Service Writer
Job summary
This is a full time, on-site role for a Service Writer based in Ibadan. The role manages customer intake, job documentation, workshop coordination, billing accuracy, and customer communication.
Job descriptions & requirements
Responsibilities:
- Receive customers and document complaints accurately
- Prepare and manage job cards and service estimates
- Coordinate job progress with technicians
- Ensure accurate billing and prevent revenue leakage
- Communicate updates and manage customer concerns
- Review customer feedback promptly
- Align customer experience with AutoClinic’s service standards.
Requirements:
- Minimum 2 years of experience
- Minimum of an OND.
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