Full time Customer Service & Support Jobs in Nigeria
The customer service & support sector currently offers 162 job vacancies, reflecting a steady demand for professionals in this field. Roles such as Customer Service Representative, Customer Service Officer, and Front Desk Officer highlight the types of positions available. Opportunities are predominantly in Lagos, with some remote positions also available, indicating a flexible working environment for some roles.
Salary & benefits
Among roles that advertise a salary, typical pay ranges from NGN 70,000 to NGN 150,000 per month. Senior roles can earn upwards of NGN 250,000, providing a solid incentive for experienced professionals. Common benefits often include healthcare packages, training opportunities, and career advancement support, which are valued in customer service roles.
Skills & experience
A OND is the most common requirement for customer service positions, with degree also accepted. Core soft skills include communication and problem-solving, essential for effective communication and issue resolution within the role. Most roles ask for 2 years of experience, with some requiring 1 year. The majority of job openings are at entry level, emphasizing entry opportunities for newcomers.
Key responsibilities & tasks
Junior roles typically involve handling customer inquiries, resolving complaints, and providing general support. These positions require strong interpersonal skills to maintain customer satisfaction. In contrast, senior roles are responsible for developing strategies to improve customer service processes, overseeing junior staff, and handling escalated issues, reflecting a leadership focus in more advanced positions.
Industries & companies
The top industries actively recruiting include retail, fashion & FMCG, hospitality & hotel, and manufacturing & warehousing. The distribution of openings across various industries suggests a diverse job market for customer service and support professionals.
1 month ago
We are seeking a responsible and experienced Customer Service Officer to manage our Client communications and provide accurate information while ensuring good customer relationship.
Laiedon Innovations
Customer Service & Support
1 month ago
We are looking to hire a Customer Service Representative on behalf of our client in the sports betting industry to support users on their sports betting platform. The role involves handling customer inquiries, resolving betting and payment issues, and ensuring a compliant and responsible gaming experience in line with Nigerian regulations.
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Greenwood Limited
Customer Service & Support
1 month ago
Greenwood Limited is seeking a professional, customer-focused, and experienced Customer Care Representative to join our team. We are looking for someone who is professional, empathetic, proactive, and solutions-driven , with the ability to create positive customer experiences and represent the company professionally.
CoreHR Consulting
Customer Service & Support
1 month ago
We are looking for a Visa and Ticketing Officer to join a growing operations team. The role covers end to end visa application processing, airline ticketing and reservations, and client documentation support for a high volume leisure and corporate client base.
1 month ago
We are seeking to hire for the role of Cashier for our restaurant
Jorvit School LTD
Customer Service & Support
1 month ago
We are looking for a friendly, professional, and customer-focused Customer Service Representative to join our team. The ideal candidate will handle customer inquiries, resolve complaints, provide accurate information about products and services, and ensure an excellent customer experience.
Talking-Bole Nigeria limited
Customer Service & Support
1 month ago
Attend to clients inquiries physically and across all social media platforms. Basic knowledge on content creation.
1 month ago
Our client is seeking a female professional and customer-focused front desk officer to manage customer interactions, handle laundry operations at the front office, and ensure excellent delivery.
Joatech Global Link investments ltd
Customer Service & Support
1 month ago
We seek to hire a suitable candidate for this role.
R & R
Customer Service & Support
1 month ago
We are seeking a dedicated, professional and experienced Customer Service Representative in our prestigious store, who will, welcome and attend to customers in a warm and professional manner.
D’xplorer Cakes and Catering Services Ltd
Customer Service & Support
1 month ago
The Customer Service Representative will serve as the first point of contact for customers, ensuring they receive excellent service from inquiry to delivery. The CSR will handle orders, respond to questions, resolve complaints, and maintain positive customer relationships to enhance the company’s reputation.
Mayristics Enterprise
Customer Service & Support
1 month ago
Mayristics Enterprise needs a competent person who is ready to care for customers me needs.
Diamonds and Pearls Travels
Customer Service & Support
1 month ago
We are looking for a Travel and Tour Consultant with great enthusiasm for travel. You will be responsible for promoting and booking traveling arrangements which may include flight, hotel accommodation, tours, and visa applications for clients (individuals, families, groups, or businesses)
Smart Grace Business Enterprise
Customer Service & Support
1 month ago
We are looking for a Healthcare Assistant who will assist healthcare professionals, under the supervision of qualified nursing staff, to carry out a spectrum of duties.
Smart Grace Business Enterprise
Customer Service & Support
1 month ago
Our company is looking for a professional front desk clerk to oversee all receptionist and secretarial duties at our main entrance desk.
Kenex Konsults International
Customer Service & Support
1 month ago
The Customer Service Representative is responsible for providing exceptional support to customers by responding to inquiries, resolving complaints, processing requests, and ensuring a positive customer experience. The role serves as the primary point of contact between the company and its customers, promoting customer satisfaction.
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