutions
Customer Service & Support
3 weeks ago
We are looking for smart, energetic, and sales-driven individuals to join our Outlet Sales/Operations team as Customer Service Officers in Lagos.
Pruvia Integrated Limited
Customer Service & Support
4 weeks ago
We are seeking an experienced, customer-focused Head of Customer Service to lead our customer service team and ensure exceptional client experiences throughout the property acquisition and after-sales processes. The ideal candidate should possess excellent leadership, communication, and problem-solving skills, with a proven ability to drive cus ...
MeritAbode Nigeria Limited
Customer Service & Support
4 weeks ago
We are seeking a customer-focused Customer Service Officer to handle client inquiries, resolve complaints, coordinate requests, and provide exceptional support. The ideal candidate will ensure a seamless customer experience while maintaining strong relationships with clients and supporting efficient service delivery.
R & R
Customer Service & Support
4 weeks ago
You will Serve as the primary point of contact for customers, handling inquiries, complaints, and requests via phone, email, chat, or in person. Responsible for resolving issues efficiently while maintaining a positive customer experience and representing the company’s brand professionally.
Whip-Smart Service Providers Limited
Customer Service & Support
4 weeks ago
We are seeking a creative and strategic Social Media Manager to lead the online presence of our gift brand. The ideal candidate will design and execute social media campaigns that drive brand awareness, engagement, and sales, while reflecting the unique personality of our brand.
Downtown Grill Nigeria
Customer Service & Support
4 weeks ago
We're looking for a smart, friendly, and customer-oriented Customer Support Representative to join our takeout restaurant team.
Whip-Smart Service Providers Limited
Customer Service & Support
4 weeks ago
We are seeking a smart, customer-focused, and proactive Customer Service Representative to join our team. The ideal candidate will serve as the first point of contact for customers, providing exceptional service by responding to inquiries, resolving complaints, processing orders, and ensuring a positive customer experience while support
Whip-Smart Service Providers Limited
Customer Service & Support
4 weeks ago
We are seeking to hire for the role of Sales Associate in a kid items store
R & R
Customer Service & Support
4 weeks ago
A Customer Service Representative (CSR) serves as the main point of contact between a company and its customers, resolving inquiries, complaints, and issues to ensure a positive customer experience.
R & R
Customer Service & Support
4 weeks ago
A Customer Service Representative (Events) is the front-line point of contact for attendees, clients, or vendors before, during, and after an event handling inquiries, resolving issues on-site, and making sure guests have a smooth experience.
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