Customer Service & Support Jobs in Nigeria

The Customer Service Representative is responsible for delivering excellent customer support by responding to inquiries, addressing complaints, and helping customers understand products and services. This role involves answering phone calls, emails, chats, or in-person queries, ensuring customers receive accurate information and timely solutions.

We are recruiting on behalf of Capival Investment Limited, a versatile and creative professional who is well-grounded in customer service, social media management, and content creation. The ideal candidate must be an excellent writer, highly creative, and able to engage audiences while professionally managing customer interactions

This is the primary point of contact with our company for a client. The duties and responsibilities of a CSR typically include managing incoming calls and customer service inquiries, generating sales leads that develop into new customers, and identifying and assessing customer needs to achieve satisfaction.

The CSS representatives will manage customer enquiries, ensuring prompt resolution of issues, they will serve as the primary liaison between customers and the technical team, fostering excellent customer relationships and ensuring satisfaction.

The CSS representatives will manage customer enquiries, ensuring prompt resolution of issues, they will serve as the primary liaison between customers and the technical team, fostering excellent customer relationships and ensuring satisfaction.

The Contact Centre Agent handles inbound and outbound customer interactions via phone calls, WhatsApp, and emails. The role focuses on resolving enquiries promptly, providing accurate information, documenting interactions, and ensuring a positive customer experience in line with service standards.

We are seeking a Customer Support / Telemarketer to join us.

We are seeking for professional Customer Support person to handle inquiries, reg, assist talents and parents, manage feedback, and ensure excellent communication across all channels. This role is crucial to maintaining a smooth relationship with our members and the public, particularly during registrations, training, and showcase events.

Job brief: We are looking for a customer-oriented service representative who will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The target is to ensure excellent service standards, respond efficiently to customer in ...

We are seeking a proactive and customer-focused Customer Support Officer to join our growing team.

We are seeking a reliable and professional Collection Officer to support our finance operations by ensuring timely recovery of outstanding payments from customers. The successful candidate will manage overdue accounts, maintain accurate records, and engage clients respectfully while adhering to company policies and ethical standards.

We are looking to hire a Customer Service Representatives who will work in various industries, providing support and ensuring customer satisfaction, ensuring their needs are met and issues are resolved efficiently.

We are seeking a friendly, customer-focused, and sales-driven Shop Operator to join our hospitality team. As a Shop Operator, you will be responsible for providing exceptional customer service, managing daily sales operations, and maintaining a high level of store presentation and merchandising

We are seeking motivated and detail-oriented Recovery Collectors to join our team. The role involves engaging customers professionally, managing repayment follow-ups, and ensuring accurate documentation.

A Call Center Agent is responsible for handling inbound and outbound calls, providing excellent customer service, addressing inquiries, resolving complaints, and ensuring customer satisfaction. The agent serves as the first point of contact between the company and its customers.

We are looking to hire a Customer Service Representative who will handle inquiries via phone, WhatsApp, Instagram, and email, assist with orders, manage social media, and drive sales. You’ll provide exceptional customer support, ensure smooth order processing, and create engaging content to promote our products.