Customer Service & Support Jobs in Nigeria
With 162 current job vacancies, the customer service and support sector presents a steady array of opportunities for job seekers. Openings are diverse and include roles such as Customer Service Representative, Customer Service Officer, and Sales Representative, providing a range of functions for prospective employees. This field also includes some remote opportunities, offering flexibility for those seeking to work from home.
Salary & benefits
Among roles that advertise a salary, typical pay ranges from NGN 70,000 to NGN 150,000 per month, reflecting the market's competitive nature for customer service and support positions. Senior roles can earn upwards of NGN 250,000, offering an attractive incentive for experienced professionals. Common benefits often include health insurance, transport allowances, and opportunities for career advancement.
Skills & experience
A HND is the most common requirement, with degree also accepted, reflecting the educational standards employers expect. Strong skills in communication and interpersonal skills are essential, as these roles require clear communication and effective problem-solving abilities. Most roles ask for 1 year of experience, with some requiring 2 years. Job opportunities are primarily at entry level, providing a broad entry point for new workers.
Key responsibilities & tasks
Junior roles typically involve direct interaction with customers, handling inquiries, resolving complaints, and processing orders efficiently. These roles focus on maintaining a high level of customer satisfaction and delivering prompt assistance. In contrast, senior roles are responsible for overseeing customer service teams, developing strategies to enhance service delivery, and analysing customer feedback to drive improvements across the department.
Industries & companies
The top industries actively recruiting include retail, fashion & FMCG, hospitality & hotel, and IT & Telecoms. Employers such as E-direct are notable for their active hiring in this sector. While there is a range of hiring industries, the demand for customer service roles is evenly split across various companies, ensuring diverse employment options for job seekers.
2 weeks ago
As a Customer Support officer, he/she is responsible for providing excellent customer support by handling inquiries, resolving complaints, and ensuring a positive customer experience.
E-mmerx World Limited
Customer Service & Support
2 weeks ago
We re looking for a friendly, confident, and customer-focused Customer Service Officer to be the first point of contact for our customers and visitors. In this role, you will manage customer enquiries across multiple channels, handle inbound and outbound calls, provide front desk support
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African Import Export Solutions
Customer Service & Support
2 weeks ago
The Telesales Representative is responsible for generating sales through outbound and inbound calls, maintaining customer relationships, and achieving sales targets by promoting the company’s products and services.
Ashmed Specialist Hospital
Customer Service & Support
2 weeks ago
We are seeking a smart, courteous, and organized Front Desk Officer to serve as the first point of contact for patients and visitors. The ideal candidate will manage appointments, handle enquiries, provide excellent customer service, and support administrative tasks. Applicants must reside in or around Apo, Garki, Gudu, Lokogoma, Kaura, or nearby.
Asnas Atlantic Services Limited
Customer Service & Support
2 weeks ago
We are looking for a customer-oriented service representative. What does a Customer Service Representative do? A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
Whip-Smart Service Providers Limited
Customer Service & Support
2 weeks ago
We are looking for a proactive, detail-oriented, and customer-focused Customer Service & Sales Support Officer to manage customer interactions, process orders, and support daily sales operations. The ideal candidate should have experience handling online sales via WhatsApp and Telegram, be highly organized, and be comfortable working independently
Customer Service & Support
2 weeks ago
Our client is seeking a professional, customer-focused, and enthusiastic Customer Service Officer to join their team in Lekki, Lagos. The ideal candidate will be responsible for providing excellent customer support, responding to client inquiries, resolving customer concerns, and ensuring a positive customer experience.
Purevault Laundry & Drycleaning
Customer Service & Support
2 weeks ago
PureVault Laundry & Dry Cleaning is looking for an exceptional customer care officer who is passionate about delivering outstanding customer experiences. The ideal candidate will serve as the first point of contact for our clients, ensuring every interaction reflects the professionalism, quality, and excellence that define the PUREVAULT brand.
Pruvia Integrated Limited
Customer Service & Support
2 weeks ago
We are seeking a customer-focused and proactive Customer Service Executive to join our team. The ideal candidate will be responsible for managing customer inquiries, resolving complaints, and ensuring a positive experience across all touchpoints.
2 weeks ago
Are you a passionate leader with experience in the beauty, wellness, spa, salon, or hospitality industry? We are looking for a smart, proactive, and results-oriented Brand Store Manager to lead daily operations, inspire a high-performing team, deliver exceptional customer experiences, and drive business growth. This role is ideal for someone wh ...
African Chops Limited
Customer Service & Support
2 weeks ago
We are seeking a customer-focused and organized Customer Service Representative to support our export operations. The ideal candidate will handle inquiries, process orders, track shipments, resolve client issues, and coordinate with internal teams to ensure excellent service delivery and client satisfaction across global markets.
SabiRecruit
Customer Service & Support
2 weeks ago
We are looking for a reliable IT System & Maintenance Officer to support the organization's technology infrastructure. The successful candidate will be responsible for server management, hardware setup, troubleshooting, and ensuring smooth day-to-day IT operations.
Zinflex Consulting
Customer Service & Support
2 weeks ago
We are seeking to hire a Customer Service Representative to join our team.
Joy overflow beverages
Customer Service & Support
3 weeks ago
Our company is looking for a professional front desk Officer to oversee all receptionist and secretarial duties at our main entrance desk. You will perform a range of duties including answering phone calls, managing the switchboard, and maintaining the office budget.
Joy overflow beverages
Customer Service & Support
3 weeks ago
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Pixels Digital Systems Limited
Customer Service & Support
3 weeks ago
Client Experience Executive is responsible for managing client relationships, ensuring client satisfaction, and acting as a liaison between clients and the company. They handle inquiries, provide support, resolve issues, and identify opportunities for growth and improvement.
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