Full time Customer Service & Support Jobs in Nigeria
The customer service & support sector currently offers 162 job vacancies, reflecting a steady demand for professionals in this field. Roles such as Customer Service Representative, Customer Service Officer, and Sales Representative highlight the types of positions available. Opportunities are predominantly in Lagos, with some remote positions also available, indicating a flexible working environment for some roles.
Salary & benefits
Among roles that advertise a salary, typical pay ranges from NGN 70,000 to NGN 150,000 per month. Senior roles can earn upwards of NGN 250,000, providing a solid incentive for experienced professionals. Common benefits often include healthcare packages, training opportunities, and career advancement support, which are valued in customer service roles.
Skills & experience
A HND is the most common requirement for customer service positions, with degree also accepted. Core soft skills include communication and interpersonal skills, essential for effective communication and issue resolution within the role. Most roles ask for 1 year of experience, with some requiring 2 years. The majority of job openings are at entry level, emphasizing entry opportunities for newcomers.
Key responsibilities & tasks
Junior roles typically involve handling customer inquiries, resolving complaints, and providing general support. These positions require strong interpersonal skills to maintain customer satisfaction. In contrast, senior roles are responsible for developing strategies to improve customer service processes, overseeing junior staff, and handling escalated issues, reflecting a leadership focus in more advanced positions.
Industries & companies
The top industries actively recruiting include retail, fashion & FMCG, hospitality & hotel, and IT & Telecoms. Companies like E-direct are particularly notable in their recruitment efforts, contributing to the field's dynamic landscape. The distribution of openings across various industries suggests a diverse job market for customer service and support professionals.
Bridgeleaf Educational & Consultancy Services Limited
Customer Service & Support
1 month ago
Full-time Study Abroad Education Counsellor – Enugu, Nigeria. Provide personalized academic & career guidance to students. You’ll conduct 1-on-1 sessions, develop tailored educational plans, assist with applications, and maintain student records. Must collaborate with institutions and stay updated on industry trends to help students make inform ...
1 month ago
A Nutritionist helps people improve their health through food and lifestyle choices. In Nigeria, they work in hospitals, HMOs, wellness clinics, NGOs, food companies, or as private consultants.
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HrmOffice Limited
Customer Service & Support
1 month ago
We are seeking an exceptional Lead Full Stack Developer with a minimum of 8 years of professional software development experience to join our growing engineering team. This is a leadership role for a highly skilled engineer who goes beyond writing code. You will be responsible for shaping technical strategy, driving engineering excellence, ment ...
Kenex Konsults International
Customer Service & Support
1 month ago
We are seeking a professional Studio Assistant to manage client interactions and ensure an exceptional customer experience within our beauty studio.
Kenex Konsults International
Customer Service & Support
1 month ago
We are seeking a customer-focused, and professional Client Relations Officer to manage client interactions and ensure an exceptional customer experience within our beauty studio.
Pistachio Foods Limited
Customer Service & Support
1 month ago
The Restaurant Supervisor is responsible for overseeing the day-to-day operations of the restaurant to ensure exceptional customer service, efficient service delivery, and compliance with company standards. The role involves supervising front-of-house staff, coordinating service activities, resolving guest concerns, maintaining cleanliness and food
Customer Service & Support
1 month ago
We are seeking a highly professional and customer-focused Customer Service Representative who will be responsible for delivering exceptional customer experiences across all communication channels.
Business Consulting Hub
Customer Service & Support
1 month ago
Experienced remote CSR based in Nigeria needed full-time, Mon–Fri, 9am–6pm Irish time. Must have excellent English, sales/customer support skills, CRM/admin experience, reliable PC, stable internet, backup power, and strong attention to detail. Apply with CV/LinkedIn and desired monthly salary.
Seal Group
Customer Service & Support
1 month ago
We are a leading manufacturing firm committed to delivering high-quality products and exceptional service to our clients. As part of our growth strategy, we are seeking dynamic and results-driven Sales Representatives to join our team. The ideal candidates will have a passion for sales and excellent communication skills.
Monas Consulting
Customer Service & Support
1 month ago
A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
JaniCuts
Customer Service & Support
1 month ago
We are seeking a Sales and Customer Satisfaction Officer to drive revenue growth across B2B and B2C subsidiaries
R & R
Customer Service & Support
1 month ago
We are hiring a responsible and reliable customer service representative that will attend to walk-in and online customers professionally
Smart Grace Business Enterprise
Customer Service & Support
1 month ago
We are looking to hire a Customers Service Representative to manage customer queries and complaints. You will also be asked to process orders and modifications and escalate complaints across a number of communication channels. To do well in this role, you need to be able to remain calm when customers are frustrated and have experience working w ...
Smart Grace Business Enterprise
Customer Service & Support
1 month ago
We are looking to hire a Front Desk Officer to assist with checking guests in and out of our establishment. The front desk agent will assist guests with enquiries, problems, and complaints.
Jade Allen Consulting
Customer Service & Support
1 month ago
Our renewable energy client is seeking a customer-focused and proactive Customer Service Representative to serve as the first point of contact for customers. This role is key to delivering a positive customer experience while supporting the company's mission to provide clean, reliable energy solutions.
Jade Allen Consulting
Customer Service & Support
1 month ago
Our renewable energy client is seeking a customer-focused and proactive Customer Service Representative to serve as the first point of contact for customers. This role is key to delivering a positive customer experience while supporting the company's mission to provide clean, reliable energy solutions.
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