Full time Customer Service & Support Jobs in Nigeria
The customer service & support sector currently offers 162 job vacancies, reflecting a steady demand for professionals in this field. Roles such as Customer Service Representative, Customer Service Officer, and Sales Representative highlight the types of positions available. Opportunities are predominantly in Lagos, with some remote positions also available, indicating a flexible working environment for some roles.
Salary & benefits
Among roles that advertise a salary, typical pay ranges from NGN 70,000 to NGN 150,000 per month. Senior roles can earn upwards of NGN 250,000, providing a solid incentive for experienced professionals. Common benefits often include healthcare packages, training opportunities, and career advancement support, which are valued in customer service roles.
Skills & experience
A HND is the most common requirement for customer service positions, with degree also accepted. Core soft skills include communication and interpersonal skills, essential for effective communication and issue resolution within the role. Most roles ask for 1 year of experience, with some requiring 2 years. The majority of job openings are at entry level, emphasizing entry opportunities for newcomers.
Key responsibilities & tasks
Junior roles typically involve handling customer inquiries, resolving complaints, and providing general support. These positions require strong interpersonal skills to maintain customer satisfaction. In contrast, senior roles are responsible for developing strategies to improve customer service processes, overseeing junior staff, and handling escalated issues, reflecting a leadership focus in more advanced positions.
Industries & companies
The top industries actively recruiting include retail, fashion & FMCG, hospitality & hotel, and IT & Telecoms. Companies like E-direct are particularly notable in their recruitment efforts, contributing to the field's dynamic landscape. The distribution of openings across various industries suggests a diverse job market for customer service and support professionals.
Ceptua International Limited
Customer Service & Support
2 days ago
We are seeking a friendly, customer-focused, and proactive Customer Service Representative to join our team. The successful candidate will serve as the first point of contact for customers, responding to inquiries, resolving complaints, and providing accurate information about our products and services.
5 days ago
The Technician will work on Samsung Devices to repair and work as per the SOP.
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Jedopab Consult Limited
Customer Service & Support
6 days ago
A start-up advertising and marketing communications agency is seeking a highly motivated, experienced and results-driven Client Service Manager to drive client relationships, business growth and project execution within the agency.
Addoz Integrated Resources Limited
Customer Service & Support
6 days ago
Are you passionate about men's fashion, sales, and social media management? Do you have a flair for creating engaging content and growing brands on social media? If yes, we'd love to hear from you!
PGE Travels and Educations Consulting Limited
Customer Service & Support
1 week ago
We are seeking a smart, proactive, and motivated Graduate Trainee Intern (NYSC Corps Member) to join our team. The ideal candidate should have studied Mass Communication, Marketing, Business Administration, or a related field, with a strong interest in marketing, customer engagement, business development, and communication.
R & R
Customer Service & Support
1 week ago
We are hiring a responsible, accountable and friendly Customer Service Representative in our company, who will welcome and attend to customers in a warm and professional manner.
Ultraceeti Africa
Customer Service & Support
1 week ago
Acts as the primary point of contact between a company and its clients to ensure satisfaction and build brand loyalty
Cleroworks Technology Solutions
Customer Service & Support
1 week ago
A Customer Service Representative acts as the vital link between a company and its clients. Their ultimate goal is to ensure customer satisfaction, build brand loyalty, and deliver exceptional support. This is an on-site position with an office in Ijebu-Ode, Ogun State
Gabtar Investment Ltd
Customer Service & Support
1 week ago
The Customer Service Representative is responsible for providing excellent service to customers by responding to inquiries, resolving complaints, and ensuring a positive customer experience. The role involves effective communication, problem-solving, and maintaining strong customer relationships while representing the company professionally.
17thlane Nigeria
Customer Service & Support
1 week ago
We are looking for a proactive and detail-oriented Creative Studio Assistant to support daily operations in a fast-paced fashion studio. The ideal candidate will assist with admin tasks, studio coordination, and basic content creation while ensuring smooth workflow and excellent customer support.
Whip-Smart Service Providers Limited
Customer Service & Support
1 week ago
The Client & Staff Relationship Officer is responsible for managing relationships between the company, its clients, and deployed staff. The role ensures excellent client satisfaction, staff engagement, prompt resolution of workplace issues, compliance with company policies, and smooth day-to-day operations at client sites.
Drym Technology Solutions
Customer Service & Support
1 week ago
Are you a graduate, HND, or OND holder based in Zaria or Kaduna State and ready to advance your career? We are inviting motivated individuals with an interest in administrative support and customer service to join our reputable organization. This is an excellent opportunity to grow professionally in a dynamic and supportive environment.
R & R
Customer Service & Support
1 week ago
We are hiring a responsible, dedicated and professional customer service representative in our prestigious company who will, attend to walk-in and online customers professionally.
1 week ago
A reputable hotel is seeking to hire an experienced, dedicated, and result-oriented Hotel Manager to oversee the daily operations of the hotel and ensure excellent service delivery. The daily operations of the hotel and ensures a smooth run, motivating hotel staff.
Haven X Fitness Gym Ltd
Customer Service & Support
1 week ago
The Executive Assistant to the Founder & CEO provides focused, part-time administrative supportve support to Dr. Nikki Nkechi across a defined 20-hour work week, enabling her to stay on top of scheduling, communications, and patent/referral coordination without those tasks pulling her away from clinical care.
Swift Educational Consult
Customer Service & Support
1 week ago
We are seeking a Sales Customer Service Representative who will be responsible for managing customer interactions, converting inquiries into confirmed orders, and ensuring a seamless and delightful customer experience that aligns with our brand standards.
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