Customer Service & Support Jobs in Abuja

A healthcare institution in Abuja is currently looking to recruit experienced admin/customer service personnel. The ideal candidate should have some experience in customer/client relation and engagement and in digital and social media marketing, hardworking and lives in Abuja.

We are looking to hire a Call Centre Quality Assurance Supervisor who will monitor inbound, outbound calls & email responses to assess agents demeanour, technical accuracy, customer service performance, and conformity to company policies and procedures.

We are looking to hire a Customer Service Agent(Ghanian) who will answer inbound calls, make outbound calls, and respond to customers' emails and chats.

We are looking to hire a Call Centre Quality Assurance Officer who will be in charge of monitoring and evaluating Agent daily performance including inbound and outbound calls, email, live-chat, and voicemail real time and historical.