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Customer Service and Support Officer
JAM-Forte Technologies Ltd
Customer Service & Support
Shipping & Logistics
NGN
70,000 - 150,000
Easy Apply
Job Summary
We are seeking a proactive and customer-focused Customer Support Officer to join our growing team.
- Minimum Qualification : HND
- Experience Level : Entry level
- Experience Length : 2 years
- Working Hours : Full Time
Job Description/Requirements
Responsibilities:
- Managing customer inquiries
- Resolving issues efficiently
- Ensuring a positive customer experience across our digital products and services.
Requirements:
- Minimum of HND/BSc in any relevant field
- Proven experience in customer support, call center, or client service role
- Excellent verbal and written communication skills
- Strong problem-solving and interpersonal skills
- Ability to multitask and manage time effectively
- Basic computer skills (CRM tools, Microsoft Office, Google Workspace)
- Customer-centric mindset with a positive attitude
- Ability to work independently and as part of a team
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