JAM-Forte Technologies Ltd

Customer Service and Support Officer

JAM-Forte Technologies Ltd

Customer Service & Support

1 month ago
Easy apply Immediate Start

Job summary

We are seeking a proactive and customer-focused Customer Support Officer to join our growing team.

Min Qualification: HND Experience Level: Entry level Experience Length: 2 years Working Hours: Full Time

Job descriptions & requirements

Responsibilities:

  • Managing customer inquiries
  • Resolving issues efficiently
  • Ensuring a positive customer experience across our digital products and services.


Requirements:

  • Minimum of HND/BSc in any relevant field
  • Proven experience in customer support, call center, or client service role
  • Excellent verbal and written communication skills
  • Strong problem-solving and interpersonal skills
  • Ability to multitask and manage time effectively
  • Basic computer skills (CRM tools, Microsoft Office, Google Workspace)
  • Customer-centric mindset with a positive attitude
  • Ability to work independently and as part of a team

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