Full time Customer Service & Support Jobs in Nigeria
The customer service & support sector currently offers 162 job vacancies, reflecting a steady demand for professionals in this field. Roles such as Customer Service Representative, Customer Service Officer, and Front Desk Officer highlight the types of positions available. Opportunities are predominantly in Lagos, with some remote positions also available, indicating a flexible working environment for some roles.
Salary & benefits
Among roles that advertise a salary, typical pay ranges from NGN 70,000 to NGN 150,000 per month. Senior roles can earn upwards of NGN 250,000, providing a solid incentive for experienced professionals. Common benefits often include healthcare packages, training opportunities, and career advancement support, which are valued in customer service roles.
Skills & experience
A OND is the most common requirement for customer service positions, with degree also accepted. Core soft skills include communication and problem-solving, essential for effective communication and issue resolution within the role. Most roles ask for 2 years of experience, with some requiring 1 year. The majority of job openings are at entry level, emphasizing entry opportunities for newcomers.
Key responsibilities & tasks
Junior roles typically involve handling customer inquiries, resolving complaints, and providing general support. These positions require strong interpersonal skills to maintain customer satisfaction. In contrast, senior roles are responsible for developing strategies to improve customer service processes, overseeing junior staff, and handling escalated issues, reflecting a leadership focus in more advanced positions.
Industries & companies
The top industries actively recruiting include retail, fashion & FMCG, hospitality & hotel, and manufacturing & warehousing. The distribution of openings across various industries suggests a diverse job market for customer service and support professionals.
Trionlife wellness international
Customer Service & Support
1 week ago
The Sales Representative is responsible for attending to all assigned customer inquiries and leads, following them up via calls, WhatsApp, and messages, and converting them into paying customers.
BMValues Integrated Services Ltd
Customer Service & Support
1 week ago
We are seeking to hire a Customer Service Representative to join our team.
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Ebutex Telecommunications Nig Ltd
Customer Service & Support
1 week ago
We are seeking to hire a Sales Representative to join our team.
Peachy Talent Solutions
Customer Service & Support
1 week ago
Customer Service Manager
iLotBet
Customer Service & Support
1 week ago
iLOTBET is seeking a proactive and customer-focused Customer Service Representative to join our dynamic team. The ideal candidate will be responsible for delivering excellent customer support while ensuring a seamless experience for our users across multiple communication channels. This is a full time-onsite role.
Whot Studios Limited
Customer Service & Support
1 week ago
The Customer Relationship Manager will be responsible for providing timely, professional and solution-focused support to Whot Studios customers and players across multiple communication channels.
Luxury Luchy Wears
Customer Service & Support
1 week ago
An Administrative Assistant supports the day-to-day operations of an office and helps management run smoothly. You are the "engine room" of the company - handling paperwork, coordination, and logistics so other teams can focus on their core work. You’ll find Admin Assistants in corporate offices.
B.Y Mafit Ltd
Customer Service & Support
1 week ago
We seek to hire a suitable candidate to fill in the position of a customer service representative
Koloxo West Africa
Customer Service & Support
2 weeks ago
We are seeking a proactive, detail-oriented Administrative & Marketing Executive to join our team. The ideal candidate will be responsible for verifying property listings, supporting administrative operations, and promoting our products through direct outreach to prospective clients.
2 weeks ago
Receptionist is responsible for welcoming visitors, handling calls and inquiries, managing appointments and providing general administrative support to ensure smooth daily office operations.
Haven X Fitness Gym Ltd
Customer Service & Support
2 weeks ago
We are looking for a friendly, professional, and organized Front Desk Receptionist to provide excellent service to members and visitors while supporting the smooth daily operation of the gym. As the first point of contact, you will play an important role in creating a welcoming environment and positive member experience.
Zora Communications
Customer Service & Support
2 weeks ago
A Customer Support Representative assists customers by handling enquiries, resolving complaints, and providing information about products and services. The role serves as a key point of contact between the company and its customers, ensuring timely support, customer satisfaction, and a positive customer experience.
Pomovina Fresh
Customer Service & Support
2 weeks ago
The Customer Experience & Business Development Executive is responsible for creating an excellent customer experience while actively driving sales and business growth. The role involves responding to customer enquiries, converting leads into paying customers, following up with existing customers, building relationships with corporate clients.
Pelmay Global Solutions Limited
Customer Service & Support
2 weeks ago
Our client, a reputable Retail - Home Furnishing and Lifestyle company, is seeking to hire a customer-focused and reliable Cashier to join its team. The successful candidate will be responsible for handling customer transactions efficiently while providing excellent customer service.
2 weeks ago
The customer success associate plays a critical role in ensuring that every parent and student who engages with Tuteria has a seamless, delightful, and impactful learning experience. He/She will serve as the primary point of contact for clients, managing onboarding and ensuring client satisfaction throughout the learning journey.
JV Management Consulting Limited
Customer Service & Support
2 weeks ago
The Ticketing Officer will be responsible for handling flight reservations, ticket issuance, rebooking, cancellations, and other travel-related booking services. The role involves providing accurate information to customers, responding to enquiries, processing transactions, and ensuring a smooth and satisfactory booking experience.
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