E-Access Hub Limited

Client Management Associate

E-Access Hub Limited

Customer Service & Support

1 week ago
Easy apply New Immediate Start

Job summary

The Client Management Associate is responsible for supporting the Client Management function by managing day-to-day client interactions, assisting with service delivery, and ensuring a seamless experience for clients.

Min Qualification: Degree Experience Level: Entry level Experience Length: 2 years Working Hours: Full Time

Job descriptions & requirements

Responsibilities:

  • Support the Client Management Senior Associate in overseeing client lifecycle and communication.
  • Assist in managing client invoicing, payments, and queries.
  • Help communicate client expectations and ensure they are met.
  • Support coordination with internal teams (Production, Distribution, Operations) on deliverables.
  • Aid in tracking deliverables and timelines.
  • Assist in post-event follow-ups on feedback.
  • Escalate issues to the Head Access Operations & Services as needed.
  • Assist the production team as needed.


Requirements:

  • Minimum BSc
  • 2 years of previous work experience in a similar role

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