Customer Service Officer
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New
Job summary
We are seeking a Customer Service Officer to provide excellent support to clients and customers. The role involves handling inquiries, resolving complaints, and ensuring a positive customer experience while maintaining company service standards in a fast-paced environment.
Min Qualification:
HND
Experience Level:
Entry level
Experience Length:
1 year
Job descriptions & requirements
Responsibilities:
- Manage client interactions and ensure a positive customer experience.
- Handling inquiries, resolving complaints
- Providing product or service information
- Maintaining accurate records,
- Collaborating with team members to meet service targets
Requirements:
- Strong communication skills
- Problem-solving skills
- Professionalism
Bachelor’s degree or HND in any field. Strong verbal and written communication skills. Excellent interpersonal and customer relation skills. Problem-solving and conflict resolution abilities. Ability to work under pressure in a fast-paced environment. Basic computer skills (MS Office
email
CRM systems). Professional attitude
patience
and attention to detail. Team player with a customer-focused mindset.
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