Retail Showroom Manager

Responsibilities:

Showroom Operations:

• Ensure smooth daily operations of the retail showroom.
• Maintain a clean, organized, and attractive showroom environment at all times.
• Supervise showroom staff and ensure adherence to company policies and procedures.
  

Customer Service & Sales Support:

• Attend to walk-in customers professionally and provide product guidance where necessary.
• Support the sales process to ensure customer satisfaction and repeat business.

Email & Administrative Management:

• Attend to official emails promptly and professionally.
• Respond to customer inquiries, vendor communications, and internal correspondence.
• Prepare basic reports and updates as required by management.

Product Display & Merchandising:

• Ensure proper display of furniture, IT products, and stationery items in line with company standards.
• Regularly review and improve product arrangement to enhance visibility and sales.
• Ensure price tags and product information are accurate and clearly displayed.

Inventory & Stock Management:

• Manage stock transfers between warehouse and showroom.
• Monitor stock levels and report shortages or excesses.
• Ensure proper documentation for all stock movements.

Pricing & System Management:

• Effect price changes on the system as approved by management.
• Ensure pricing accuracy across the system and showroom displays.
• Possess strong system knowledge for sales, inventory, and reporting.
• Ensure all transactions are correctly captured on the system.

Requirements:

• Diploma
• 2 years' experience