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Customer Service & Support Jobs in Nigeria

178 Jobs Found

With 178 current job vacancies, the customer service and support sector presents a steady array of opportunities for job seekers. Openings are diverse and include roles such as Customer Service Representative, Customer Service Officer, and Sales Representative, providing a range of functions for prospective employees. This field also includes some remote opportunities, offering flexibility for those seeking to work from home.

Salary & benefits

Among roles that advertise a salary, typical pay ranges from NGN 70,000 to NGN 150,000 per month, reflecting the market's competitive nature for customer service and support positions. Senior roles can earn upwards of NGN 250,000, offering an attractive incentive for experienced professionals. Common benefits often include health insurance, transport allowances, and opportunities for career advancement.

Skills & experience

A degree is the most common requirement, with OND also accepted, reflecting the educational standards employers expect. Most roles ask for 2 years of experience, with some requiring 1 year. Job opportunities are primarily at entry level, providing a broad entry point for new workers.

Key responsibilities & tasks

Junior roles typically involve direct interaction with customers, handling inquiries, resolving complaints, and processing orders efficiently. These roles focus on maintaining a high level of customer satisfaction and delivering prompt assistance. In contrast, senior roles are responsible for overseeing customer service teams, developing strategies to enhance service delivery, and analysing customer feedback to drive improvements across the department.

Industries & companies

The top industries actively recruiting include retail, fashion & FMCG, hospitality & hotel, and IT & Telecoms. While there is a range of hiring industries, the demand for customer service roles is evenly split across various companies, ensuring diverse employment options for job seekers.

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FEATURED

Super Global Consulting

Lagos Full Time NGN 70,000 - 150,000

Customer Service & Support

1 week ago

Super Global Consulting

We are looking for a friendly, patient, and customer-focused Customer Service Representative to serve as the first point of contact for customers, respond to enquiries, resolve complaints, and ensure a positive customer experience.

Easy apply
FEATURED

Oak & Acorns

Abuja Full Time NGN 150,000 - 250,000

Customer Service & Support

Yesterday

Oak & Acorns

The Customer Service Officer will be responsible for ensuring effective follow up with prospective clients on daily basis through WhatsApp messaging, emails, and phone calls and ensure the leads are effectively turned into sales on regular and consistent basis.

Easy apply

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Cakes and Cream

Lagos Full Time NGN 150,000 - 250,000

Customer Service & Support

2 weeks ago

Cakes and Cream

We are looking for a customer-oriented representative. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.

Easy apply

Anonymous Employer

Lagos Full Time NGN 250,000 - 400,000

Customer Service & Support

4 weeks ago

The Client Service Lead is the operational owner of the end-to-end client journey and front desk operations at our company. This role ensures a premium client experience from initial enquiry to post-service follow-up, while leading the front desk team, maintaining operational excellence, ensuring accurate reporting, and driving client satisfact ...

Easy apply

Anonymous Employer

Lagos Full Time Confidential

Customer Service & Support

1 month ago

We are seeking an experienced CRM Specialist to manage and optimise customer engagement, retention and lifecycle marketing initiatives. The ideal candidate will have strong hands-on experience working with CRM tools and a solid understanding of the sports betting/online gaming industry.

Easy apply

Bioharb Global Limited

Abuja Full Time Confidential

Customer Service & Support

1 month ago

B

The Customer Experience Representative is responsible for ensuring that every Bioharb customer receives professional, respectful and timely support after interacting with or purchasing from the brand.

Easy apply

Bioharb Global Limited

Abuja Full Time Confidential

Customer Service & Support

1 month ago

B

Bioharb Global is seeking an experienced Head Customer Experience to build, lead and continuously improve our customer-service and customer-experience function. Bioharb already operates at a significant DTC scale, but we are now establishing a dedicated Customer Experience department separate from Sales. The successful candidate will be respon ...

Easy apply

Tenn MFB

Lagos Full Time NGN 70,000 - 150,000

Customer Service & Support

1 month ago

T

We are seeking a Collection Officer to fill this role

Easy apply

Tres-Azul Integrated Services Limited

Lagos Full Time NGN 150,000 - 250,000

Customer Service & Support

1 month ago

T

We are hiring focused and reliable individuals to join our global gaming operations team. Successful candidates must be disciplined, responsive, and consistent to ensure client satisfaction and be ready to learn and improve daily. We are seeking disciplined and detail-oriented individuals to join our gaming operations team.

Easy apply

Anonymous Employer

Lagos Full Time Confidential

Customer Service & Support

2 months ago

Licensed by the Nigerian Securities & Exchange Commission and the Nigerian Stock Exchange, this fully operational investment bank and securities trading firm is looking for a knowledgeable and eloquent client relations officer to oversee our client interactions and service touchpoints. You will serve as our clients’ main advocate, making sure t ...

Easy apply

Dunni Essentials

Lagos Full Time NGN 70,000 - 150,000

Customer Service & Support

2 months ago

D

We are looking for a friendly, smart, and customer-focused customer support & store assistant to join our team in Ikeja. The ideal candidate should enjoy interacting with customers, have a positive attitude, and be passionate about delivering excellent service while achieving sales targets.

Easy apply

Mirabol Integrated Services

Rest of Nigeria (Akwa Ibom) Full Time NGN 150,000 - 250,000

Customer Service & Support

Today

M

The Business banking (RM) serves the banking needs of businesses by cross selling to existing customers and builds relationships by providing financial advice to business clients with a focus on client experience and risk management. To build new customer relationships and manage existing ones.

Easy apply

Mirabol Integrated Services

Lagos Full Time NGN 150,000 - 250,000

Customer Service & Support

Today

M

The Business banking (RM) serves the banking needs of businesses by cross selling to existing customers and builds relationships by providing financial advice to business clients with a focus on client experience and risk management. To build new customer relationships and manage existing ones.

Easy apply

Grand Bezer Nigeria Limited

Abuja Full Time NGN 70,000 - 150,000

Customer Service & Support

Today

Grand Bezer Nigeria Limited

A hotel laundry attendant is responsible for collecting, washing, drying, folding, and distributing all hotel linens, towels, uniforms, and guest laundry.

Easy apply

Grand Bezer Nigeria Limited

Abuja Full Time NGN 70,000 - 150,000

Customer Service & Support

Today

Grand Bezer Nigeria Limited

We are looking for Front Office Executivesb in a hotel: acts as the primary link between guests and hotel operations, overseeing guest arrivals, departures, daily communications, and front-desk workflows.

Easy apply

Culate Wears

Lagos Full Time NGN 70,000 - 150,000

Customer Service & Support

Today

C

The candidate will be responsible for monitoring and inspecting the company's products, processes, and service delivery to ensure they meet established quality standards. The role involves identifying errors or defects, ensuring compliance with company policies and procedures, documenting findings, recommending corrective actions, and followin

Easy apply

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