Client Relationship & Sales Officer
Job summary
We are seeking to hire a proactive and resourceful Client Relationship & Sales Officer. The ideal candidate will serve as a brand ambassador, ensuring clients receive exceptional service while driving sales growth. This role requires building and managing strong client relationships, generating new business opportunities.
Job descriptions & requirements
Responsibilities:
- Manage all calls, emails, and messages across all communication channels.
- Identify and assess client needs to deliver excellent service and satisfaction.
- Actively follow up on sales while identifying new business opportunities.
- Build and maintain strong, trusted relationships with clients through consistent and engaging communication.
- Present, promote, and sell services to existing and prospective clients.
- Provide accurate and complete information using appropriate methods and tools.
- Handle client concerns and complaints, provide timely solutions, and ensure follow-up to resolution.
- Maintain accurate records of client interactions, sales activities, and transactions.
Requirements:
- Minimum of a Bachelor’s degree in Communication, Business, or a relevant field.
- 2–3 years of proven experience in sales, client service, or relationship management.
- Excellent communication and interpersonal skills.
- Strong organizational skills with attention to detail.
- Demonstrated sales drive with strong persuasion and negotiation skills.
- Client-focused and result-oriented mindset.
- Genuine interest in the wellness industry.
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