Customer Service & Support Jobs in Abuja
Customer service & support jobs in Abuja feature a variety of roles within the industry. With 32 current job vacancies, there is a focused selection of opportunities available for job seekers. Positions include roles like Customer Service Representative and Sales Representative, offering pathways for those interested in pursuing careers in customer interaction and support.
Salary & benefits
Among roles that advertise a salary, typical pay ranges from NGN 70,000 to NGN 150,000 per month. Senior roles can earn upwards of NGN 250,000. Common benefits for customer service positions include health insurance, performance bonuses, and opportunities for professional development, reflecting the industry's emphasis on employee welfare and growth.
Skills & experience
A degree is the most common requirement, with high school (S.S.C.E) also accepted for customer service & support roles in Abuja. Key soft skills sought by employers include communication, emotional intelligence, and time management. Most roles ask for 2 years of experience, with some requiring 1 year. Job opportunities are mostly at entry level, providing entry-level positions for those new to the field and opportunities for those with more experience.
Key responsibilities & tasks
Junior roles typically involve handling customer inquiries, providing solutions to customer issues, and maintaining customer satisfaction. More senior roles are responsible for overseeing customer service teams, developing customer relationship strategies, and analyzing customer feedback to improve service delivery.
Industries & companies
The top industries actively recruiting include hospitality & hotel, healthcare, and retail, fashion & FMCG. The industry's listings are spread across a diverse array of companies, highlighting the demand for skilled customer support professionals in different sectors.
JV Management Consulting Limited
Customer Service & Support
1 month ago
TLP Media is seeking a warm, intelligent, and customer-focused Customer Relations Manager to serve as the first point of contact for clients. The ideal candidate should possess excellent interpersonal skills, be capable of converting inquiries into paying customers, and maintain professionalism while enforcing company policies and procedures.
Planexi Global Consult Limited
Customer Service & Support
1 month ago
An established travel, tours and events company in Karu Abuja is hiring Business Development Executives to win new clients through field marketing, sales and relationship building. Ideal for target-driven, outgoing professionals living in or near Karu. Competitive salary plus commission.
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Ashmed Integrated Health Services Limited
Customer Service & Support
1 month ago
We are seeking an experienced Call Centre Officer to manage enrollee enquiries, complaints, healthcare access and pre-authorisation requests. The role involves assessing requests, issuing appropriate pre-authorisation codes, coordinating with providers, providing clinical guidance within scope, and ensuring timely resolution of cases.
Eco Homes Solutions Nigeria
Customer Service & Support
1 month ago
Provide accurate interpretation between Chinese and English during meetings, site activities, business discussions, and daily operations.
Trendora Travel Agency
Customer Service & Support
1 month ago
A Gift Aesthetic Company operating within the Wuse 2 Axis of Abuja is sourcing a Sales Representative (Intern) on a Part-time Basis.
Genuine Media Limited
Customer Service & Support
1 month ago
Genuine Media Limited is seeking a Customer Service Representative to manage customer enquiries, complaints, account issues, and platform support across WhatsApp, Telegram, email, and social media. The ideal candidate must be professional, responsive, solution oriented, and available for full time onsite work in Abuja.
1 month ago
We are looking for a friendly, confident, and customer-focused person to represent recreational center and ensure customers have an excellent experience.
Diamond Shine
Customer Service & Support
1 month ago
Diamond Shine is seeking a sharp and results-driven professional to drive client acquisition, maintain strong customer relationships, and increase brand awareness for our cleaning and drone cleaning services. The ideal candidate will identify new business opportunities and manage client engagement
Laundroville laundry and drycleaning
Customer Service & Support
1 month ago
The Head, Customer Service is responsible for leading and managing the Customer Relations Officers (CROs) to deliver exceptional service experiences at every customer touchpoint. The role exists to build and sustain strong customer loyalty and drive retention
Laundroville laundry and drycleaning
Customer Service & Support
1 month ago
The Customer Relations Officer is responsible for delivering a consistently excellent service experience to every customer who visits, calls, or contacts the business online. The role exists to be the friendly, reliable first point of contact for customers, ensuring their enquiries, orders, and concerns are handled promptly and professionally.
The Embroidery Hub
Customer Service & Support
1 month ago
We are seeking to hire a Customer Service Representative to join our team.
Innara Consulting
Customer Service & Support
1 month ago
The Hotel Front Desk Officer is responsible for providing professional and welcoming front-desk services to guests, managing check-in and check-out procedures, handling reservations and guest inquiries, processing payments, and ensuring a smooth and positive guest experience throughout their stay.
Ebutex Telecommunications Nig Ltd
Customer Service & Support
1 month ago
We are seeking to hire a Sales Representative to join our team.
Whot Studios Limited
Customer Service & Support
1 month ago
The Customer Relationship Manager will be responsible for providing timely, professional and solution-focused support to Whot Studios customers and players across multiple communication channels.
B.Y Mafit Ltd
Customer Service & Support
1 month ago
We seek to hire a suitable candidate to fill in the position of a customer service representative
Flawless Aesthetic Center
Customer Service & Support
2 months ago
We are seeking a polished and customer-focused Front Office professional to deliver an exceptional client experience, manage appointments and inquiries, support client follow-ups and bookings, and maintain smooth front-office operations while upholding our premium service standards.
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