Full time Customer Service & Support Jobs in Nigeria
The customer service & support sector currently offers 162 job vacancies, reflecting a steady demand for professionals in this field. Roles such as Customer Service Representative, Customer Service Officer, and Sales Representative highlight the types of positions available. Opportunities are predominantly in Lagos, with some remote positions also available, indicating a flexible working environment for some roles.
Salary & benefits
Among roles that advertise a salary, typical pay ranges from NGN 70,000 to NGN 150,000 per month. Senior roles can earn upwards of NGN 250,000, providing a solid incentive for experienced professionals. Common benefits often include healthcare packages, training opportunities, and career advancement support, which are valued in customer service roles.
Skills & experience
A HND is the most common requirement for customer service positions, with degree also accepted. Core soft skills include communication and interpersonal skills, essential for effective communication and issue resolution within the role. Most roles ask for 1 year of experience, with some requiring 2 years. The majority of job openings are at entry level, emphasizing entry opportunities for newcomers.
Key responsibilities & tasks
Junior roles typically involve handling customer inquiries, resolving complaints, and providing general support. These positions require strong interpersonal skills to maintain customer satisfaction. In contrast, senior roles are responsible for developing strategies to improve customer service processes, overseeing junior staff, and handling escalated issues, reflecting a leadership focus in more advanced positions.
Industries & companies
The top industries actively recruiting include retail, fashion & FMCG, hospitality & hotel, and IT & Telecoms. Companies like E-direct are particularly notable in their recruitment efforts, contributing to the field's dynamic landscape. The distribution of openings across various industries suggests a diverse job market for customer service and support professionals.
Customer Service & Support
3 weeks ago
We are seeking a professional and customer-focused Customer Service Representative to deliver exceptional customer experiences by responding to inquiries, resolving complaints, and maintaining positive client relationships. The successful candidate must possess excellent communication skills and a passion for customer satisfaction.
Kenex Konsults International
Customer Service & Support
3 weeks ago
The Waitress is responsible for providing exceptional customer service by welcoming guests, taking food and beverage orders, serving meals promptly, and ensuring a pleasant dining experience. The role involves maintaining cleanliness in the dining area, handling customer inquiries professionally, processing payments where required.
This action will pause all job alerts. Are you sure?
DexNova consulting limited
Customer Service & Support
3 weeks ago
We are seeking a proactive and detail-oriented Backend Support Officer to provide operational support to our Field Support Officers (FSOs) and ensure the smooth coordination of backend activities. The successful candidate will be responsible for reporting, logistics coordination, inventory management, issue resolution.
Sunlite Digital Concept
Customer Service & Support
3 weeks ago
Marketing Manager is responsible for developing and executing marketing strategies that increase brand awareness, attract customers, and drive business growth. They oversee marketing campaigns, manage budgets, conduct market research, analyze consumer trends, and collaborate with sales and other departments to achieve organizational goals.
DexNova consulting limited
Customer Service & Support
3 weeks ago
The Field Support Officer (FSO) is responsible for providing on-site operational and technical support to merchants and agents. The role ensures the seamless deployment, maintenance, and optimal performance of POS payment terminals while delivering excellent customer service and supporting business growth within the assigned territory.
Kapolite Care Home Limited
Customer Service & Support
3 weeks ago
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across several communication channels.
Kapolite Care Home Limited
Customer Service & Support
3 weeks ago
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels.
Smart Grace Business Enterprise
Customer Service & Support
3 weeks ago
We are looking for a master multi-tasker with excellent communication skills and an upbeat attitude. Candidates should be able to assist management and all visitors to the company by handling office tasks, providing polite and professional assistance via phone, mail, and e-mail, making reservations or travel arrangements, and generally being a ...
Smart Grace Business Enterprise
Customer Service & Support
3 weeks ago
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels.
Queenest Recruitment & Support Agency
Customer Service & Support
3 weeks ago
We are looking for a dedicated and detail-oriented Laundry Staff to join our team in Lekki Phase 1. The successful candidate will be responsible for handling garment washing processes, ensuring clothes are cleaned, treated, and cared for according to company standards.
Onpab Limited
Customer Service & Support
3 weeks ago
Onpab Limited is seeking a smart, organized, and customer-focused Front Desk Officer to serve as the first point of contact for clients and visitors. The ideal candidate will be responsible for managing front desk operations, responding to enquiries, supporting administrative activities, and delivering an exceptional customer exp
R & R
Customer Service & Support
3 weeks ago
We are hiring a responsible, eloquent, and dedicated Customer Service Representative who will attend to walk-in and online customers professionally.
Jomav Homes
Customer Service & Support
3 weeks ago
We are seeking a motivated Customer Service Representative to serve as the primary point of contact for our customers. In this role, you will handle inquiries, resolve issues, and provide accurate information about our products and services. The ideal candidate is customer-focused, adaptable, and thrives in a fast-paced environment.
Jomav Homes
Customer Service & Support
3 weeks ago
We are seeking a motivated Customer Service Representative to serve as the primary point of contact for our customers. In this role, you will handle inquiries, resolve issues, and provide accurate information about our products and services. The ideal candidate is customer-focused, adaptable, and thrives in a fast-paced environment.
Skin Food Organic
Customer Service & Support
3 weeks ago
We are looking for a detail-oriented & reliable associate to join our growing team. In this role, You will play a critical role in ensuring every customer receives the correct products in excellent condition & on time. If you enjoy working in a fast-paced environment, have strong attention to detail, & take pride in accuracy, then this is for you.
Irecharge Tech Innovations Ltd
Customer Service & Support
3 weeks ago
The role oversees customer service operations, complaint resolution, service quality, team performance, and continuous process improvement while driving customer satisfaction, operational efficiency, and compliance with CBN consumer protection guidelines and internal policies.
Stay Updated
Join our newsletter and get the latest job listings and career insights delivered straight to your inbox.
We care about the protection of your data. Read our privacy policy .