Immediate Start
New
3 days ago
Customer Service Representative
De-Future Elite Technology
Customer Service & Support
IT & Telecoms
NGN
70,000 - 150,000
Easy Apply
Job Summary
We are looking for a friendly and reliable Customer Service Representative to join our team. In this role, you will assist customers by answering their questions, closing sales, resolving issues, and providing excellent support to ensure a positive experience.
- Minimum Qualification : HND
- Experience Level : Entry level
- Experience Length : 1 year
- Working Hours : Full Time
Job Description/Requirements
Responsibilities:
- Answer customer inquiries via phone, email, or chat
- Provide accurate information about products and services
- Resolve customer issues in a timely and professional manner
- Close Sales
- Record customer interactions and follow up when necessary
- Escalate complex issues to supervisors when needed
Requirements:
- Minimum requirement is a BSc. or HND with 1-2 years of experience
- Good communication and problem-solving skills
- Basic computer skills and the ability to learn new software
- A positive attitude and a willingness to help others
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