Full time Customer Service & Support Jobs in Nigeria
The customer service & support sector currently offers 162 job vacancies, reflecting a steady demand for professionals in this field. Roles such as Customer Service Representative, Customer Service Officer, and Front Desk Officer highlight the types of positions available. Opportunities are predominantly in Lagos, with some remote positions also available, indicating a flexible working environment for some roles.
Salary & benefits
Among roles that advertise a salary, typical pay ranges from NGN 70,000 to NGN 150,000 per month. Senior roles can earn upwards of NGN 250,000, providing a solid incentive for experienced professionals. Common benefits often include healthcare packages, training opportunities, and career advancement support, which are valued in customer service roles.
Skills & experience
A OND is the most common requirement for customer service positions, with degree also accepted. Core soft skills include communication and problem-solving, essential for effective communication and issue resolution within the role. Most roles ask for 2 years of experience, with some requiring 1 year. The majority of job openings are at entry level, emphasizing entry opportunities for newcomers.
Key responsibilities & tasks
Junior roles typically involve handling customer inquiries, resolving complaints, and providing general support. These positions require strong interpersonal skills to maintain customer satisfaction. In contrast, senior roles are responsible for developing strategies to improve customer service processes, overseeing junior staff, and handling escalated issues, reflecting a leadership focus in more advanced positions.
Industries & companies
The top industries actively recruiting include retail, fashion & FMCG, hospitality & hotel, and manufacturing & warehousing. The distribution of openings across various industries suggests a diverse job market for customer service and support professionals.
Laundroville laundry and drycleaning
Customer Service & Support
5 days ago
The Customer Relations Officer is responsible for delivering a consistently excellent service experience to every customer who visits, calls, or contacts the business online. The role exists to be the friendly, reliable first point of contact for customers, ensuring their enquiries, orders, and concerns are handled promptly and professionally.
1159 Realty
Customer Service & Support
5 days ago
1159 Realty Nigeria Limited is looking to hire a Customer Service Officer to join our Customer Success Team in Ilorin.
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Jobs at E-direct - Company Review & Salary - Working at E-direct Careers & Employment
Customer Service & Support
5 days ago
The Housekeeper is responsible for maintaining the cleanliness, hygiene, and overall appearance of guest rooms and other assigned areas of the hotel.
The Embroidery Hub
Customer Service & Support
1 week ago
We are seeking to hire a Customer Service Representative to join our team.
1 week ago
We are seeking to hire a Sales Representative to join our team.
The Crestlite Limited
Customer Service & Support
1 week ago
We are seeking to hire a Personal Assistant to join our team.
Stretch-it Concepts Limited
Customer Service & Support
1 week ago
Our client who is a premium Luxury Shortlet & Serviced Apartment in Magodo, Lagos, is seeking an experienced and digitally savvy Shortlet Operations & Digital Marketing Officer to manage its online presence, property visibility, bookings and promotional activities.
O.Peenice Adio Global Enterprise
Customer Service & Support
1 week ago
A Customer Service Representative interacts with customers to handle inquiries, resolve complaints, provide product or service information, and ensure customer satisfaction. They serve as the link between the organization and its customers.
Innara Consulting
Customer Service & Support
1 week ago
The Hotel Front Desk Officer is responsible for providing professional and welcoming front-desk services to guests, managing check-in and check-out procedures, handling reservations and guest inquiries, processing payments, and ensuring a smooth and positive guest experience throughout their stay.
Brain and Braces Limited
Customer Service & Support
1 week ago
We need a very thorough and experienced people manager who can manage the salon floor perfectly, ensure customer satisfaction and keep high salon standard
1 week ago
A Warehouse keeper manages inventory and oversees all operations in a storeroom or warehouse. They are responsible for tracking stock levels, receiving and shelving deliveries, preparing outgoing shipments, and ensuring the physical workspace remains safe, clean, and highly organized.
12inch baguette limited
Customer Service & Support
1 week ago
We are looking for a responsible and customer-focused Digital Order Coordinator to manage online food orders and communicate with customers through our website, WhatsApp and third party delivery platforms.
Evergreen Consumer Products
Customer Service & Support
1 week ago
The officer serve as the first point of contact for Evergreen Consumer Products Ltd., providing a professional and welcoming experience to visitors, customers, suppliers, business partners and employees. The officer will be responsible for managing the reception area, handling telephone calls and correspondence, attending to visitors and customers.
Losode Nigeria Limited
Customer Service & Support
1 week ago
We are seeking to hire an Executive Assistant to join our team. As the Executive Assistant to the CEO at Losode, you will play a critical role in ensuring that the expected executive supports are achieved, business operates with clarity, discipline, and consistent execution. This is a high-impact role that combines executive support with operat ...
Inter-Arc Consultants Ltd
Customer Service & Support
1 week ago
We are seeking a dedicated and empathetic Client Support Specialist to serve as the primary point of contact for our clients. In this role, you will diagnose and resolve product or account inquiries, maintain strong relationships, and advocate for client needs across email, chat, and phone channels.
Recruitment Hub Ng
Customer Service & Support
1 week ago
We are seeking a friendly, professional, and customer-focused Customer Service Representative to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving complaints, and providing accurate information about our products and services.
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