Full time Customer Service & Support Jobs in Nigeria
The customer service & support sector currently offers 162 job vacancies, reflecting a steady demand for professionals in this field. Roles such as Customer Service Representative, Customer Service Officer, and Sales Representative highlight the types of positions available. Opportunities are predominantly in Lagos, with some remote positions also available, indicating a flexible working environment for some roles.
Salary & benefits
Among roles that advertise a salary, typical pay ranges from NGN 70,000 to NGN 150,000 per month. Senior roles can earn upwards of NGN 250,000, providing a solid incentive for experienced professionals. Common benefits often include healthcare packages, training opportunities, and career advancement support, which are valued in customer service roles.
Skills & experience
A HND is the most common requirement for customer service positions, with degree also accepted. Core soft skills include communication and interpersonal skills, essential for effective communication and issue resolution within the role. Most roles ask for 1 year of experience, with some requiring 2 years. The majority of job openings are at entry level, emphasizing entry opportunities for newcomers.
Key responsibilities & tasks
Junior roles typically involve handling customer inquiries, resolving complaints, and providing general support. These positions require strong interpersonal skills to maintain customer satisfaction. In contrast, senior roles are responsible for developing strategies to improve customer service processes, overseeing junior staff, and handling escalated issues, reflecting a leadership focus in more advanced positions.
Industries & companies
The top industries actively recruiting include retail, fashion & FMCG, hospitality & hotel, and IT & Telecoms. Companies like E-direct are particularly notable in their recruitment efforts, contributing to the field's dynamic landscape. The distribution of openings across various industries suggests a diverse job market for customer service and support professionals.
Losode Nigeria Limited
Customer Service & Support
1 month ago
As a User Engagement (UE) Analyst at Losode, you will play a critical role as the front door of the business, directly impacting seller experience, buyer engagement, and revenue generation.
Boston Hills Resort and Hotel
Customer Service & Support
1 month ago
We are looking for a professional receptionist who will be the first point of contact for our guests.
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PB & Partners Nig Limited
Customer Service & Support
1 month ago
PB & Partners Limited supports a fast-growing UK cleaning services company and is seeking a Remote Operations & Customer Experience Specialist. The role involves managing customer communications, coordinating cleaning teams across UK, maintaining service quality, resolving issues, and ensuring smooth day-to-day operations.
E-Hotels Transit Bnb Limited
Customer Service & Support
1 month ago
The Laundry Attendant will be responsible for washing, drying, ironing, folding, and properly handling linens, uniforms, and guest clothing while maintaining high standards of cleanliness and hygiene.
Bar Exams Mind Preparatory Ltd
Customer Service & Support
1 month ago
We are looking for a goal oriented as a customer support officer to join our team, he/she will serve as the first point of contact for clients, visitors, and partners of the organisation. The role involves providing exceptional customer service, responding to inquiries, resolving complaints, and ensuring a positive experience for all customers.
Staffify Outsourcing Limited
Customer Service & Support
1 month ago
The Customer Service Manager is responsible for developing and implementing customer service strategies that enhance customer satisfaction, loyalty, and retention. The role oversees the Customer Service Team, ensures efficient handling of customer enquiries and complaints, establishes service standards, and drives continuous improvement.
The Grid Restaurant and Winery
Customer Service & Support
1 month ago
The Guest Experience & Learning Manager will be responsible for designing, implementing, and maintaining exceptional service standards across all brands within Great Hospitality Group. This individual will drive customer service excellence, develop training programmes, elevate menu knowledge among staff, and curate memorable guest experiences.
The Acclivial Travellers Escapade Limited (TAT Agency Limited))
Customer Service & Support
1 month ago
As a Graduate Trainee in TAT Agency, you will participate in a structured training and development program designed to build a strong foundation in the travel and tourism industry. You will receive hands-on training and practical exposure in one of the company's core business units: Visa Processing, School Services (Study Abroad), or Vacation.
Kenex Konsults International
Customer Service & Support
1 month ago
We are seeking a friendly, professional, and customer-focused Customer Service Representative to serve as the primary point of contact for customers.
Capinta Consult Limited
Customer Service & Support
1 month ago
We need a smart, presentable Receptionist to manage front desk operations and deliver excellent customer service at a busy gym.
1 month ago
The idea candidate will be required to market the company's insurance ERP to clients, collaborate and provide software training and timely responses to inquiries as well as identify clients software challenges.
1 month ago
We are a reputable company committed to providing excellent service and maintaining a clean, safe, and comfortable environment for our clients and guests. We are currently seeking a diligent and detail-oriented Housekeeping Officer to join our team.
C&I Global Limited
Customer Service & Support
1 month ago
We seek to hire a suitable candidate for this role
Divine Services
Customer Service & Support
1 month ago
As a customer support officer, he/she serves as the first point of contact for clients, visitors, and partners of Divine Services. The role involves providing exceptional customer service, responding to inquiries, resolving complaints, maintaining accurate records, and ensuring a positive experience for all customers.
Permanent Capital Ventures Limited
Customer Service & Support
1 month ago
We are a fast-growing tech start-up. We build smart, intuitive solutions for our users, and we believe that exceptional technology deserves equally exceptional support. As we scale, we are looking for high-energy, articulate, and tech-savvy NYSC Corps Members to join our Customer Success team.
R & R
Customer Service & Support
1 month ago
We are hiring a responsible, accountable and eloquent Customer Service Representative that will handle inquiries, complaints and customers’ requests.
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