Customer Services Representative
Job summary
The Customer Service Representative is responsible for delivering excellent customer support by responding to inquiries, addressing complaints, and helping customers understand products and services. This role involves answering phone calls, emails, chats, or in-person queries, ensuring customers receive accurate information and timely solutions.
Job descriptions & requirements
Responsibilities:
- Manage customer queries and complaints.
- Process orders and modifications.
- Escalate complaints across several communication channels.
Requirements:
- Ability to remain calm when customers are frustrated
- Experience working with computers.
Important safety tips
- Do not make any payment without confirming with the Jobberman Customer Support Team.
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